Can not connetct to internet

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Choffa

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#1 Choffa
Member since 2007 • 25 Posts

 I getting this message when testing my connection on my ps3

Obtain IP Address: Succeeded
Internet Connection: Failed


an error occurred while resolving the name with the server. (80710102)

pls help

what should i do?

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-Bill-Gates-

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#2 -Bill-Gates-
Member since 2007 • 68 Posts
are you on wireless ?
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Choffa

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#3 Choffa
Member since 2007 • 25 Posts
 yes on a di-624 router
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Choffa

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#4 Choffa
Member since 2007 • 25 Posts

what sould i do?

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EchoFlame

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#5 EchoFlame
Member since 2005 • 211 Posts

have ever connected through the internet before using your ps3?

or is this your first time?

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Choffa

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#6 Choffa
Member since 2007 • 25 Posts
 this is the first time but i have connected with my psp before
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Choffa

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#7 Choffa
Member since 2007 • 25 Posts
why are you wondering?
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thejakel11225

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#8 thejakel11225
Member since 2005 • 2217 Posts
Did you just buy your ps3? if so then you probably have to update before usnig the internet, this happened to me when i first got my ps3 until i updated the system and now problem solved
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Choffa

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#10 Choffa
Member since 2007 • 25 Posts
i updated but it still dont work
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meischris39

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#11 meischris39
Member since 2004 • 5432 Posts
Do you have any security for your router like Wpa Wep encryption because youll need to enter that code. If i were you i'd just start the connection wizard again picking the most simplest settings, only then can you start messing on with Proxy and Ip addresses.
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Choffa

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#12 Choffa
Member since 2007 • 25 Posts
i have entered the wep. now it also say it's a dns problem?
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bruce-leroy

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#13 bruce-leroy
Member since 2006 • 1325 Posts
how are you able to download the update if you cant connect? how are you able to get the psn id registered? it sounds like the problem might be the server for the game or ps store that you are trying to connect to.
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Choffa

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#14 Choffa
Member since 2007 • 25 Posts
i updated with my pc and an usb memory. psn?
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lockstock

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#15 lockstock
Member since 2003 • 2769 Posts
this could be a firewall problem, not your PC, your router. I couldn't get technical, I had to get a friend to do this for me but she disabled the routers firewall to allow it to recognise the PS3 before reinstalling it. Problem solved, for me anyway. Hope that was a help.
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v61k

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#16 v61k
Member since 2003 • 497 Posts

 I getting this message when testing my connection on my ps3

Obtain IP Address: Succeeded
Internet Connection: Failed


an error occurred while resolving the name with the server. (80710102)

pls help

what should i do?

Choffa


are you using DSL? i had the same problem and fixed it by inputting PPoE username and password from my bell sympatico internet account.
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Choffa

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#18 Choffa
Member since 2007 • 25 Posts
it works now i just reset my router
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w00t911

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#19 w00t911
Member since 2005 • 89 Posts

HELP

I have the same problems but I'm using a wired connection, I plug the ethernet cable into the back of my PS3

then into the back of my modem where my computer usually plugs into, and I have optusnet broadband.

If I try to test my internet connection settings with the modem off and it obtains the ip address, but it cannot get the internet

connection going saying that message that the name with the server could not be resolved or whatever.

When I try it with the modem on it doesnt even get the IP address, I'm not familiar with those terms like Unpp and NTU and all

that so try to keep it simple, I really need help with this 'cause I'm out of ideas.

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lockstock

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#20 lockstock
Member since 2003 • 2769 Posts

it works now i just reset my router Choffa

Glad to hear it, happy gaming