Has Anyone sent his ps3 for service to SONY?

This topic is locked from further discussion.

Avatar image for valdanito_2
valdanito_2

25

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#1 valdanito_2
Member since 2003 • 25 Posts
I think Im gonna have to send my PS3 to SONY for service, Im having some problems with the sound output, Is it true that they dont replace your console with a new one but they send you back a REFURBISHED one?! 
Avatar image for swordfish_64
swordfish_64

571

Forum Posts

0

Wiki Points

0

Followers

Reviews: 1

User Lists: 0

#2 swordfish_64
Member since 2007 • 571 Posts
be sure you enable your proper audio connection in the system settings of the XMB 
Avatar image for -SLUG-
-SLUG-

210

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#3 -SLUG-
Member since 2007 • 210 Posts
I think Im gonna have to send my PS3 to SONY for service, Im having some problems with the sound output, Is it true that they dont replace your console with a new one but they send you back a REFURBISHED one?! valdanito_2
nope, they send a brand new one
Avatar image for deactivated-5b58af3c4a18c
deactivated-5b58af3c4a18c

387

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#4 deactivated-5b58af3c4a18c
Member since 2003 • 387 Posts
I sent in my controller, for repair and servicing but i got a new controller. They sent me a new controller still in its box brand new.
Avatar image for trav_have
trav_have

5712

Forum Posts

0

Wiki Points

0

Followers

Reviews: 13

User Lists: 1

#5 trav_have
Member since 2004 • 5712 Posts
Never really had problems, but seems like a good idea if I ever want a new controller :P
Avatar image for NordicBeast
NordicBeast

45

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#6 NordicBeast
Member since 2006 • 45 Posts
Mine is there now. *grumble*
Avatar image for Koinuboy
Koinuboy

3447

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#7 Koinuboy
Member since 2004 • 3447 Posts
How did you guys get them to accept it? I called them and first they give me a bunch of stupid troubleshooting techniques which I could find in the manual and then they insist the problem is normal before hanging up on me.
Avatar image for valdanito_2
valdanito_2

25

Forum Posts

0

Wiki Points

0

Followers

Reviews: 0

User Lists: 0

#8 valdanito_2
Member since 2003 • 25 Posts

I will call them later today and make sure to tell them dont think of sending me a  REFURBISHED PS3 back.... NordicBeast keep us posted man!! Im waiting for the good news

Under the settings of OPTICAL OUTPUT: Can i uncheck the pcm? they are always checked and I only get to check or uncheck the 5.1, dts and aac!