New PC HDMI to HDMI not working

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skipper847

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#1 skipper847
Member since 2006 • 7334 Posts

The PC was built at the shop all i had to do was put the cables in and switch on. When i did this i had a HDMI to HDMI lead in the graphic card to TV and nothing came on the TV. I tried sevral times with the HDMI lead and tried different ports on the TV and still no good. The HDMI lead i used for my old PC and still use it for my PS3 and works fine. I then then a DVI to HDMI and it worked with no problems and the picture came on with sound also. I think the graphic card thinks i have 2 monitor as when i put the HDMI lead in at the same time of the DVI to HDMI the screen flickers and goes to a blank desktop and if i move my mouse to the edge of the right screen it looks like it kepps going rather then stopping at the edge like it does. Any help would be gratefull

Intel i7-3770K

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thanks for any info if you can help.

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demi0227_basic

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#2 demi0227_basic
Member since 2002 • 1940 Posts
Can you rephrase your questions?
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kraken2109

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#3 kraken2109
Member since 2009 • 13271 Posts

Update graphics drivers

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Bebi_vegeta

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#4 Bebi_vegeta
Member since 2003 • 13558 Posts

So you have more then one output connected in your graphics card?

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skipper847

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#5 skipper847
Member since 2006 • 7334 Posts

All drivers upto date and i only have one cable connected at one time as i no that having 2 leads in at the same time will have errors. Tomorrow going to try on the TV down stairs and if that works i no its my TV up stais what can not see the graphic card.

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theking52_TDK

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#6 theking52_TDK
Member since 2008 • 943 Posts

Update graphics drivers

kraken2109
never needed to update graphic drivers to be able to see anything on a monitor : / serious question, why is there always someone saying "update graphics drivers" when that has nothing to do with it? or am i missing something?
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kraken2109

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#7 kraken2109
Member since 2009 • 13271 Posts
[QUOTE="kraken2109"]

Update graphics drivers

theking52_TDK
never needed to update graphic drivers to be able to see anything on a monitor : / serious question, why is there always someone saying "update graphics drivers" when that has nothing to do with it? or am i missing something?

Because it can often fix problems, and chances are the place that built it didn't install the most up to date drivers.
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skipper847

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#8 skipper847
Member since 2006 • 7334 Posts

All Graphic drivers up to date and i even uninstalled and installed the fresh but still no look. But i sent the shop a message today asking for any info what they think and this came back

Most graphics cards don't default an output via HDMI, this is generally enabled after first boot using the graphics card's management software (NVIDIA Control Panel for Nvidia Cards and Catalyst Control Centre for AMD Cards) however you will only get a display once the system boots into Windows and not during POST.

But the thing is ive managed sound to come out of the PC and when i turn the PC and windows loads it even plays the windows tune when loaded but no picture. I carnt find in the control panel to turn the HDMI on so can any one here tell me where it is in the control panel please. thanks.