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SGTDucks

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#1 SGTDucks
Member since 2008 • 370 Posts

Hi i just payed 200.00 for a psp which is great the rachet and clank bundle with Resistance Retribution. And the Echochrome voucher code is expired and doesn't work. Shouldn't Gamestop refund me. I am upset because that 200 was a lot of money and I want the full package!!!!!!!

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acmx22

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#2 acmx22
Member since 2009 • 381 Posts

I agree, you should bring your recite and vochure to gamestop. maybe theyll give you a new one

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flowersjf

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#3 flowersjf
Member since 2008 • 2856 Posts

I agree, you should bring your recite and vochure to gamestop. maybe theyll give you a new one

acmx22
Haha, maybe
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DarkMaster7991

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#4 DarkMaster7991
Member since 2006 • 1585 Posts
If it is no doubt suppose to be in the package they have ot give u a new one.Ethier in store or by mail or by email. But if it is part of the package and u paid for it then go to them. Hell if u can show them proof if they act like a donkey's behind.
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millerjs86

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#5 millerjs86
Member since 2008 • 333 Posts
They can't-not give you a valid voucher, as long as that voucher was supposed to be apart of the deal. It isn't legal. I say go in there with fire in your eyes and you might just get a free game (a real game) haha.
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chargingcable

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#6 chargingcable
Member since 2009 • 225 Posts
definentaly they should give you your money back
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deactivated-5d4b602d21842

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#7 deactivated-5d4b602d21842
Member since 2006 • 5036 Posts

When you go back to Gamestop make sure you speak to the MANAGER. and if he gives problems make sure you speak to HIS manager.

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OMG_iTz_Evo

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#8 OMG_iTz_Evo
Member since 2009 • 218 Posts
You never want to go to the pee-ons at the front counter, go right to corporate if you can. You are totally right though... and for the one guy that spelled RECEIPT; Recite.... Check it
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digimonkey12

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#9 digimonkey12
Member since 2009 • 1851 Posts

Hi i just payed 200.00 for a psp which is great the rachet and clank bundle with Resistance Retribution. And the Echochrome voucher code is expired and doesn't work. Shouldn't Gamestop refund me. I am upset because that 200 was a lot of money and I want the full package!!!!!!!

SGTDucks
I dont think it should be a problem at all, just remember to bring the reciept. Last week I had buyers remorse with a preused game, I tried it and all but the day after I went back to Gamestop with the game and the reciept and got it traded with full refund. So Echochrome comes with a coucher code huh !, anyway it is a great game.
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SGTDucks

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#10 SGTDucks
Member since 2008 • 370 Posts

just got back and Gamestop said sorry call sony and they will fix your problems rip off!

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coolkid93

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#11 coolkid93
Member since 2007 • 6749 Posts
Thats gamestop you're talking about. Doesn't suprise me though.
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DarkMaster7991

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#12 DarkMaster7991
Member since 2006 • 1585 Posts
Thats gamestop you're talking about. Doesn't suprise me though.coolkid93
You got that right. The only reason why I even go there is because soemtiems they offer deals with preorder and the used games. But most of the time I go to a local store with better coustumer support and they are really cool. They let u try games, soemtime they get it early, and if they mess up on a deal they won't make u go to the company and try to get out of what they did wrong.
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Flame_Blade88

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#13 Flame_Blade88
Member since 2005 • 39348 Posts

just got back and Gamestop said sorry call sony and they will fix your problems rip off!

SGTDucks
Yeah, but that's probably the best thing to do anyways. I wouldn't have bothered to go back to GameStop.
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deactivated-5d4b602d21842

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#14 deactivated-5d4b602d21842
Member since 2006 • 5036 Posts

just got back and Gamestop said sorry call sony and they will fix your problems rip off!

SGTDucks

typical...

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feryl06

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#15 feryl06
Member since 2006 • 4955 Posts
I agree that Gamestop should refund you, or at least do a full exchange. But at the same time, the package itself isn't made by gamestop so they shouldn't be blamed for that. They may actually tell you to call SONY instead if they can't refund or exchange it.

Hi i just payed 200.00 for a psp which is great the rachet and clank bundle with Resistance Retribution. And the Echochrome voucher code is expired and doesn't work. Shouldn't Gamestop refund me. I am upset because that 200 was a lot of money and I want the full package!!!!!!!

SGTDucks
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Gnesh500

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#16 Gnesh500
Member since 2009 • 183 Posts
Haha that really bites, u should get a refund, also, how do I raise my experiance level!!
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digimonkey12

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#17 digimonkey12
Member since 2009 • 1851 Posts

just got back and Gamestop said sorry call sony and they will fix your problems rip off!

