So ... I dropped my 500GB external hard drive by accident...help!?

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lostantix

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#1 lostantix
Member since 2007 • 710 Posts
and now it's making these scratching noises. I think it's trying to read the disk, but can't. It has a lot of stuff on it. It didn't drop from too high, so i don't think anything is loose (i shook it a bit to make sure). I just think something got misaligned. Does anyone have any solutions they could provide me with?

Right now, i'm trying the hard drive freeze thing.
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yoyo462001

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#2 yoyo462001
Member since 2005 • 7535 Posts
lol well you could give it to various it companies who can repair it for you but that will cost quite a bit, i say back up everything you want and get new HDD cause you dont know whem that ones just gona fail.
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lostantix

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#3 lostantix
Member since 2007 • 710 Posts
haha. if this works, that's what im going to do. i have to worst luck though. that external was my backup. and i just happened to be reformatting my hard drive which had all the originals......ugh
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Swiftstrike5

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#4 Swiftstrike5
Member since 2005 • 6950 Posts
Probably not a good idea to let it run if you think something is loose or broken. If a disk comes loose it could destroy the case and hurt someone near by.
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kodex1717

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#6 kodex1717
Member since 2005 • 5925 Posts
This exactly why you make hard copies of your originals and store them in something like a safe deposit box.
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lostantix

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#7 lostantix
Member since 2007 • 710 Posts

@swift. haha. no worries. it's enclosed inside an external case. plus im running wires from inside my freezer to my laptop

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lostantix

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#8 lostantix
Member since 2007 • 710 Posts
and i don't think the disk will come lose. there are two really strong magnets holding them in place
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Swiftstrike5

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#9 Swiftstrike5
Member since 2005 • 6950 Posts

@swift. haha. no worries. it's enclosed inside an external case. plus im running wires from inside my freezer to my laptop

lostantix

Well if its inside your freezer lol. I've heard of Hard Drives that shred themselves and put a few holes in the casing. If it was plastic, I'd be worried about noises.

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yab_007

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#10 yab_007
Member since 2005 • 1359 Posts
well i am afraid there is not much you can do about it...
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lostantix

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#11 lostantix
Member since 2007 • 710 Posts
haha. yeah. i really just want to get the personal stuff off. photos and stuff. the other crap which is mostly media (music, movies, games etc.) i can just reaquire -shrugs-
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Mr_NoName111

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#12 Mr_NoName111
Member since 2005 • 1035 Posts

The scratching noise is probably the header digging into the disc. The freezing technique may work, but I doubt it (what it does is shrink all the parts inside so what might be touching might not touch for a little while, giving you a couple of minutes to transfer files)

I dropped my brother's 500gb Seagate drive inside a NexStar 3 case a couple of weeks ago. Only thing possible was using forensic recovery, but that cost way too much so we're just getting it RMA'd (my bro had backups luckily).

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lostantix

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#13 lostantix
Member since 2007 • 710 Posts
well ive tried it 3 times. no luck. then i left to to freeze for a few hours. and now it wont even read the disk. i think i might have frozen the inside =P
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Sentinel672002

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#14 Sentinel672002
Member since 2004 • 1585 Posts

well ive tried it 3 times. no luck. then i left to to freeze for a few hours. and now it wont even read the disk. i think i might have frozen the inside =Plostantix

I've always heard you leave it in the freezer overnight. For like eight hours. If you've already done this and still can't get it to read, you might as well drop it again. It probably won't retrieve your data, but it might make you feel better... :P

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lostantix

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#15 lostantix
Member since 2007 • 710 Posts
screw that. im going to call on the power of greyskull and go hammer time on it =P
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Sentinel672002

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#16 Sentinel672002
Member since 2004 • 1585 Posts

screw that. im going to call on the power of greyskull and go hammer time on it =Plostantix

I was only half joking. If the heads are dragging on the platters because of an impact, an impact on the opposite side of the drive (from the first one) might free them up enough to retrieve your data. After that you could go apesh** on it with the heavy bludgeoning tool of your choice. Of course, you'd have to know on which side the original impact took place... :|

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lostantix

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#17 lostantix
Member since 2007 • 710 Posts
Unfortunately it fell just over the other side of the bed which blocked my view. And yeah. No idea. I guess I'll just hit it randomly and hope it works xD