Need help urgently!

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Maxspeelman

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#1 Maxspeelman
Member since 2008 • 129 Posts

I bought a Sapphire Radeon HD 3450 Graphics card and it arrived today. Problem is it won't fit in my PC ( a HP s7750) The bit where you plug the monitor cable wont fir through the back of my PC. what would happen if I did something like cut the end metal bit off the graphics card? Or cut a bit of the metal on my PC off? Cause I'm not sure if I can send it back to eBuyer.

Please help!

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jpph

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#2 jpph
Member since 2005 • 3337 Posts

I bought a Sapphire Radeon HD 3450 Graphics card and it arrived today. Problem is it won't fit in my PC ( a HP s7750) The bit where you plug the monitor cable wont fir through the back of my PC. what would happen if I did something like cut the end metal bit off the graphics card? Or cut a bit of the metal on my PC off? Cause I'm not sure if I can send it back to eBuyer.

Please help!

Maxspeelman

shouldnt there be a panel on the pc which can pop out?

and have you taken out the old graphics card?

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Maxspeelman

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#3 Maxspeelman
Member since 2008 • 129 Posts

yeah I've taken the apnnel off The card Won't fit through the space.

Don't have an old card. Integrated graphics.

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Maxspeelman

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#4 Maxspeelman
Member since 2008 • 129 Posts
I don't think I can return it either because it's not faulty or the wrong item. But how was I supposed to know how big it was?
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WDT-BlackKat

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#5 WDT-BlackKat
Member since 2008 • 1779 Posts

I think you're trying to install it incorrectly because those are all standardized across all computers.

Try following this guide and note the pictures within (the most pertinent also linked below):

http://www.sharkyextreme.com/hardware/articles/video_card_install_guide/

http://www.sharkyextreme.com/hardware/articles/video_card_install_guide/six.jpg

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Maxspeelman

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#6 Maxspeelman
Member since 2008 • 129 Posts
I can do that but the card end (the bit where you plug the wires into) won't fir through the gap in my PC.
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WDT-BlackKat

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#7 WDT-BlackKat
Member since 2008 • 1779 Posts

Fit THROUGH? It's not supposed to go through. It's supposed to fit into the inside, the same as the blank guards which are screwed in fit.

Like so:

http://www.mysuperpc.com/vcu/new_video_card_insert.jpg

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Maxspeelman

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#8 Maxspeelman
Member since 2008 • 129 Posts
That's not what I mean. Found out on other forums. The card isn't low profile.