New Build, Everything working except USB :(

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Tsimcluckis

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#1 Tsimcluckis
Member since 2009 • 202 Posts

Hi,

So I am putting a new PC together for my friend.

Everything thing works perfectly (Hard drives load up, monitor has a picture, all fans are running, CD drives work ect)

Except for the USB ports. None of them, including the ones on the front of the case (plugged into the USB connector on the MB) and the USB ports that go directly into the motherboard on the back work. They will not power a basic mouse and keyboard.
Basically, do you guys have any suggestions of things I could try?

Thanks for all the help in advance!

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IMaBIOHAZARD

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#2 IMaBIOHAZARD
Member since 2008 • 1464 Posts
take a look at your mobo manual and make sure you plugged the USB connectors into the correct pins; usually there are 3, and only 1 is correct I believe, which can make things confusing.
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ch5richards

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#3 ch5richards
Member since 2005 • 2912 Posts
Check for USB options in the BIOS. From the sounds of it you will need a PS2 keyboard, or a PS2 to USB converter might work. What motherboard do you have?
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Tsimcluckis

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#4 Tsimcluckis
Member since 2009 • 202 Posts

Check for USB options in the BIOS. From the sounds of it you will need a PS2 keyboard, or a PS2 to USB converter might work. What motherboard do you have?ch5richards

This is the motherboard I'm using http://www.newegg.com/Product/Product.aspx?Item=N82E16813157139

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IMaBIOHAZARD

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#5 IMaBIOHAZARD
Member since 2008 • 1464 Posts

[QUOTE="ch5richards"]Check for USB options in the BIOS. From the sounds of it you will need a PS2 keyboard, or a PS2 to USB converter might work. What motherboard do you have?Tsimcluckis

This is the motherboard I'm using http://www.newegg.com/Product/Product.aspx?Item=N82E16813157139

Read the 1egg and 2 egg reviews on Newegg, just to see if anyone else has had this problem. If not, the BIOS is the next place to stop.
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chefkw

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#6 chefkw
Member since 2004 • 2588 Posts

Hi,

So I am putting a new PC together for my friend.

Everything thing works perfectly (Hard drives load up, monitor has a picture, all fans are running, CD drives work ect)

Except for the USB ports. None of them, including the ones on the front of the case (plugged into the USB connector on the MB) and the USB ports that go directly into the motherboard on the back work. They will not power a basic mouse and keyboard.
Basically, do you guys have any suggestions of things I could try?

Thanks for all the help in advance!

Tsimcluckis

If no USB ports work, not even the back ports, check the BIOS to make sure USB is enabled, including USB legacy support. If it is, and nothing works (especially in Windows), it sounds like a defective board.

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badlalo59

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#7 badlalo59
Member since 2007 • 901 Posts

^This^ but believe it or not sometimes your install CD will have drivers for that.

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General_X

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#8 General_X
Member since 2003 • 9137 Posts

^This^ but believe it or not sometimes your install CD will have drivers for that.

badlalo59
This, double check if the drivers CD for the motherboard came with anything for the USB ports. If that doesn't work I would say it's a defective board, you can either RMA the whole thing or buy a USB expansion card.