2nd ps3 just dies on me.

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Wild_Card

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#1 Wild_Card
Member since 2005 • 4034 Posts

Bought a slim about 6 momnths ago to replace my 40gig that died and now my slim has cr@ped out on me. was working great last night,got up today to play some Fallout NV and when i put the disk in and wait for it to load the disk drive makes a funky sound. kind of like the sound it makes when you first put a disk in. and then nothing happends. got it to play a couple times to day but now even when i get the disk icon to load up it just goes to a black screen and stays there. and yea i take care of my systems lol. and to top it all off i cant find my reciept. i bought it at gamestop with the ext warrenty but they say they wont accept it with out a receipt as they dont keep that record past 30 days....yea right yet they can keep track of preorders for months. so im also assumeing sony will charge me for repairs as i dont have a reciept. im getting real sick of my playstations dieing on me. Does any one know a reputable place other than sony to send it for repairs?

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annoyingdevil

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#2 annoyingdevil
Member since 2010 • 1222 Posts

my 40 gb is still working im lucky

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BattleSpectre

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#3 BattleSpectre
Member since 2009 • 7989 Posts

I'd try find that receipt man. Search the whole damn house if you have to :P

Hope it all goes well

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T_0_D

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#4 T_0_D
Member since 2007 • 1128 Posts

If you payed at GS with a cc get the cc statement and take it in. It will have the date and the extended warranty should be called out as a separate line item. This should suffice with GS to get your PS3 covered under the warranty. A reciept does not always have to be the original bill of sale...think outside the box my friend.

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custerke

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#5 custerke
Member since 2007 • 945 Posts

Try to find a different game specialized shop besides Gamestop cuz they are acting way too cocky.

I know a small local gameshop here where I live that repairs YLOD's, RROD's or faulty lenses for just 50 euros or something and you don't need a receipt or anything. You just have to bring your console there and the next day you can pick it up again.

Try to look for something like that. Something smaller and less professional than Gamestop thinks to be.

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Zanoh

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#6 Zanoh
Member since 2006 • 6942 Posts

Hence I am glad to have my old 60 gb PS3.

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TevoxZi

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#7 TevoxZi
Member since 2006 • 2342 Posts

Remember, receipts are always best to save somewhere after purchase UNTIL the warranty expires.

Also, is your PS3 10.8cm far away from the wall behind and is in between 10-30c room temperature? If yes, then you haven't broke the "rules" in the guide.
Remember to clean the system from dust too, don't use a vacuum cleaner though because those will damage the system.

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jcopp72

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#8 jcopp72
Member since 2007 • 5375 Posts
I would look more for the reciept
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Wild_Card

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#9 Wild_Card
Member since 2005 • 4034 Posts

thx 4 the advice guys. yea my ps3 is in a well vented area. i have a window AC that i keep set on 65f so it stays very cool in my room. i cant figure why im haveing these issues. i normaly keep my reciepts in a lock box under my bed but for what ever reason the recipt is not there. o well. i do wish sony would put some more effort in to quality control on there hardware.

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right4dead

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#10 right4dead
Member since 2010 • 1062 Posts

black screen? could you see the XMB before you put the disc in?

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Wild_Card

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#11 Wild_Card
Member since 2005 • 4034 Posts

black screen? could you see the XMB before you put the disc in?

right4dead
yea. the system boots up just fine. XMB ect works perfectly. just when i put a game disk in the system pulls it in normaly i wait for the disk icon to show up in the XMB but instead after about 30 or so seconds the disk drive makes some funny sounds like things clicking and grinding then nothing. what ever it is broke all of a sudden because up untill it did this the system was working 100%. But any way i have GREAT news. i found my receipt!!!!. HURRAY! i had folded it up and put it inside the little plastic bag my HDD came in and put that inside the ps3 box. i just on a wild hunch looked threw the ps3 box again and just happened to see it. Im telling you guys im as happy as a puppy with 2 p*ckers LOL. i laughed like a small child when i found it. saved me a pile of cash. now iv just got to return the system and they are supposed to give me a new one right in store. also the system only lasted 5 months. Thats sad. So any way hopefully I'll be back to woundering the waist land of new vegas in a couple days :p
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J-WOW

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#12 J-WOW
Member since 2010 • 3105 Posts
Well thats sucks TC, my 40gb is still working, but the damn fan gets so loud its so annoying, I want to get an new one just cuz of the stupid fan
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OrcsP2

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#13 OrcsP2
Member since 2006 • 900 Posts

where did you get your PS3??? PLEASE dont tell me you got it from best buy....

