Have you had PS3 problems?

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codalloo

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#1 codalloo
Member since 2006 • 892 Posts

Hey guys I was just wondering how many of you have actually had problems with your ps3's did you end up having to send it in? Was the service good? How long did it take? What kind of problem was it?

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pro_gamer12345

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#2 pro_gamer12345
Member since 2006 • 1801 Posts
Well.... I didn't really have to send mine in but when I was playing uncharted it sorta froze and I turned it off and on again and it worked...
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kratos_q80

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#3 kratos_q80
Member since 2007 • 920 Posts

nop non the failer rate of the ps3 is 3% so its hard to find some one with a broken ps3 i had my ps3 since jun 2007 and god knows for how long i keep my ps3 on and never had a problem with it dude....some times i keep it on for 2 days non-stop

this is sony product we are talking about ;)

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codalloo

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#4 codalloo
Member since 2006 • 892 Posts

nop non the failer rate of the ps3 is 3% so its hard to find some one with a broken ps3 i had my ps3 since jun 2007 and god knows for how long i keep my ps3 on and never had a problem with it dude....some times i keep it on for 2 days non-stop

this is sony product we are talking about ;)

kratos_q80
yah totally bro, but I was kinda upset when my fan malfunctioned :S now i have to wait a while before it's fixed and I can play Uncharted, which i just bought... im glad mine was just a freak accident though i hope my new unit doesnt have any problems
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coolcat888

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#5 coolcat888
Member since 2003 • 220 Posts
I had a launch PS3. It worked great for 5 months, then the Blu-Ray player quit on me. I wasn't mad though, I called Sony, still under warranty, waited 2 weeks, got my new PS3 back on the 24th of December. Good thing too! I got UT3 and Rock Band for my Xmas/Birthday.
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codalloo

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#6 codalloo
Member since 2006 • 892 Posts
I had a launch PS3. It worked great for 5 months, then the Blu-Ray player quit on me. I wasn't mad though, I called Sony, still under warranty, waited 2 weeks, got my new PS3 back on the 24th of December. Good thing too! I got UT3 and Rock Band for my Xmas/Birthday.coolcat888
That's sweet and good to know. It's also cool how you and Jesus share the same birthday :P
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coolcat888

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#7 coolcat888
Member since 2003 • 220 Posts
Haha, thx! Most people would say that it sucks having my b-day on Xmas, but it doesn't! I get double the presents, if I want something really bad at any time in the year before that, I just buy it.
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CosmoKing7717

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#8 CosmoKing7717
Member since 2004 • 4602 Posts
well mine broke down (bluray player stopped working) and i sent it in...came back real fast the service was pretty great...
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coolcat888

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#9 coolcat888
Member since 2003 • 220 Posts

well mine broke down (bluray player stopped working) and i sent it in...came back real fast the service was pretty great...CosmoKing7717

I know! I called them and the guy that I talked to spoke perfect English. I gave him all my information and I was done in less than 5 minutes!

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Simoniz0707

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#10 Simoniz0707
Member since 2007 • 25 Posts
My friend's crapped out but it was because he turned it off during a system update but Sony gave him a new one anyways.
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willyc09

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#11 willyc09
Member since 2006 • 412 Posts
my brothers died 2 months after purchase. It was the blue ray player. He sent it in on a monday and it came back friday of that week. Really fast service which was nice to see.
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is0lati0n

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#12 is0lati0n
Member since 2007 • 920 Posts
I thought my PS3 had fan problems but it was only when the room humidity and temperature was over 30 degrees celcius.
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the4got10one

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#13 the4got10one
Member since 2007 • 781 Posts
My PS3 has froze a few times but not recently
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stef_101

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#14 stef_101
Member since 2007 • 25 Posts

My PS3 40gig broke 2 times because of a faulty blue ray drive, had to send it into sony took over a month to get it back :(

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CrazyWerewolf

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#15 CrazyWerewolf
Member since 2005 • 50 Posts
Mine froze up twice - once playing "Heavenly Sword" and once playing "Uncharted" a few months later. Other than that, it's been tip-top. My friends and I played "Call of Duty 4" and "Ratchet and Clank" for hours and hours and had no problem. My buddy played Assassin's Creed for a long session and had no problems whatsoever.
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moej88

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#16 moej88
Member since 2007 • 799 Posts

I had a problem, my PS3 stoped reading games !!

