I have to pay sony 149 to fix my ps3!?!?!

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winner-ps3

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#1 winner-ps3
Member since 2007 • 2364 Posts

so i got my ps3 at launch and its amazing but recently it stopped being able to read MGS4, and eventually the rest of my games! so i called sony and they said we can fix it for a charge of 149 bucks. This is ridiculous! I support ps3 from the begining and pay 599+tax and now have to pay another 149 bc the bluray diode cant read my disks! So thats a total of 650 + 150= 800 bucks for my ps3 that barely a year and a half old! Not to mention if I waited i could get a 40gig for 400! Im not happy! What can i do?

PS im not a troll (look at my name) I love my ps3 but paying 149 to fix my 599 ps3 is extremely unfair especially if its most likely the lense thats messed up! (and ive tried everything u can think of to fix it)

comments? suggestions?

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emitsu97

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#2 emitsu97
Member since 2003 • 10720 Posts
You can pay the $150 for repair or pay the $400 for a 40GB.
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jmper4

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#3 jmper4
Member since 2004 • 957 Posts

...What can i do?...

winner-ps3

Apparently pay Sony.

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gekidami

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#4 gekidami
Member since 2004 • 2446 Posts
Theres not really much to sugest; its broke, and only Sony can fix it... You have to remeber that the PS3 has a low failure rate so the gratantie isnt that long...
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deactivated-5dc1155346926

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#5 deactivated-5dc1155346926
Member since 2007 • 912 Posts
You should have bought a warrenty....
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winner-ps3

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#6 winner-ps3
Member since 2007 • 2364 Posts

Theres not really much to sugest; its broke, and only Sony can fix it... You have to remeber that the PS3 has a low failure rate so the gratantie isnt that long...gekidami

i know : (

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zenerik

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#7 zenerik
Member since 2006 • 317 Posts

You should have bought a warrenty....kenken2g

Truth.

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WWIAB

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#8 WWIAB
Member since 2006 • 4352 Posts

not much really, no one really does Blu-Ray repairs, since it is a new type of technology

all you can do is pay the bill really, but you might be lucky, in britain the bill is probably closer to 300$ (£150)

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tskeeve

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#9 tskeeve
Member since 2004 • 667 Posts
I don't know if this will help, but my friend's 360 broke on him and he kicked up a huge fuss on the phone with customer service, so they gave him a free game and stuff when they returned his 360 -- maybe if you really complain with customer service they'll let you off this time? Kinda sucks about your situation man, that's too bad
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2beers_in_hand

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#10 2beers_in_hand
Member since 2007 • 2950 Posts
Hmmm try this instead call and say GTA4 doesn't work. I have two friends who got their PS3's replaced for free. You have your reciept right?
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Dan_Lero

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#11 Dan_Lero
Member since 2006 • 7488 Posts
As much as i see people say that you have to pay to get it fixed, my PS3 recently broke, but Sony gave me a new 60gb for free and it was out of warranty:?
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FearTheRain

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#12 FearTheRain
Member since 2008 • 1470 Posts

so i got my ps3 at launch and its amazing but recently it stopped being able to read MGS4, and eventually the rest of my games! so i called sony and they said we can fix it for a charge of 149 bucks. This is ridiculous! I support ps3 from the begining and pay 599+tax and now have to pay another 149 bc the bluray diode cant read my disks! So thats a total of 650 + 150= 800 bucks for my ps3 that barely a year and a half old! Not to mention if I waited i could get a 40gig for 400! Im not happy! What can i do?

PS im not a troll (look at my name) I love my ps3 but paying 149 to fix my 599 ps3 is extremely unfair especially if its most likely the lense thats messed up! (and ive tried everything u can think of to fix it)

comments? suggestions?

winner-ps3

The 40GB console has had a lot more issues than any of the other models.

In fact, I think its the only one that actually breaks.

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itwiz90

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#13 itwiz90
Member since 2003 • 3037 Posts
SONY have you by the proverbial Balls, and you must pay the piper. It's a shame, but you have to pay to play.
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Dogswithguns

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#14 Dogswithguns
Member since 2007 • 11359 Posts
You're trolling. I can tell. I checked your profile... your profile has nothing about you... no blogs what so ever... get a life.
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Miguel16

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#15 Miguel16
Member since 2004 • 6065 Posts
Way to blame sony for your own misfortunes. Pay the 150 and get on with life. The consoles comes with 1 year warranty, aint a damn thing u can do about it.
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Mighty-Wind

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#16 Mighty-Wind
Member since 2006 • 51 Posts
Looks like its been answered already :)
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djezhel619

