vista service pack one need quick help

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milan444

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#1 milan444
Member since 2006 • 488 Posts

Sorry i dont know where else to post this . I bought vista service pack 1 and i want to upgrade my vista to service pack 1.( i have vista ultimate)... so i clicked on setup.exe, and for some reason the upgrade button is unavilable.... there is only the custom that is available,,, and below it says:

Upgrade has been disabled

-To upgrade you must be running windows vista with service pack 1. Close windows installation, open windows update, and then check updates for service pack 1

i searched on google, but cant find solution

-I have ntsf now FAT32

-im using vista ultimate..

- i have 21gb free space...