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Gxgear

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#14 Gxgear
Member since 2003 • 10425 Posts

Extended warranties are evil. To sell you the plan they tell you if you ever have a problem just bring it back and they'll fix it, and when you do come back they tell you that your particular plan doesn't cover the failure. If they do honour the warranty they give you a refurbished unit instead of your old unit, and who knows how long that unit will last? And on top of it the only record of your warranty is on a little piece of paper with ink that fades away after a couple months. Total BS if you ask me.

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Wild_Card

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#15 Wild_Card
Member since 2005 • 4034 Posts

where did you get your PS3??? PLEASE dont tell me you got it from best buy....

OrcsP2
game stop
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Wild_Card

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#16 Wild_Card
Member since 2005 • 4034 Posts

Extended warranties are evil. To sell you the plan they tell you if you ever have a problem just bring it back and they'll fix it, and when you do come back they tell you that your particular plan doesn't cover the failure. If they do honour the warranty they give you a refurbished unit instead of your old unit, and who knows how long that unit will last? And on top of it the only record of your warranty is on a little piece of paper with ink that fades away after a couple months. Total BS if you ask me.

Gxgear
well i made it a point to ask the manger of the store weather i would get a refurb or a new system. she def told me id get a new one so we will see if the honor that. also she said every thing is coverd as long as the system does not show signs of being droped ect. and my system looks brand new so. hopefully they will honor it if not my next post may be from jail ;) but yea they def should keep records of warrenty on there computers.
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Wild_Card

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#17 Wild_Card
Member since 2005 • 4034 Posts
Well thats sucks TC, my 40gb is still working, but the damn fan gets so loud its so annoying, I want to get an new one just cuz of the stupid fanJ-WOW
i would keep it as long as it works buddy. my 40 gig mod only lasted me about a year and a half then it refused to read bluray disk, played CD's and dvds fine though. iv still got it in a box under my bed lol. but yea id hang on to that 40 gig as long as it worked. a little fan noise you can deal with..not being able to play games is another matter ;)
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PSNLakers416

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#18 PSNLakers416
Member since 2010 • 275 Posts

woah your SLIM DIED???

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Wild_Card

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#19 Wild_Card
Member since 2005 • 4034 Posts

yep. at only months old

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CajunShooter

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#20 CajunShooter
Member since 2006 • 5276 Posts

The warranty is saved in the computers at gamestop under the serial number of your system. As long as you have a serial number they can look up when you got the warranty and if it is still under warranty.

Not sure why they told you that you couldn't without a receipt because you can with systems under warranty. It would be different if it was the free 30 day warranty, but when you bought the extended they put your serial number in the computer. Just bring your system in and plop it on the counter. If they say they need a receipt tell them what I told you and if they still say it can't be done tell them to call another store and get instructions on how to take them a return on it,

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Wild_Card

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#21 Wild_Card
Member since 2005 • 4034 Posts

The warranty is saved in the computers at gamestop under the serial number of your system. As long as you have a serial number they can look up when you got the warranty and if it is still under warranty.

Not sure why they told you that you couldn't without a receipt because you can with systems under warranty. It would be different if it was the free 30 day warranty, but when you bought the extended they put your serial number in the computer. Just bring your system in and plop it on the counter. If they say they need a receipt tell them what I told you and if they still say it can't be done tell them to call another store and get instructions on how to take them a return on it,

CajunShooter
thank you for the advice. i figured they had to have a record of the warrenty on there pc's. luckly i found my receipt so i should not have any issues. but thanks again.
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BattleSpectre

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#22 BattleSpectre
Member since 2009 • 7989 Posts

[QUOTE="CajunShooter"]

The warranty is saved in the computers at gamestop under the serial number of your system. As long as you have a serial number they can look up when you got the warranty and if it is still under warranty.

