Credit Card Information invalid PSN

This topic is locked from further discussion.

Avatar image for mangomo
mangomo

38

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#1 mangomo
Member since 2005 • 38 Posts
Hi ppl Im having a problem buying stuff off the playstation store. First, Im living in Ireland using the EU Store i've purchased COD4 maps and PixelJunk Eden only 2 weeks ago now when i try using the same info to buy Warhawk expansions its saying ''Your credit card information is invalid'' WTF! I know its all correct and my credit company said they have no problem releasing the funds, so what is happening?? I've tried different variations and nothing, this is starting to get ridiculous. Has anyone had the same problem? Does Sony know that this is a major problem because i've read I'm not alone on this. ps. dont ask me for my credit card info.
Avatar image for deactivated-5ac3ec5507559
deactivated-5ac3ec5507559

385

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#2 deactivated-5ac3ec5507559
Member since 2007 • 385 Posts
Can't exactly remember if this is what was wrong with mine but it was to do with the card number but try putting the - thing in the credit card number inbetween the sets of letters.
Avatar image for mangomo
mangomo

38

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#3 mangomo
Member since 2005 • 38 Posts
you can only enter numbers no dashes, thanks anyways. this is happening to alot of people. sony wanna get there fingers out and start sorting this out.
Avatar image for yanks1112
yanks1112

867

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#4 yanks1112
Member since 2005 • 867 Posts

This has happened to me. You have to contact customer service.

Sorry I could not be more help.

Avatar image for IIJuggaNottII
IIJuggaNottII

1907

Forum Posts

0

Wiki Points

0

Followers

Reviews: 5

User Lists: 0

#5 IIJuggaNottII
Member since 2008 • 1907 Posts
A friend of mine said that Sony was going to come up with some sort of Prepaid cards like microsoft has, sometime this fall. I actually want to purchase a great deal of games, but Im having problems with the card too. smh.
Avatar image for mangomo
mangomo

38

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#6 mangomo
Member since 2005 • 38 Posts
I called customer service and they said head office would be in contact in the next 10 working days. I'm guessing they will probably just send me an e-mail telling me to enter my details as they appear on my credit card statement. Oh well no Warhawk expansions for me O_o
Avatar image for Silverdragon17
Silverdragon17

664

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#7 Silverdragon17
Member since 2005 • 664 Posts
Make sure you arent using spaces for your credit card number.
Avatar image for JoKeR_421
JoKeR_421

8920

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#8 JoKeR_421
Member since 2006 • 8920 Posts
did u use ur credit card on another screen name u have?
Avatar image for mangomo
mangomo

38

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#9 mangomo
Member since 2005 • 38 Posts
^^^^ only after it failed on my main acc.
Avatar image for yanks1112
yanks1112

867

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#10 yanks1112
Member since 2005 • 867 Posts

I called customer service and they said head office would be in contact in the next 10 working days. I'm guessing they will probably just send me an e-mail telling me to enter my details as they appear on my credit card statement. Oh well no Warhawk expansions for me O_o mangomo

That's strange. I got someone right away. Did you talk to someone or did you leave a message?

Avatar image for river_rat3117
river_rat3117

3474

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#11 river_rat3117
Member since 2003 • 3474 Posts
well i had this problem but was able to figure it out, i was putting my home address as "1234-56th ave" when it should have been "1234 56th ave" no dash. dont know if that helps
Avatar image for Roey354
Roey354

37

Forum Posts

0

Wiki Points

0

Followers

Reviews: 19

User Lists: 0

#12 Roey354
Member since 2008 • 37 Posts

A friend of mine said that Sony was going to come up with some sort of Prepaid cards like microsoft has, sometime this fall. I actually want to purchase a great deal of games, but Im having problems with the card too. smh. IIJuggaNottII

There are already Japanese and Hong Kong PSN cards available online. The American ones also will come out soon (next month i think)

Avatar image for mangomo
mangomo

38

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#13 mangomo
Member since 2005 • 38 Posts

[QUOTE="mangomo"]I called customer service and they said head office would be in contact in the next 10 working days. I'm guessing they will probably just send me an e-mail telling me to enter my details as they appear on my credit card statement. Oh well no Warhawk expansions for me O_o yanks1112

That's strange. I got someone right away. Did you talk to someone or did you leave a message?

I talked to techical support and they said head office would be in contact within 10 working days he also said that they have recieved alot of calls about this.......I really wanna play the Warhawk expansions & Mortal Kombat II