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Zevicus

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#1 Zevicus
Member since 2006 • 237 Posts

So far everytime I try to use steam something either doesnt work or goes wrong. I have recently had my account hacked and have lost about 100$ worth of games. Although I was able to track him down and corner him, this is the user: http://steamcommunity.com/profiles/76561197987414777

Also the program is fairly frustrating to delete, even when you uninstall the program it will still pop up every single time you boot up your computer. This is very frustrating and I would much rather just be able to play them straight from the game like WoW or BF1942. This is mainly the reason why I play more console games and refrain from using the computer.

Overall if ANYONE has a phone number or a way to contact steam other than posting a "question for the staff" please let me know.

Also is Hellgate london good? Just wondering

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Deihmos

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#2 Deihmos
Member since 2007 • 7819 Posts
How did someone hack your account without you giving them your password? I think the only way to contact them is via email.
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Hewkii

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#3 Hewkii
Member since 2006 • 26339 Posts
what's your account name?
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Zevicus

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#4 Zevicus
Member since 2006 • 237 Posts
The account name is Ray09
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EndersAres

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#5 EndersAres
Member since 2005 • 5711 Posts

How did someone hack your account without you giving them your password? I think the only way to contact them is via email.Deihmos

People that this usually happens to download a hacked version of steam or use a trainer that some cheaters use to steal accounts. From what he is saying he doesn't seem to be very good with computers or have much knowledge in them.

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foxhound_fox

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#6 foxhound_fox
Member since 2005 • 98532 Posts
This is why Steam constantly repeats: "Do not give your password out to anyone." Either your password was not complicated enough or you got shamed into giving someone your password. This isn't Steam's fault... if you can prove to them that it is your account (proof of purchase or credit card used to purchase) then you will be given the account back.

Here is the information you will need to get your account back.
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error11

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#7 error11
Member since 2006 • 7163 Posts
I got my account hacked once. STEAM handled the problem very well! They gave me a new password to retrieve it and then I changed it and everything has been cool since. Sorry about your account though.
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TeamR

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#8 TeamR
Member since 2002 • 1817 Posts

So far everytime I try to use steam something either doesnt work or goes wrong. I have recently had my account hacked and have lost about 100$ worth of games. Although I was able to track him down and corner him, this is the user: http://steamcommunity.com/profiles/76561197987414777

Also the program is fairly frustrating to delete, even when you uninstall the program it will still pop up every single time you boot up your computer. This is very frustrating and I would much rather just be able to play them straight from the game like WoW or BF1942. This is mainly the reason why I play more console games and refrain from using the computer.

Overall if ANYONE has a phone number or a way to contact steam other than posting a "question for the staff" please let me know.

Also is Hellgate london good? Just wondering

Zevicus

Whenever someone says "my account was hacked! it totally wasnt my fault!" I just roll my eyes. Its super super SUPER rare that peopel just randomly get their accounts hacked. 99.9% of the time it's someone who downloaded a trojan from some porn or warez site and gets his info keylogged. Or they tried to trade/sell it and got ripped off, then come to forusm like these with tears in their eyes crying about how [enter game here] sucks.

But regardless of that, It's impossible for someone to permanently steal your account. Things like your credit card info, and account name DON'T CHANGE. So as long as you can provide valid copies of those things, valve will reassign the account to you. If you took 10 seconds to searched for "hacked account" on the support site, you'd see how to get it back...10....9....8.......7! Found it! Not even 5 seconds! Look how easy that was?

When you uninstall steam, it dissapears. Stop lying. And stop trying to cover the fact that you were not smart enough to find the "Don't run when windows starts up" button.

http://www.skullknight.com/temp/ssw.jpg

If you want to spend all your time with consoles, GO AHEAD. Aint nobody stoping you. But don't try to blame a good service your your ineptitude and irresponsibility.

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giantraddish

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#9 giantraddish
Member since 2002 • 307 Posts

It's too bad that so many people feel the need to pile on abuse when you had a bad experience and are clearly frustrated. I feel for ya man, I've definitely had headaches with my PC and games and sometimes feel like putting my foot through something or somebody.

Follow the links people provided, Valve will get you your account back.

Valve forces you through the support system and message boards to manage a big community cost effectively. You may not love it, it definitely sucks when you have a problem and want a person to tell you how to fix it now. But its a reality of game support, everywhere, not just Valve.

I looked at the profile you linked. Not sure how you know that's the person who got you. But I'm amazed Valve is letting him use the handle "|Vac/Acount Services| John". Seems like a pretty clear EULA violation, impersonating a Valve employee.

Also I have uninstalled Steam and it was clean and complete for me. If you're really giving up on it you may want to give uninstall another try.

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osan0

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#10 osan0
Member since 2004 • 18275 Posts

im quite happy with it overall. its never given me any serious problems or hassle. theres a few little niggeling problems like:

1) needing steam to be running in the background before u can run a game bought on steam. it takes up memory and is another service i could do without having on while playing a game

2) slow start up time. it has a long chat with the internet before the conecting message even pops up.

3) games seem to start up a bit slower when using steam. trackmania definately seems slower to start up compared to trackmania from a disc (though one its running its fine).

but yeah...besides those, im quite happy with it.

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harrisi17

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#11 harrisi17
Member since 2004 • 4010 Posts

you=suck

steam=great

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spierdalaj666

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#12 spierdalaj666
Member since 2004 • 865 Posts

Dear Zevicus,

We at valve are saddened to hear that you have had problems with your steam account. However, if you can provide us with your username and password, we'll restore your account.

Sincerely,

|Vac/Acount Services|Rick

sorry couldn't help myself. Umm, lesson of the day: never give out your passwords to anyone and don't download hacks for online steam games because they oftentimes contain trojans.

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M4st3r

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#13 M4st3r
Member since 2003 • 36 Posts

hi gaisz it seemz ur acnoutt is stloled and i ned u to verafy ur infurmation

pm me ur name and loging detailz n paswurd and were u live n stuf liek dat or ur acuont wil be getted dislabed!

Sinecerly urs Vac/acuount servuzeis | Billy

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tocklestein2005

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#14 tocklestein2005
Member since 2008 • 5532 Posts

hi gaisz it seemz ur acnoutt is stloled and i ned u to verafy ur infurmation

pm me ur name and loging detailz n paswurd and were u live n stuf liek dat or ur acuont wil be getted dislabed!

Sinecerly urs Vac/acuount servuzeis | Billy

M4st3r

LOL!!!!!!

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scoobiesnackarf

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#15 scoobiesnackarf
Member since 2005 • 1559 Posts

As others have said its very difficult for someone to hack your account without you either giving them your information, having a keylogger, or download a hack with a virus. Valve is very good about getting your account back to you if you can supply the information required. However, if your account was found to have used a hack, even if it wasn't you, your account is as good as gone.

AR