Every time i put a game in, it wouldnt show and it wouldnt play. its like there is no CD in there... I formated and restored the system but the problem stayed there.

I went with my warranty and got a new one. Until now i dont know what was that problem.

Ps. how do u guys add those cool pics in an approperiate size under ur posts ?

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Big-shot3369

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#17 Big-shot3369
Member since 2008 • 41 Posts
my ps3 has only frozen a few times but other than that it kicks ass
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woofie13

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#18 woofie13
Member since 2007 • 841 Posts
mine has frozen a lot lately on the internet... it really needs a patch. like bad.
other than when I do internet browser stuff, it's been a BEAST :D
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Gimax1

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#19 Gimax1
Member since 2008 • 177 Posts

Ps. how do u guys add those cool pics in an approperiate size under ur posts ?

moej88

Go to www.tripletags.com

Easy and fast

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truenextgen

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#20 truenextgen
Member since 2007 • 3911 Posts
Mine froze twice about 5 months ago during Oblivion. At the same dang spot twice. Had to be the Blu Ray. It was a rental game to so? But besides that, not really. Man I let the thing run "even now" like 12 to 15 hours a time. Let it get to about 700 degrees lol. And it seems to run fine? Had this weird speed up thing a few times. But someone explained that to me finally. And it means good things for the PS3 and what it can do. Hard to explain why really?
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420Token420

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#21 420Token420
Member since 2007 • 5173 Posts

I have a launch 60 GB , has frozen like 2-3 times, other than that she has been a thing of beauty ..

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sakuranoame

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#22 sakuranoame
Member since 2006 • 322 Posts

Mine froze once while loading "Odin Sphere." Everything returned to normal after I reset the PS3.

Nothing else ever happened.

I guess it's because I don't play long hours on it. I usually game for 3 hrs. max.

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agustbestur

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#23 agustbestur
Member since 2006 • 850 Posts
My ps3 only freezes when i play assassins creed and burnout paradise
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truenextgen

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#24 truenextgen
Member since 2007 • 3911 Posts
Never had a prob with BP. Even thow it was made by EA?? And I know many did have some with AC. Oddly I had none with that either. I had "again" the weird speed up thing happen on AC once also." Which is not weird so much anymore after a few explained it to me some. Something with the clock? It part of the reason "just one of the many" that Lucas and others want to go PS3 first from now on.
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Floppy_Jim

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#25 Floppy_Jim
Member since 2007 • 25933 Posts

Mine's frozen quite a few times on Warhawk and the internet browser, once on Uncharted and once on UT3. Hopefully it doesn't harm the console.

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alexbhp

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#26 alexbhp
Member since 2007 • 322 Posts
Bluray driver died, called sony next day a empty box arrives, I put the PS3 in it, ship it back, 3 days later, new PS3. Great Service.
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FearTheRain

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#27 FearTheRain
Member since 2008 • 1470 Posts

I thought I had a PS3 problem to the point I sent my system in and got another back.

Hooked it all up and had the SAME problem. (Audio would cut out randomly)

So I did more research on my Samsung Plasma 4254...

Turned out it needed a firmware update to correct the problem. VOILA!

PS3 is a beast. It's like a Toyota. It's designed to last and last. :D

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bluntiss

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#28 bluntiss
Member since 2005 • 462 Posts
Ya I have a problem with my ps3.. There are no @#$#@ games..
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CountZer0

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#29 CountZer0
Member since 2003 • 81 Posts
I have mine since last May and I 've never had a problem. But to tell you the truth I haven't played it much. I used to play my ps2 games (on my ps2) so my ps3 could be collecting dust for even one month. Anyway, a few friends of mine had problems with the bd-rom. They got their consoles to the repair center, and got back with new ones! I'm kind of worried that even if my console has a manufacturing problem, it won't show up during the 1st year of warranty because I don't play so much...
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wilmepe

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#30 wilmepe
Member since 2005 • 173 Posts
Had some graphics glitches (artifacts) in some of the earlier games. Don't know if a firmware update fixed it or what because it hasn't happened in any of the newer games.
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Atheno