Not sure why they told you that you couldn't without a receipt because you can with systems under warranty. It would be different if it was the free 30 day warranty, but when you bought the extended they put your serial number in the computer. Just bring your system in and plop it on the counter. If they say they need a receipt tell them what I told you and if they still say it can't be done tell them to call another store and get instructions on how to take them a return on it,

Wild_Card

thank you for the advice. i figured they had to have a record of the warrenty on there pc's. luckly i found my receipt so i should not have any issues. but thanks again.

That's a relief. Get it over there ASAP... hopefully you have no troubles with your new PS3.

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patrickphan2

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#24 patrickphan2
Member since 2006 • 1888 Posts
You take care of it yet it dies. Never heard of that one before. My PS2 is just taking up dust yet works fine. Maybe you are cursed by microsoft. lolololol Local game shops are your best bet. Reasonable pricing and reliability.
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x-2tha-z

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#25 x-2tha-z
Member since 2003 • 8994 Posts
You take care of it yet it dies. Never heard of that one before.patrickphan2
http://www.PetitionOnline.com/PS3BRDW3/petition.html I signed the petition. I've had three PS3's that were faulty. Two of them stopped reading discs.
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Gxgear

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#26 Gxgear
Member since 2003 • 10425 Posts

[QUOTE="J-WOW"]Well thats sucks TC, my 40gb is still working, but the damn fan gets so loud its so annoying, I want to get an new one just cuz of the stupid fanWild_Card
i would keep it as long as it works buddy. my 40 gig mod only lasted me about a year and a half then it refused to read bluray disk, played CD's and dvds fine though. iv still got it in a box under my bed lol. but yea id hang on to that 40 gig as long as it worked. a little fan noise you can deal with..not being able to play games is another matter ;)

You'd really have to read the plans yourself, because sales rep will tell you anything to get a sale. It's none of their concern what happens afterwards.

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anonymouss_soul

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#27 anonymouss_soul
Member since 2010 • 34 Posts
you must find that receipt.
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annoyingdevil

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#28 annoyingdevil
Member since 2010 • 1222 Posts

lol you lot are unlucky i still have my 40 gb and i have had it more then 2 years

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Wild_Card

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#29 Wild_Card
Member since 2005 • 4034 Posts

ok i took back the ps3and they gave me a new one in return. im about to hook it up. i did have to pay another 40 bucks for a new warrenty though as you can only use the warrenty once which is really lame. but at least i have a new ps3 slim. now to install my trusty western digitel 320gig HDD that has out lasted 2 ps3's lol.

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Wild_Card

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#30 Wild_Card
Member since 2005 • 4034 Posts

and cajun was right. you dont need your recipt. they can get the number off the ps3 and look it up on there pc. the girl i talked to just did not know what she was talking about lol. if all goes well i'll be exploring the new vages wiast lands tonight ;)

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Gxgear

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#31 Gxgear
Member since 2003 • 10425 Posts

and cajun was right. you dont need your recipt. they can get the number off the ps3 and look it up on there pc. the girl i talked to just did not know what she was talking about lol. if all goes well i'll be exploring the new vages wiast lands tonight ;)

Wild_Card

Glad you have it worked out, but yeah don't belive everything CSRs tells you because often they have less knowledge about the product than you do.

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Wild_Card

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#32 Wild_Card
Member since 2005 • 4034 Posts

thanks. yea im pretty happy. i even got a 160 gig modle instead of the 120. im going to keep the 160gig drive in it as im woundering if my 320 gig drive is bad luck lol. I'll tell you what, i think my old system was dieing a slower death than i realized. i had noted a couple months ago that it seemed to be loading the disk a lot slower than it did when it was new. it was takeing between 30 sec and a full min to load a game disk in the xmb. i thought maybe it was my mind playing tricks on me. but no, this system loads the disk up in maybe 10 seconds. hopefully this one will be a bit more lucky. wish me luck ;)