SGTDucks
Wow I cant believe they said that, I would have gone mental, anyway call Sony.
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ston3henge

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#18 ston3henge
Member since 2007 • 2732 Posts

I bought a "Batman" film, and there was a voucher for a free ticket to see "Catwoman"... however, the film had come and gone. When I looked at the coupon, I noticed an expiration date. The voucher for "Echochrome" probably does too. The R&C bundle has been out ofr a long time, and the fact that you bought new-old stock off the shelf doesn't mean you are entitled to everything the package offered at launch... that would require the corporation to keep track of promotional deals for years, which is completely illogical.

My suggestion is to download the free demo of the game off Sony's store, play it, and see if you even want to bother following up on any of this. I thought the concept was great, I love puzzlers, but it honestly didn't do a thing for me... dig on R&C (a great game), and move along would be my advice.

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DarkMaster7991

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#19 DarkMaster7991
Member since 2006 • 1585 Posts
Haha that really bites, u should get a refund, also, how do I raise my experiance level!!Gnesh500
What EXP Level are u talking about?
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Treflis

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#20 Treflis
Member since 2004 • 13757 Posts
I'm so happy I live in Norway where Gamestop needs to obey the Norwegian consumer law, meaning if they sell something that turns out to be fault and the consumer brings it along the same or next day then they are entiled to give you a new one or a refund.
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digimonkey12

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#21 digimonkey12
Member since 2009 • 1851 Posts

My suggestion is to download the free demo of the game off Sony's store, play it, and see if you even want to bother following up on any of this. I thought the concept was great, I love puzzlers, but it honestly didn't do a thing for me... dig on R&C (a great game), and move along would be my advice.

ston3henge

But it is a principal matter, he bought something he did not get, so whether he likes it or not is that is not the question, well that is atleast my opinion.

I'm so happy I live in Norway where Gamestop needs to obey the Norwegian consumer law, meaning if they sell something that turns out to be fault and the consumer brings it along the same or next day then they are entiled to give you a new one or a refund.Treflis

That is the way it should be :)

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jasontdoto

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#22 jasontdoto
Member since 2005 • 510 Posts

also when you speak to the manager move your head around like Allmighty-mint's avatar and he will surely give you a new game.

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IAmDazzle

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#23 IAmDazzle
Member since 2007 • 600 Posts

Hi i just payed 200.00 for a psp which is great the rachet and clank bundle with Resistance Retribution. And the Echochrome voucher code is expired and doesn't work. Shouldn't Gamestop refund me. I am upset because that 200 was a lot of money and I want the full package!!!!!!!

SGTDucks
Isn't that more of Sony's fault?
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ston3henge

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#24 ston3henge
Member since 2007 • 2732 Posts

[QUOTE="ston3henge"]

My suggestion is to download the free demo of the game off Sony's store, play it, and see if you even want to bother following up on any of this. I thought the concept was great, I love puzzlers, but it honestly didn't do a thing for me... dig on R&C (a great game), and move along would be my advice.

digimonkey12

But it is a principal matter, he bought something he did not get, so whether he likes it or not is that is not the question, well that is atleast my opinion.

I'm so happy I live in Norway where Gamestop needs to obey the Norwegian consumer law, meaning if they sell something that turns out to be fault and the consumer brings it along the same or next day then they are entiled to give you a new one or a refund.Treflis

That is the way it should be :)

I believe the term you are looking for is "a Matter of Principle", and if you really expect that to hold up in court then you just go for it... but the law will probably side with me (at least here in the US) in terms of honoring a coupon with an expiration date. There isn't a business in the land that's gonna see your side of "being fair" when it comes to an offer which is clearly marked as finite in lifespan. Move to ******* Norway.

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Peabody99224

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#25 Peabody99224
Member since 2003 • 745 Posts
I just recently (approximately two weeks ago) purchased the exact same bundle with Resistance Retribution and my Echochrome vouch was expired as well, but when I used the "redeem code" on the PSN it downloaded and worked just fine. Did you just glance at the expired date or have you tried to redeem the voucher? It might still work if you haven't, otherwise I'd go back and complain.
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SGTDucks

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#26 SGTDucks
Member since 2008 • 370 Posts

I just recently (approximately two weeks ago) purchased the exact same bundle with Resistance Retribution and my Echochrome vouch was expired as well, but when I used the "redeem code" on the PSN it downloaded and worked just fine. Did you just glance at the expired date or have you tried to redeem the voucher? It might still work if you haven't, otherwise I'd go back and complain.Peabody99224

Yeah i tried it many times and it didn't work

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gamehippieabc

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#27 gamehippieabc
Member since 2008 • 291 Posts

Did u actually try it cause i got da same bundle and the card sas it was expired but it still worked

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Talldude80

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#28 Talldude80
Member since 2003 • 6321 Posts

When you go back to Gamestop make sure you speak to the MANAGER. and if he gives problems make sure you speak to HIS manager.

Almighty-mints

yep, thats what you should do.

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garysea1

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#29 garysea1
Member since 2009 • 57 Posts

I agree, you should bring your recite and vochure to gamestop. maybe theyll give you a new one

acmx22

ya agree with him