Need some help instaling a graphics card

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elcolto

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#1 elcolto
Member since 2004 • 247 Posts

My dad and I have been working on this for about 4 hours trying to instal a XFX GeForce 8600 GT into a compaq sr5350 dual 1.8 core 2gb ram vista. It currently has a intel onboard graphics card. We went into bios changed the grahics card to the pci 16x slot, we've tried disabling the onboard card in device manager but no luck when we plug the monitor is pluged in to the new card it doesnt display anything but when we plug it back into the onboard on it works even though it is disabled. We tried instaling the drivers off the cd but the installer wont work or the drivers we downloaded from xfx wouldnt instal either the error said the nvidia setup program could not find any compatable hardware to instal drivers for. We called xfx and they said to put an old card in we tried an old radieon 9250 that goes into a regular pci slot but the same thing happened no display in the radieon but when you plug the monitor into the onborad it works. please there has to be a fix

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#2 elitegeek13
Member since 2007 • 636 Posts
did you plug the psu into the graphics card?
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#3 elcolto
Member since 2004 • 247 Posts
the power supply? is that the little gold conecter on the oppisite side of the pcie conector?
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#4 elitegeek13
Member since 2007 • 636 Posts
the psu is the part of the pc that you plug the wall cord into. check and see if your 8600GT uses a 6 pin connector. it should be on the side of the card facing away from the back of your case.if it does, find the corresponding connector on the power supply and plug it in. you should be fine.
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elcolto

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#5 elcolto
Member since 2004 • 247 Posts
i cant find anywhere to plug anything into it, theres two pins on it though. and when it was plugged into the the computer the fan worked. here a picture http://i.pricerunner.com/prod/13_15_3_17_1059953l/XFX_GeForce_8500_GT_1024MB_DDR2_PCI-E_SLI_DVI_TV-OUT.jpeg
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elcolto

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#6 elcolto
Member since 2004 • 247 Posts

wrong pic here a better one http://www.xfxforce.com/media/product_configuration_large_icon/c8a0fc5718069152011833f255ab002d/DSC_0007a%20500%20max.jpg

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elitegeek13

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#7 elitegeek13
Member since 2007 • 636 Posts
uh, how long was it before you plugged the two pins for the fan in?
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#8 elcolto
Member since 2004 • 247 Posts
i never pluged anything into the two pins it just ran the fan from when i plugged it into the pcie slot
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#9 Spybot_9
Member since 2008 • 2592 Posts
Nice avators you 2 got there.:P
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#10 elitegeek13
Member since 2007 • 636 Posts
you might have overheated your card man.
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#11 elcolto
Member since 2004 • 247 Posts
i didnt get hot though, i hope not. the directions didnt say anything about pluging a psu into it.
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#12 elitegeek13
Member since 2007 • 636 Posts
hm. maybe its bad. it sounds like you've done everything right. however, the fan is spinning....is there absolutely no video feed when you plug the monitor in?
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#13 elcolto
Member since 2004 • 247 Posts
yup no video feed at all
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#14 elitegeek13
Member since 2007 • 636 Posts
are you using DVI or VGA?
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#15 elcolto
Member since 2004 • 247 Posts
vga
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#16 elitegeek13
Member since 2007 • 636 Posts
do you have a dvi-vga converter? if you do, try that.
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#17 elcolto
Member since 2004 • 247 Posts
no i dont have one of those... do you think it would fix it?
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#18 elitegeek13
Member since 2007 • 636 Posts
one port could be screwed up. do you know what version of the card you're using? by this i mean GDDR2 or GDDR3 ram.
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#19 elcolto
Member since 2004 • 247 Posts
im not sure, how would i find that out?
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#20 elitegeek13
Member since 2007 • 636 Posts
where'd you get the card? if it was on newegg just gimme a link and i'll tell you.
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#21 elcolto
Member since 2004 • 247 Posts
http://www.newegg.com/Product/Product.aspx?Item=N82E16814150247
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#22 elitegeek13
Member since 2007 • 636 Posts

you have the ddr2 version, which is crap. I'd RMA that and get this...

