I got a new pc today and everything seems to be in working order with the expection of the disc drive. it just doesnt recognise anything I put in it wether it be a cd or dvd. im using an LG - 20X Dual Layer DVD RW CD-RW Writer that should be able to read cds dvds right?
if it helps ive not been online with it yet so im not sure if I have to register the product or something to activate the drives. ive tried using windows media and power dvd but nothing happens or when i try to click the play button it says no dvd recognised. does it sound like a send back job?.
oddly enough when im reading the tests conducted on it I know when it was being tested that the drives worked due to the testers using games framerates to show performance so ive no idea whats happening.
In my experiences with new PCs (I just got one about five months ago) I've never had to "register" the PC in order for the machine to function properly. Using the disc drive is something you should be able to use straight away from the first boot up. Yes, definitely call the manufacturer from whom you bought it and they hopefully have a simple and painless solution. I hope this was helpful. Good luck with your PC!
when i check in device manager tho theres no mentiong of a dvd/cd drive there are disk drives enabled and things but nothing like dvds mentioned. I think the hardware is properly connected and everything the thing is getting power and all. could it be a driver issue?
I'm sorry I didn't reply to you earlier. And about the driver, you may have found the solution if absolutely nothing is detected in the hardware section. Now if that doesn't work I strongly advise you to contact the manufacturer.
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