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#31 Atheno
Member since 2004 • 1902 Posts
Now I'm not gunna knock the 360, its good for what it is. But its just funny how ps3 owners top problems are "It froze a few times", yep, ps3 is pretty wel built I have to say. I haven't had any major problems but it froze like...2 times on heaveny sword thats it.
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timvp21

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#32 timvp21
Member since 2008 • 25 Posts
do you know if you have to send in receipt to get warrenty? i dont have onw, i throw it away and my 80 gb died.
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Scubei

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#34 Scubei
Member since 2004 • 212 Posts

YES, after about 6-7 months my PS3 just died. After some research, I had downloaded a virus through a usb drive on a picture i used as a screen saver. It just made my PS3 dead. But I did send it in to SCEA and they sent me a new one! It did take about 2 weeks for the box to arrive and after I sent it off, it was back in about 10-12 days. I was very happy with the customer support, since I didn't even have a ticket of purchase. Plus it was a re-furb from gamestop (that part I didn't tell them). But now I am very happy and the time my PS3 was gone, I broke out my PS1 and started to play Chrono Trigger again. That game was super great!

But really SCEA will take care of any problems you have or might have in the future. Customer support is vital and SONY has it on lock.

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thebestMGer

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#35 thebestMGer
Member since 2003 • 214 Posts
Mine has frozen on a couple of occasions and I've had to reset it, but it is a rare occurance and there hasn't been any other problems.
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Xepheon

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#36 Xepheon
Member since 2006 • 401 Posts
My 40gb froze once while playing COD:4 online, and once playing Oblivion. Since then, it's been running perfectly. That's funny how so many people have one or two freezes and then nothing. Does the PS3 have to get "broken in" somehow?
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Boogybones

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#37 Boogybones
Member since 2008 • 25 Posts

I bought my PS3 around the end of February and it went belly up around the end of March. It would play for about ten mintutes, then freeze. After it did that once, it was out of commision for a day or so. Luckily I waited a couple days and had just enough time to retrieve all my saved game data before it froze up again. I called Sony and they sent me the box (about 4-5 days) I sent it out that very day (the return shipping label they provided was an overnight label which was a nice touch).

Unfortunatly, since the damn consoles are so popular now, there is a back order and I am having to wait for an exchange which is killing me. I just purchased Hot Shots Golf three days before it crapped out and was super depressed about that, but now I am even more freaked out about the possibilty of not having my console back before GTA 4 comes out. I've been waiting so long for that friggin game, and now it looks like I'll have to wait even longer, all the while listening to my friend give me **** about how awesome and WORKING his Xbox is.

Overall, the people I've dealt with over the phone and online with Sony have been very nice and mostly helpful, although I tend to get the same cookie cutter response from everyone. Basically I got to keep checking the service status report on their site and pray that this whole "back order" situation gets cleared up quickly.

Why do I get to be one of the lucky 3 percent... Curse you Jeebus!

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savinger

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#38 savinger
Member since 2007 • 1309 Posts
none
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ddashboy242

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#39 ddashboy242
Member since 2007 • 1257 Posts
No probs as of yet, had it from Nov 2007.
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Boogybones

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#40 Boogybones
Member since 2008 • 25 Posts

Just got my console back today! They overnighted last night and it showed up around 9:30 this morning. All this worry for (mostly) not, instead of it being delayed and what not, they ended up getting it back to me in 8 days (projected timeline 7-15 days).

It truely sucked being without a console, but I'm overall pleased with the way Sony handled everything.

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enygma500

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#41 enygma500
Member since 2005 • 3004 Posts
i have a luanch 60 gig and i sometimes leave it on for like a week at a time. the only problems ive EVER had is freezing during demo play. its never freezed during a game. i am thoroughly impressed with it
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MontanaJefe

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#42 MontanaJefe
Member since 2008 • 57 Posts

I have a problem. IT WONT PLAY SOUND! Sorry for yelling but I am not in a good place right now. This morning my PS3 decided it will not play any sounds that I make in game. I can hear the sounds that NPC, other players online make. But any sounds I make, including the clicking sound on the menu, gun fire, footsteps.