Had to re-accept terms and conditions on master account. Subaccount cant play.

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DownloadFailed

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#1 DownloadFailed
Member since 2009 • 55 Posts

This is more of a question, not a statement.

Today my PS3 told me this:

"You must ask the holder of the associated master account to help you sign in."

So naturally, I go to the amster account, log in, and sure enough, there's a revised terms and conditions that I must now accept. I accept. Then I update my system just to be safe. Upon returning, it says the same message as above whenever I try to log in to my sub account. If I go to the master account PlayStation@Network button/tab/thing, there's settings I can change for that specific account, but there's no button for Sub-Accounts. I know that the account I checked that on was the master account because it was the only account able to actually log in to PSN.

So what can I do? I'm contemplating backing up my PS3 and just creating a new master account. But I don't know if I can use the PSN-ID that I use on the stuck sub account on a new master account. If there's an easier solution someone could enlighten me to, I would be highly appreciative.

Hmm. I guess it did turn out to be more of a statement, didn't it?

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jessicalp1983

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#2 jessicalp1983
Member since 2011 • 25 Posts
yeh im having the same problem. under the master account where is the terms and conditions to resign? i cant even find that and have messing w/ this thing forever? oh and if u figured it out lemme know? also do u know how to delete master acct and just make the sub acct the primary one????
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DownloadFailed

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#3 DownloadFailed
Member since 2009 • 55 Posts

Well, I know that it's possible to delete the user that has the master account, but I fear that all other sub account users will be removed too, subsequently removing all your save game data. That's why I proposed backing up everything first, then removing all the user accounts. I'm not sure whether or not this would require me to make an entirely new PSN ID account, which I'm not willing to do.

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parvie

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#4 parvie
Member since 2008 • 2168 Posts

I'm having the exact same problem. it is frustrating

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parvie

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#5 parvie
Member since 2008 • 2168 Posts

This is more of a question, not a statement.

Today my PS3 told me this:

"You must ask the holder of the associated master account to help you sign in."

So naturally, I go to the amster account, log in, and sure enough, there's a revised terms and conditions that I must now accept. I accept. Then I update my system just to be safe. Upon returning, it says the same message as above whenever I try to log in to my sub account. If I go to the master account PlayStation@Network button/tab/thing, there's settings I can change for that specific account, but there's no button for Sub-Accounts. I know that the account I checked that on was the master account because it was the only account able to actually log in to PSN.

So what can I do? I'm contemplating backing up my PS3 and just creating a new master account. But I don't know if I can use the PSN-ID that I use on the stuck sub account on a new master account. If there's an easier solution someone could enlighten me to, I would be highly appreciative.

Hmm. I guess it did turn out to be more of a statement, didn't it?

DownloadFailed
Have you tried shutting off your ps3 and then restarting it to see if it works (after accepting the terms of service)?
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yomesbucs

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#6 yomesbucs
Member since 2011 • 25 Posts
I was having the same problem too. I called customer service and there was a message saying the Playstation Network is down. So, hopefully it will resolve itself when the network is back up and running.
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parvie

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#7 parvie
Member since 2008 • 2168 Posts
I was having the same problem too. I called customer service and there was a message saying the Playstation Network is down. So, hopefully it will resolve itself when the network is back up and running.yomesbucs
don't think so because psn is running fine on my master account but not on my sub-account(the one i play on).
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parvie

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#8 parvie
Member since 2008 • 2168 Posts

any news, mis amigos?

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gial240

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#9 gial240
Member since 2004 • 2019 Posts

Your going to most likely wait for ANOTHER update to fix this.

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DownloadFailed

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#10 DownloadFailed
Member since 2009 • 55 Posts

Your going to most likely wait for ANOTHER update to fix this.

gial240

If this problem is as widespread as I'm predicting it is, then hopefully there will be an update soon.

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finalfantasy94

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#11 finalfantasy94
Member since 2004 • 27442 Posts

The dam thing gave me lag. Before this re accept crap my online games were running fine now its all **** up.

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parvie

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#12 parvie
Member since 2008 • 2168 Posts

YAY!!!! I just got my sub account to work again!!!! It turns out that it was linked with the master account on my very first ps3 and i happened to remember my old password and sign-in id for it. I'M SOOOOOOOOOO HAPPY!!!!!

*does intense pelvic thrusts*

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risako9

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#13 risako9
Member since 2011 • 840 Posts

The dam thing gave me lag. Before this re accept crap my online games were running fine now its all **** up.

finalfantasy94

A different thing happened to me; after i re-accepted online games ran better i dunno why.

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DownloadFailed

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#14 DownloadFailed
Member since 2009 • 55 Posts

YAY!!!! I just got my sub account to work again!!!! It turns out that it was linked with the master account on my very first ps3 and i happened to remember my old password and sign-in id for it. I'M SOOOOOOOOOO HAPPY!!!!!

*does intense pelvic thrusts*

parvie
Well lucky you >.> What did you do? Just log in to your master account? Nothing else?
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parvie

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#15 parvie
Member since 2008 • 2168 Posts
[QUOTE="parvie"]

YAY!!!! I just got my sub account to work again!!!! It turns out that it was linked with the master account on my very first ps3 and i happened to remember my old password and sign-in id for it. I'M SOOOOOOOOOO HAPPY!!!!!

*does intense pelvic thrusts*

DownloadFailed
Well lucky you >.> What did you do? Just log in to your master account? Nothing else?

I created a new user account on my current ps3 and used my old sign-id and password for it. I accepted the ToS again and then everything worked. I really hope you are as fortunate as I
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parvie

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#16 parvie
Member since 2008 • 2168 Posts

But when you're creating a new account, you must select "use an existing account" and not "create new user".

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#18 DownloadFailed
Member since 2009 • 55 Posts

But when you're creating a new account, you must select "use an existing account" and not "create new user".

parvie

Ah. Ok I can try that. The only thing I'm wary about is whether or not my save data from my original user will carry over, which I'm pretty sure it won't. If I create a new user and accept the ToS again, will my original sub account work again?

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#19 DownloadFailed
Member since 2009 • 55 Posts

Well that method didn't work. I still don't know what I should do. I'll probably end up calling Playstation technical support. And I don't want to sound racist, but if I get another Indian tech support guy I will hang up and re-call them until I get a fluent English-speaker.

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parvie

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#20 parvie
Member since 2008 • 2168 Posts

Well that method didn't work. I still don't know what I should do. I'll probably end up calling Playstation technical support. And I don't want to sound racist, but if I get another Indian tech support guy I will hang up and re-call them until I get a fluent English-speaker.

DownloadFailed
Tank you come again!!! lol. Good luck
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#21 DownloadFailed
Member since 2009 • 55 Posts

Wanted to know:

Is it possible to back up all game saves and move them to another user on a PS3?

Eventually I'm going to want to have an account with master-privileges. And I understand that would involve making a new account as 18+ years old.

I don't REALLY mind letting all my trophies go, but I don't want to lose all my game data from my original user sub-account. Therefore, I wanted to know if I could transfer/copy game saves (for example, LBP2 costumes, level progress, created levels, etc.) on to a different user.

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#22 ahi1234
Member since 2010 • 109 Posts

Hi guys can someone please tell me where I can Re-Accept the "Terms Of Use".

Thanks