Why would a "Display Driver" fail and how to fix?

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EmmaBug03

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#1 EmmaBug03
Member since 2006 • 237 Posts
I just built a custom system. everything is great but now and then my screen freezes then is ok. I have a Visiontek HD4870 card. lasttime it happened i saw a little icon come up that said "display driver failed but recovered". My latest driver set is .... 8.501.0.0 i amusing vista 64 if that matters. any ideas?
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Igor19877891

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#2 Igor19877891
Member since 2003 • 1316 Posts
I have the same problem.
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EmmaBug03

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#3 EmmaBug03
Member since 2006 • 237 Posts
odd i wonder if it is an ATI problem or Vista problem
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Neme2010

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#4 Neme2010
Member since 2008 • 206 Posts
You got Gigabyte board? Check BIOS version. If its F4 or less, than it needs BIOS update. That will stop random display driver crashes.
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EmmaBug03

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#5 EmmaBug03
Member since 2006 • 237 Posts
ya i do =) How do i check version?
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EmmaBug03

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#6 EmmaBug03
Member since 2006 • 237 Posts
my dxdiag.exe says it is award module bios v6.00 so it isnt that?
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Neme2010

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#7 Neme2010
Member since 2008 • 206 Posts
It might be. What model of board have you got. Also the usual way to check BIOS is to see the version shown on screen during BIOS post. To pause the POST so that you can read the messages before they dissappear, press the Pause/Break key whilst the BIOS messages are being shown. Press the Return key to resume POST. You can press Pause and Return combo again if you need to. Good luck
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EmmaBug03

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#8 EmmaBug03
Member since 2006 • 237 Posts
GA-EP35-DS3L
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Neme2010

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#9 Neme2010
Member since 2008 • 206 Posts
Ok. What you should be looking for during the POST is an F number. This will be something like F4 or F5. Thats your BIOS version. Also check for anything that says Revision 1, or Revision 2. You need this info to identify the BIOS you got so that you can compare this on Gigabytes website to see if you need to download a newer version. Good luck.
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EmmaBug03

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#10 EmmaBug03
Member since 2006 • 237 Posts
so had to say. when i reboot the computer there is one screen that is so fast if u blink u miss it. too fast to time hitting pause/break. I dunno if that is even the screen i want. the other screen that comes up is one where i lists of a bunch of crap but it isnt too fast, I dont see any versions there etc. That said i went into bios and somehow mananged to find a quick flash utility said it was quick flash utility v 2.6? maybe? cant remember is that the bios version or the qflash version?
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EmmaBug03

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#11 EmmaBug03
Member since 2006 • 237 Posts
ok i just checked it. says it is quick flash utility v2.05 is that my bios version? also i dont have a flash drive or floppy drive to do this anyways. is there any other way?
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X360PS3AMD05

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#12 X360PS3AMD05
Member since 2005 • 36320 Posts
Happened to me when i had GPU Folding under my 3870............
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Neme2010

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#13 Neme2010
Member since 2008 • 206 Posts

Nope. Thats the flash utility version. OK,, I found something, try this little program: http://download.esupport.com/biosagent/ba.exe

Run it and click the button near the bottom left that says, 'Get BIOS Info', then check out where it says, OEM Sign ON. The last part of this field gives you your BIOS F number.

Yes, there are other ways, but they are riskier in my opinion. If you have a floppy drive, you can download the BIOS file, unzip it and just copy the file ending with the F number to the floppy disk. This will be 1MB in size. Then go back to Flash utility and set the source of the update file to the floppy drive. Make absolutely sure that you use a fully formatted new floppy disk as no data corruptions will be tolerable.

Good Luck.

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EmmaBug03

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#14 EmmaBug03
Member since 2006 • 237 Posts
it says F4
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Neme2010

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#15 Neme2010
Member since 2008 • 206 Posts
Ahh.. just saw that you didnt have a floppy drive. The other way is to do it over an internet connection. I have not done this myself, but have read about other people successfully doing it this way. Also I have read of people whose internet connection was interrupted and this resulted in an update failure also resulting in a broken mobo. Therefore I would say its too much to risk that way, and much easier to go out and buy a USB disk. When talking about USB disk, I dont mean a full blown external USB hard disk, just a flash memory stick. They are cheap.
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Neme2010

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#16 Neme2010
Member since 2008 • 206 Posts
Yep. F4 cause problems, It should be upgraded to F5 or higher.
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EmmaBug03

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#17 EmmaBug03
Member since 2006 • 237 Posts
am i lookin for firmware, drivers, or bio updates?
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EmmaBug03

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#18 EmmaBug03
Member since 2006 • 237 Posts
Ok well my MB came with some software for updating bios which got good reviews so i gave it a shot and whalaa, got the latest f5 version =) Thanks a TON for your help Neme =)
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Neme2010

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#19 Neme2010
Member since 2008 • 206 Posts
Hey. Glad you got it. But, now you need to see if it fixes your BSODs. That was the reason for doing all of this. Hopefully that is fixed now....
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EmmaBug03

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#20 EmmaBug03
Member since 2006 • 237 Posts
Only way to know tho is just to wait and see, right?
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Neme2010

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#21 Neme2010
Member since 2008 • 206 Posts

Right. 28 days and no BSOD means its fixed.

Good luck.