Windows 7 Random BSODs - Debug Log Included!

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rakan959

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#1 rakan959
Member since 2008 • 422 Posts

Hey GS,

My Windows 7 keeps crashing and it's very irritating. I finally managed to extract info from the log file. Here's the dump. WALL OF TEXT WARNING!

Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\010710-38220-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers

Windows 7 Kernel Version 7600 MP (4 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255

Machine Name:

Kernel base = 0xfffff800`02804000 PsLoadedModuleList = 0xfffff800`02a41e50

Debug session time: Thu Jan 7 17:58:37.518 2010 (GMT-5)

System Uptime: 0 days 0:00:09.453

Loading Kernel Symbols

................................................

Loading User Symbols

Mini Kernel Dump does not contain unloaded driver list

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80049d08f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner

---------

1: kd> !analyze -v;r;kv;lmtn;.logclose;q

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)

A fatal hardware error has occurred. Parameter 1 identifies the type of error

source that reported the error. Parameter 2 holds the address of the

WHEA_ERROR_RECORD structure that describes the error conditon.

Arguments:

Arg1: 0000000000000000, Machine Check Exception

Arg2: fffffa80049d08f8, Address of the WHEA_ERROR_RECORD structure.

Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.

Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:

------------------

BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:

fffff880`02faf6f0 fffff800`02abea89 : fffffa80`049d08d0 fffffa80`039ff040 00000000`00000011 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c

fffff880`02fafc10 fffff800`029a0547 : fffffa80`049d08d0 fffff800`02a195f8 fffffa80`039ff040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49

fffff880`02fafc40 fffff800`02908b95 : fffff800`02a7b360 fffffa80`049c8828 fffffa80`049c8820 fffffa80`039ff040 : nt!WheapProcessWorkQueueItem+0x57

fffff880`02fafc80 fffff800`02883161 : fffff880`00dd4e00 fffff800`02908b70 fffffa80`039ff040 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25

fffff880`02fafcb0 fffff800`02b19166 : 00000546`00000000 fffffa80`039ff040 00000000`00000080 fffffa80`0396e890 : nt!ExpWorkerThread+0x111

fffff880`02fafd40 fffff800`02854486 : fffff880`02d63180 fffffa80`039ff040 fffff880`02d6dfc0 00000546`00000000 : nt!PspSystemThreadStartup+0x5a

fffff880`02fafd80 00000000`00000000 : fffff880`02fb0000 fffff880`02faa000 fffff880`02faf0a0 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

Followup: MachineOwner

---------

rax=fffffa80050dd000 rbx=fffffa80049d08f8 rcx=fffff88002faf730

rdx=fffff88002d00000 rsi=0000000000000000 rdi=fffffa80050dd000

rip=fffff80002caa3cc rsp=fffff88002faf6f0 rbp=0000000000000001

r8=000000000000f1e0 r9=000000000000060c r10=00000000000007ff

r11=000000000000060c r12=fffff80002a7b3c0 r13=0000000000000001

r14=0000000000000000 r15=0000000000000001

iopl=0 nv up ei ng nz na po nc

cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286

nt!WheapCreateLiveTriageDump+0x6c:

fffff800`02caa3cc 48897c2438 mov qword ptr [rsp+38h],rdi ss:0018:fffff880`02faf728=fffffa8000000910

Child-SP RetAddr : Args to Child : Call Site

fffff880`02faf6f0 fffff800`02abea89 : fffffa80`049d08d0 fffffa80`039ff040 00000000`00000011 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c

fffff880`02fafc10 fffff800`029a0547 : fffffa80`049d08d0 fffff800`02a195f8 fffffa80`039ff040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49

fffff880`02fafc40 fffff800`02908b95 : fffff800`02a7b360 fffffa80`049c8828 fffffa80`049c8820 fffffa80`039ff040 : nt!WheapProcessWorkQueueItem+0x57

fffff880`02fafc80 fffff800`02883161 : fffff880`00dd4e00 fffff800`02908b70 fffffa80`039ff040 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25

fffff880`02fafcb0 fffff800`02b19166 : 00000546`00000000 fffffa80`039ff040 00000000`00000080 fffffa80`0396e890 : nt!ExpWorkerThread+0x111

fffff880`02fafd40 fffff800`02854486 : fffff880`02d63180 fffffa80`039ff040 fffff880`02d6dfc0 00000546`00000000 : nt!PspSystemThreadStartup+0x5a

