Disconnected from PSN - 8002AD23

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EdgeJM

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#1 EdgeJM
Member since 2004 • 237 Posts

Hi everyone,

I've only had a PS3 for about a week or so, and most of that week has been spent sending emails back and forth to ****** - my router manufacturer, as I keep getting the same disconnect error after 5 minutes max on PSN. I have tried putting my PS3 into the DMZ, that doesn't seem to have worked, I then tried to open the correct ports for PSN, that hasn't worked. ****** are out of suggestions, they want me to contact Sony, but I know Sony will probably just fire me back to ******. Has any one else had this problem? It's especially weird because I'm able to connect temporarily, so I can't see what the problem could be.

Just to give a few more details:

My router: ****** N+ Wireless Router with the latest firmware

My ISP: AOL UK

My download speed: 2MB

Other computers on the network: 1 x Windows 7, 1 x Windows Vista, 1 x Windows XP, 1 x Xbox 360, 1 x Mac OS Leopard

Any suggestions are much appreciated!

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voixco

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#2 voixco
Member since 2008 • 128 Posts

Try disabling the media server on the PS3. Having it enabled can cause the system to disconnect from PSN.

Settings > Network Settings > Media Server Connection

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EdgeJM

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#3 EdgeJM
Member since 2004 • 237 Posts

Thanks for the suggestion, still having the same problem though.

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_-MaRc-_

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#4 _-MaRc-_
Member since 2006 • 121 Posts

Does this error happen to you when you are playing a single player game or online multiplayer? Because this happens to me too. To get by this problem I join a chat. You can make one and invite some friends to talk , funny enough i dont get the error as often or ever when in a chat. Give it a try.

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EdgeJM

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#5 EdgeJM
Member since 2004 • 237 Posts

It happens when I'm doing anything, be it browsing the store, just waiting on the dashboard, or playing a demo - it never stays connected long enough to join a match online, but thanks for the suggestion.

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#6 EdgeJM
Member since 2004 • 237 Posts

Does any one else have any suggestions?