Click Here

its much better and offers way more performance.

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elcolto

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#23 elcolto
Member since 2004 • 247 Posts
well i just want to get it to work im out of money
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#24 elcolto
Member since 2004 • 247 Posts
still not have it working...
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#25 elitegeek13
Member since 2007 • 636 Posts
it might just be a dud man. try to RMA it and get it replaced or get your money back. Or talk to someone more knowledgeable than I am.
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#26 Xtraflo
Member since 2007 • 700 Posts

Take a deep breath - and *Push* ! ;-)

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elcolto

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#27 elcolto
Member since 2004 • 247 Posts
yeah it might be a dud but since it wont even reconize an old radieon pluged into a different slot maybe its the pc
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#28 Penguin_dragon
Member since 2005 • 1516 Posts
Just make sure you unistalled the drivers from your onboard on device manager, then when it asks to restart, you shut it down and plug in the new graphics card and it should work.
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#29 elcolto
Member since 2004 • 247 Posts
i found on the box the card uses 350 watts and my computer only has 250 you think that would make it not work?
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#30 elcolto
Member since 2004 • 247 Posts

Just make sure you unistalled the drivers from your onboard on device manager, then when it asks to restart, you shut it down and plug in the new graphics card and it should work.Penguin_dragon

i have right clicked on the onborad intel graphics and i chose disable, but i should uninstal them?

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#31 Penguin_dragon
Member since 2005 • 1516 Posts

[QUOTE="Penguin_dragon"]Just make sure you unistalled the drivers from your onboard on device manager, then when it asks to restart, you shut it down and plug in the new graphics card and it should work.elcolto

i have right clicked on the onborad intel graphics and i chose disable, but i should uninstal them?

Yes, unistall, then disable it from the bios.

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#32 elcolto
Member since 2004 • 247 Posts

ok ill try that but do you tihnk the power supply is whats making it not work?

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#33 elcolto
Member since 2004 • 247 Posts
[QUOTE="elcolto"]

[QUOTE="Penguin_dragon"]Just make sure you unistalled the drivers from your onboard on device manager, then when it asks to restart, you shut it down and plug in the new graphics card and it should work.Penguin_dragon

i have right clicked on the onborad intel graphics and i chose disable, but i should uninstal them?

Yes, unistall, then disable it from the bios.

i just tried that no picture, but the graphics card fan spins, damn what the problem

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#34 Taiko88
Member since 2004 • 1854 Posts

Your lucky I'm here, I know more about computers than most of these guys (no offence). Anyways, I've had a similar problem, where Windows Vista refused to accept my 8800GT and kept refering to my onboard. Just go to Bios disable it, go to device manager and uninstall/disable. After the reboot or whatever, go to the NVIDIA SITE, not the xfx or off the cd, those don't work (really bad drivers). Here is the link: http://www.nvidia.com/Download/index.aspx?lang=en-us Then after you get the drivers install them, and it should work. I hope this helped.

Oh and if your card says it need 350 Watts of power and you have a 250 Watt PSU, it will not work. You always want to be over, for example you need 350 watts get a PSU of 400-500Watts. And don't get cheap PSU's, well because electricity and electric components don't like short circuiting. I think you should go and buy a new PSU, if you have a 250W power supply. Or you could of easily short-circuited your video card, due to underwattage. Go get a new PSU, if that doesnt work, you need to RMA/replace your card. Sigh...

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elcolto

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#35 elcolto
Member since 2004 • 247 Posts

Your lucky I'm here, I know more about computers than most of these guys (no offence). Anyways, I've had a similar problem, where Windows Vista refused to accept my 8800GT and kept refering to my onboard. Just go to Bios disable it, go to device manager and uninstall/disable. After the reboot or whatever, go to the NVIDIA SITE, not the xfx or off the cd, those don't work (really bad drivers). Here is the link: http://www.nvidia.com/Download/index.aspx?lang=en-us Then after you get the drivers install them, and it should work. I hope this helped.

