So my mom took my gift on Steam by accident...

My mom wanted to get me the game Killing Floor on Steam because I want it and it went on sale recently but when she created an account and purchased the game, she did for her own account not as a gift. Do you think their customer service will be able to do anything if I ask or will I be forced to play the game on that account only?

I doubt you will get much help from Steam Customer Service.

maybe, ask them.

If worst comes to worst, juc=st change the screen names whenever you play on them. Then no one will know the differenceIantheone

My mom wanted to get me the game Killing Floor on Steam because I want it and it went on sale recently but when she created an account and purchased the game, she did for her own account not as a gift. Do you think their customer service will be able to do anything if I ask or will I be forced to play the game on that account only?

Leafboy102

EA did this for me when I made the same mistake on Origin - I'm sure if EA would then Valve would

[QUOTE="Leafboy102"]

My mom wanted to get me the game Killing Floor on Steam because I want it and it went on sale recently but when she created an account and purchased the game, she did for her own account not as a gift. Do you think their customer service will be able to do anything if I ask or will I be forced to play the game on that account only?

MickaelJulliard

EA did this for me when I made the same mistake on Origin - I'm sure if EA would then Valve would

@TC, remember Steam support is too awesome to have a phone number, you will not call them, you will have to make a ticket and wait days, at that time they'll either give you a "ok...fine...we're doing this just this once....because you are a valued customer >_>...here take" or "no, forbidden".

Yeah just open Steam support ticket tell them what happened and sure they will help you out.

As long as she haven't installed the game, she can just send the game via Steam Trading.

As long as she haven't installed the game, she can just send the game via Steam Trading.

Am_Confucius

[QUOTE="Am_Confucius"]

As long as she haven't installed the game, she can just send the game via Steam Trading.

spittis

[QUOTE="spittis"][QUOTE="Am_Confucius"]

As long as she haven't installed the game, she can just send the game via Steam Trading.

Am_Confucius

I doubt you will get much help from Steam Customer Service.

MagusAugury

2 times this happaned to me and they transfered, only if game isnt played more then 10 mins.

2 times this happaned to me and they transfered, only if game isnt played more then 10 mins.

Assimilat0r

They might help. A friend of mine had a similar issue where a friend activated his copy of DoW2 on a different account, but he had Chaos Rising on his main one. They added the game to his account with no issue when he asked support.