orange box duplicate key?

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damedude123

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#1 damedude123
Member since 2006 • 765 Posts

i bought the orange box from my local pc world yesterday, when i try to install it with steam it says that the product key i entered is already in use!

anyone know anything about this?

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ferrari2001

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#2 ferrari2001
Member since 2008 • 17772 Posts
someone probably used a crack or something and they got lucky and got an actual key. Your Key. Contact Valve and tell them your problem and see if you can get a new key.
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BigD

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#3 BigD
Member since 2002 • 2223 Posts
Or an employee at the store did something unscrupulous. Anyway you need to contact Valve to get it sorted out.
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DeathStar17

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#4 DeathStar17
Member since 2005 • 4858 Posts
Welcome to PC gaming, the world of pirates...
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ferrari2001

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#5 ferrari2001
Member since 2008 • 17772 Posts

Welcome to PC gaming, the world of pirates...DeathStar17

yes.. Pirates rrrrggghhhh!!!

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biggest_loser

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#6 biggest_loser
Member since 2007 • 24508 Posts
Return your copy immediately!
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dbpanek

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#7 dbpanek
Member since 2005 • 1406 Posts
You probably won't have much luck returning it, but Valve should be able to take care of it for you. Just email their support, let them know the situation and they should be able to help you out. As long as you have proof of purchase you'll be fine.
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biggest_loser

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#8 biggest_loser
Member since 2007 • 24508 Posts

You probably won't have much luck returning it, but Valve should be able to take care of it for you. Just email their support, let them know the situation and they should be able to help you out. As long as you have proof of purchase you'll be fine. dbpanek

There was a fellow with the exact same problem on this board and he contacted Valve and they couldn't do anything. If this gentlemen has the receipt he should be fine.