From their website:
At this time, these are the options available for you to purchase a new Alienware system:
For the Americas (North America, Central America, Caribbean Islands, South America):
1. Placing the order On-line: When accessing Alienware's official web-site and click on a specific type of system, you will be given the opportunity of configuring your computer. By doing this, you can add additional components, peripherals, or software. Once you have finished customizing your new computer, there will be the option of purchasing the order on-line. Click here if you would like to know what payment options are available for buying a new Alienware system.
2. Placing the order by phone: If you are interested in purchasing an Alienware system, but would still like to ask a few questions first or to place an order with a Sales Representative, please call 1-800-ALIENWARE and contact our Sales Department directly.
3. Available at some Dell retail stores (in Canada): Alienware systems are also available at some Dell retail stores in Canada. You can try them first hand at the Dell stores located in the following areas / malls:
* Central Region
*
o Sherway
o Scarborough
o Square
o Vaughanmill
* Eastern Region
* Montreal:
*
o Laval
o Fairview
o St. Bruno
o Anjou
* Ottawa
*
o St. Laurent
o Bayshore
* Québec City
*
o Place Laurier
* Western Region
* Edmonton:
*
o Westedmonton
o Southgate
* Calgary
*
o Market Mall
o Chinook Mall
* Vancouver
*
o Metrotown
o Oakridge
* Winnipeg
*
o Winnipeg
4. Other stores: Alienware systems are also available at MicroCenter stores and selected Best Buy stores.
For EMEA (all other countries):
All our systems are configured online and custom-built to the required specifications of the customer. If you wish to order a system all purchases are made through our websites or by phone through one of our Sales Agents.
Thus, you can simply place an order online or over the phone whichever is more convenient for you.
Please feel free to visit our website (www.alienware.co.uk) and configure one of the systems as you wish.
Please allow us to run through of how the ordering process is in purchasing an Alienware system.
1. Placing the order and obtaining an order number for your purchase.
There are two ways of placing an order:
- You may do this through the website (configure a system and enter the shipping and billing information through our website's shopping procedure). After which, a verbal confirmation has to be conducted over the phone with one of our Sales agents. We do not charge a credit card unless verbally verified by the credit card holder.
- You may also call in and place the order with a Sales agent over the phone.
2. Billing your order
- Regarding payment, we accept either credit cards or money transfers as acceptable methods of payment
- Should you wish to use a credit card (Visa, MasterCard) the shipping and billing address on the order must correspond with the address that the credit card is registered to.
3. Production: Assembly, Integration, and Quality Control
- As soon as full payment is applied to your purchase your order will be sent to production. Your system would then be shipped in approximately 10-15 business days depending on the availability of parts and the testing of your Alienware system.
Thank you for your inquiry,
The Alienware Technical Support Team
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