Starcraft 2 Authentication Key Fail

I live in HK and bought Starcraft 2 today. When I logged into my battle.net account and told blizzard that I lived in HK, it linked me to the taiwan battle.net website (tw.battle.net). However, my SC2 copy is actually a SEA (South East Asia) copy so it doesn't work on tw.battle.net. Therefore when I tried to activate my key it didn't work. It just said that "an error has occured" giving no specifics.

I realised this after checking again, but now it claims my key is invalid because it has been activated already. Can anyone help?

(im sorry if this is supposed to be in the SC2 thread)

Did you try contacting Blizzard?

yes i used their contact form as well as the email they have on their website. no reply yet though.

yes i used their contact form as well as the email they have on their website. no reply yet though.

shokwaav

you're supposed to be able to force battle.net to display the US version. There should be a location setting at the bottom of the screen? After then you should be able to correctly activate your product.asphoRe

[QUOTE="shokwaav"]

yes i used their contact form as well as the email they have on their website. no reply yet though.

kieranb2000

Blizzard has some pretty good support, I suggest calling them.Mythomniac

does anyone think there's a way around it? pls help :(

Blizzard's North American number is for hong kong as well.

Our North American team will be unable to assist with billing and account issues for individuals outside of the supported areas. The supported regions for the North American release of World of Warcraft are the United States, Canada, Australia, New Zealand, Hong Kong, Macau,Mexico, Chile and Argentina. For assistance please contact your regional support team.

1-800-592-5499

http://us.blizzard.com/support/article.xml?locale=en_US&tag=contactbilling&rhtml=true

Blizzard has some pretty good support, I suggest calling them.Mythomniac

1-800 numbers are toll free, so you should be fine. Make sure it applies to you though, normally it would give you a message.

1-800 numbers are toll free, so you should be fine. Make sure it applies to you though, normally it would give you a message.

Espada12

Use the sticky.