Oh and if your card says it need 350 Watts of power and you have a 250 Watt PSU, it will not work. You always want to be over, for example you need 350 watts get a PSU of 400-500Watts. And don't get cheap PSU's, well because electricity and electric components don't like short circuiting. I think you should go and buy a new PSU, if you have a 250W power supply. Or you could of easily short-circuited your video card, due to underwattage. Go get a new PSU, if that doesnt work, you need to RMA/replace your card. Sigh...

Taiko88

thank you! i guess i will go buy a new psu at frys today

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#36 Penguin_dragon
Member since 2005 • 1516 Posts

Your lucky I'm here, I know more about computers than most of these guys (no offence). Anyways, I've had a similar problem, where Windows Vista refused to accept my 8800GT and kept refering to my onboard. Just go to Bios disable it, go to device manager and uninstall/disable. After the reboot or whatever, go to the NVIDIA SITE, not the xfx or off the cd, those don't work (really bad drivers). Here is the link: http://www.nvidia.com/Download/index.aspx?lang=en-us Then after you get the drivers install them, and it should work. I hope this helped.

Oh and if your card says it need 350 Watts of power and you have a 250 Watt PSU, it will not work. You always want to be over, for example you need 350 watts get a PSU of 400-500Watts. And don't get cheap PSU's, well because electricity and electric components don't like short circuiting. I think you should go and buy a new PSU, if you have a 250W power supply. Or you could of easily short-circuited your video card, due to underwattage. Go get a new PSU, if that doesnt work, you need to RMA/replace your card. Sigh...

Taiko88

I know you said no offence, but I took it. First of all theres nothing wrong with xfx drivers, and the ones from the CD are meant to be installed so that you can upgrade later so you dont have to go through and download everything while your computer is still running at low quality. Also you said nothing we haven't said already, and your statement about PSUs is wrong. Most power requirements stated on the box are already overestimated for the user, and if hes got at least a 300w PSU he should be fine unless he has alot of peripherals.

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#37 elcolto
Member since 2004 • 247 Posts
[QUOTE="Taiko88"]

Your lucky I'm here, I know more about computers than most of these guys (no offence). Anyways, I've had a similar problem, where Windows Vista refused to accept my 8800GT and kept refering to my onboard. Just go to Bios disable it, go to device manager and uninstall/disable. After the reboot or whatever, go to the NVIDIA SITE, not the xfx or off the cd, those don't work (really bad drivers). Here is the link: http://www.nvidia.com/Download/index.aspx?lang=en-us Then after you get the drivers install them, and it should work. I hope this helped.

Oh and if your card says it need 350 Watts of power and you have a 250 Watt PSU, it will not work. You always want to be over, for example you need 350 watts get a PSU of 400-500Watts. And don't get cheap PSU's, well because electricity and electric components don't like short circuiting. I think you should go and buy a new PSU, if you have a 250W power supply. Or you could of easily short-circuited your video card, due to underwattage. Go get a new PSU, if that doesnt work, you need to RMA/replace your card. Sigh...

Penguin_dragon

I know you said no offence, but I took it. First of all theres nothing wrong with xfx drivers, and the ones from the CD are meant to be installed so that you can upgrade later so you dont have to go through and download everything while your computer is still running at low quality. Also you said nothing we haven't said already, and your statement about PSUs is wrong. Most power requirements stated on the box are already overestimated for the user, and if hes got at least a 300w PSU he should be fine unless he has alot of peripherals.

well i got 250 watts, mouse, keyboard. i think i will end up getting a new psu tomorrow, i just hope my card isnt fried i dont think it is though

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#38 Xtraflo
Member since 2007 • 700 Posts
i found on the box the card uses 350 watts and my computer only has 250 you think that would make it not work?elcolto
Ur joking right :-/
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#39 elcolto
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[QUOTE="elcolto"]i found on the box the card uses 350 watts and my computer only has 250 you think that would make it not work?Xtraflo
Ur joking right :-/

bought a new powersupply today its 550 watts, still doesnt work **** xfx