Xbox 360 live mtu problem.

This topic is locked from further discussion.

Avatar image for thesniperkilla4
thesniperkilla4

107

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#1 thesniperkilla4
Member since 2005 • 107 Posts

Well I've been using Xbox live for my 360 for a long time now, well maybe not that long maybe 3 months. I played alot of call of duty 3, F.E.A.R, and Saints Row. I also used it so I can play origianl Xbox 1 games as well as download demos. But 1 day I logged in on my 360 xbl profile and it said it wasn't connected. So maybe I thought it was one of Microsoft's updates that they do so I didn't worry.

But soon I learned it wasn't them I checked later still wasn't up, so I go to the test connection, and it says that the MTU has failed, and when I go to see what the problem is or the error it is every single time it freezes on me. I thought that was weird since I played live for about 3 months no problem. I came to think could it have been that my mom who recently got a new modem that she hooked up to her computer be the cause of it. Because before then her and I shared a connection with one modem. I did play for about a week however after she got the new modem so it made me think even more. I also have no clue how to check mtu either. This was 2 months ago and i've been grinding my teeth for awhile trying to figure out what was wrong so now I come to this forum for help. Can anybody tell me a solution to this problem?

Avatar image for cspiffo
cspiffo

2841

Forum Posts

0

Wiki Points

0

Followers

Reviews: 3

User Lists: 0

#2 cspiffo
Member since 2005 • 2841 Posts
the xbox live service requires an MTU of 1500. Did you mother change service providers or just the modem? Are you using ICS or are you using a router for internet sharing. I need info on your gear to get you going; make/model of modem/router and all that stuff.
Avatar image for thesniperkilla4
thesniperkilla4

107

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#3 thesniperkilla4
Member since 2005 • 107 Posts
She got a new modem but im still suing the same one I did since like early february. Because we were sharing it until about april then she got one for herself. The modem i'm using is http://www.linksys.com/servlet/Satellite?c=L_Product_C2&childpagename=US%2FLayout&cid=1126197067879&pagename=Linksys%2FCommon%2FVisitorWrapper&lid=6787940941B02.
Avatar image for cspiffo
cspiffo

2841

Forum Posts

0

Wiki Points

0

Followers

Reviews: 3

User Lists: 0

#4 cspiffo
Member since 2005 • 2841 Posts
The cable company probably deactivated the MAC address for that modem. Does the modem still allow a PC to use the internet? I can't imagine the cable company would allow two seperate modems to work on the same account. What you need is a router to sharethe internetconnection coming into the activated modem.
Avatar image for thesniperkilla4
thesniperkilla4

107

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#5 thesniperkilla4
Member since 2005 • 107 Posts
its weird because I hooked up my modem to the computer and it connected just fine.
Avatar image for cspiffo
cspiffo

2841

Forum Posts

0

Wiki Points

0

Followers

Reviews: 3

User Lists: 0

#6 cspiffo
Member since 2005 • 2841 Posts
IF both modems do work then the connection is probably being split in a way that decreases the MTU. I still recommend using one modem and a router.
Avatar image for muffinman23456
muffinman23456

93

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#7 muffinman23456
Member since 2007 • 93 Posts

now i have a gateway comp. the mtu is not working how do i get that to work and were do i put all the cables at in comp