fffff880`02fafd80 00000000`00000000 : fffff880`02fb0000 fffff880`02faa000 fffff880`02faf0a0 00000000`00000000 : nt!KxStartSystemThread+0x16

start end module name

fffff800`00baf000 fffff800`00bb9000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB)

fffff800`02804000 fffff800`02de1000 nt ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)

fffff800`02de1000 fffff800`02e2a000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08)

fffff880`00c00000 fffff880`00cc0000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D)

fffff880`00cc0000 fffff880`00cda000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)

fffff880`00cda000 fffff880`00ce3000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)

fffff880`00cf0000 fffff880`00cfd000 mcupdate mcupdate.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)

fffff880`00cfd000 fffff880`00d11000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027)

fffff880`00d11000 fffff880`00d6f000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D)

fffff880`00d6f000 fffff880`00d99000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118)

fffff880`00d99000 fffff880`00da4000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)

fffff880`00da4000 fffff880`00df0000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F)

fffff880`00e00000 fffff880`00e5c000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141)

fffff880`00e5c000 fffff880`00e63000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115)

fffff880`00e63000 fffff880`00e73000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)

fffff880`00e75000 fffff880`00f19000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)

fffff880`00f19000 fffff880`00f28000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A)

fffff880`00f28000 fffff880`00f7f000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106)

fffff880`00f7f000 fffff880`00f88000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117)

fffff880`00f88000 fffff880`00f92000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)

fffff880`00f92000 fffff880`00fc5000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117)

fffff880`00fc5000 fffff880`00fd2000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)

fffff880`00fd2000 fffff880`00fe7000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E)

fffff880`00fe7000 fffff880`00ffc000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)

fffff880`01000000 fffff880`0103a000 fvevol fvevol.sys Mon Jul 13 19:22:15 2009 (4A5BC1A7)

fffff880`0103a000 fffff880`0106a000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)

fffff880`0106a000 fffff880`01078000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)

fffff880`01078000 fffff880`01084000 dump_ataport dump_ataport.sys Mon Jul 13 19:19:47 2009 (4A5BC113)

fffff880`0108a000 fffff880`0109e000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)

fffff880`0109e000 fffff880`010fc000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C)

fffff880`010fc000 fffff880`0116f000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814)

fffff880`0116f000 fffff880`011bb000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128)

fffff880`011bb000 fffff880`011f5000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)

fffff880`01200000 fffff880`0121a000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156)

fffff880`0121a000 fffff880`0122b000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF)

fffff880`0122b000 fffff880`01235000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111)

fffff880`01235000 fffff880`0124b000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)

fffff880`01252000 fffff880`013f5000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F)

fffff880`013f5000 fffff880`013fe000 dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)

fffff880`01400000 fffff880`01410000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)

fffff880`01410000 fffff880`01418000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)

fffff880`01418000 fffff880`0142a000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201)

fffff880`0142a000 fffff880`01433000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)

fffff880`01436000 fffff880`01528000 ndis ndis.sys Mon Jul 13 19:21:40 2009 (4A5BC184)

fffff880`01528000 fffff880`01588000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A)

fffff880`01588000 fffff880`015b3000 ksecpkg ksecpkg.sys Mon Jul 13 19:50:34 2009 (4A5BC84A)

fffff880`015b3000 fffff880`015fd000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)

fffff880`01603000 fffff880`01800000 tcpip tcpip.sys Mon Jul 13 19:25:34 2009 (4A5BC26E)

fffff880`03ced000 fffff880`03d00000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)

Mini Kernel Dump does not contain unloaded driver list

Closing open log file c:debuglog.txt

Dump File

Any solutions?

Thanks,

Rakan959

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titanium_basic

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#2 titanium_basic
Member since 2003 • 698 Posts

Stop 124 is a hardware error try reseting cmos your overclock could be the cause

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Gamias3003

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#3 Gamias3003
Member since 2009 • 57 Posts
Try running a memtest before proceeding to other tests and give us a feedback on that.
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rakan959

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#4 rakan959
Member since 2008 • 422 Posts

Alright, I NEARLY solved it.

I went in to my bios and manually set my voltages, upping the CPU and RAM voltages. I noticed much better performance when I logged in. Unfortunately, after 7 hours clean, I crashed again. >.>