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#17 djezhel619
Member since 2005 • 243 Posts
that sucks man, ur not at fault for sonys malfunctioning products, since the first psone theres always been issues with their consoles... i got the red ring of death for the 360 over a year later and they didnt have a problem taking it in and fixing it, a month later they send it back with a free 1 month xbox live membership... and as for nintendo well their product never really messes up... so dont listen to these hating sony fanboys and girls, just cuz they didnt dish out money for their consoles its easy for them to say for u to pay the 150 ... give them an arguement, it may work.
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fmobliv06

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#18 fmobliv06
Member since 2006 • 2429 Posts

that sucks, but there's nothing you can do

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hazelnutman

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#19 hazelnutman
Member since 2007 • 9688 Posts

As much as i see people say that you have to pay to get it fixed, my PS3 recently broke, but Sony gave me a new 60gb for free and it was out of warranty:?Dan_Lero

Whoah, what'd you say to them?

Maybe it's because it's a 60GB?

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jeremiah06

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#20 jeremiah06
Member since 2004 • 7217 Posts

As much as i see people say that you have to pay to get it fixed, my PS3 recently broke, but Sony gave me a new 60gb for free and it was out of warranty:?Dan_Lero

why what did you say to them?

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DJWheezer

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#21 DJWheezer
Member since 2003 • 195 Posts

I feel your pain man. Had a power surge this weekend that cooked my power strip and 60 gig PS3 (but thankfully my TV was ok!). Called Sony and told them what happened, and the same thing happened to me, $149 to fix it even though I think it's only a $40 power supply. Theory: Sony lost TONS of money on the PS3 so far, so they're charging a fixed rate to repair anything wrong with out-of-warranty PS3's.

It sucks that it costs so much, but I'll pay it just because the system is worth it. I've had to go back to my regular DVD player and it's kind of pissing me off to see how crappy it looks on my 1080p screen. At least I have a PSP to tide me over for a couple weeks until it gets back.

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jimm895

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#22 jimm895
Member since 2007 • 7703 Posts
That's not that much and I think you get a nice warranty with the repair. You may want to ask about that.
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GrandTheftANL

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#23 GrandTheftANL
Member since 2008 • 195 Posts

so i got my ps3 at launch and its amazing but recently it stopped being able to read MGS4, and eventually the rest of my games! so i called sony and they said we can fix it for a charge of 149 bucks. This is ridiculous! I support ps3 from the begining and pay 599+tax and now have to pay another 149 bc the bluray diode cant read my disks! So thats a total of 650 + 150= 800 bucks for my ps3 that barely a year and a half old! Not to mention if I waited i could get a 40gig for 400! Im not happy! What can i do?

PS im not a troll (look at my name) I love my ps3 but paying 149 to fix my 599 ps3 is extremely unfair especially if its most likely the lense thats messed up! (and ive tried everything u can think of to fix it)

comments? suggestions?

winner-ps3

Just tell them that your gonna swith to Xbox 360 and contribute to they user base, see if that doesnt get theyre attention.

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winner-ps3

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#24 winner-ps3
Member since 2007 • 2364 Posts

You're trolling. I can tell. I checked your profile... your profile has nothing about you... no blogs what so ever... get a life.Dogswithguns

i dont waste time with that other stuff, how about check my post history!

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JRYAN34

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#25 JRYAN34
Member since 2007 • 373 Posts
who buys a $600+ investment and doesnt put a $20-50 warranty on it. dumb on your part
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winner-ps3

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#26 winner-ps3
Member since 2007 • 2364 Posts

who buys a $600+ investment and doesnt put a $20-50 warranty on it. dumb on your partJRYAN34

im pretty sure im not the only one buddy

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Sokol4ever

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#27 Sokol4ever
Member since 2007 • 6717 Posts

so i got my ps3 at launch and its amazing but recently it stopped being able to read MGS4, and eventually the rest of my games! so i called sony and they said we can fix it for a charge of 149 bucks. This is ridiculous! I support ps3 from the begining and pay 599+tax and now have to pay another 149 bc the bluray diode cant read my disks! So thats a total of 650 + 150= 800 bucks for my ps3 that barely a year and a half old! Not to mention if I waited i could get a 40gig for 400! Im not happy! What can i do?

PS im not a troll (look at my name) I love my ps3 but paying 149 to fix my 599 ps3 is extremely unfair especially if its most likely the lense thats messed up! (and ive tried everything u can think of to fix it)

comments? suggestions?

winner-ps3

I understand you pain very well. I also have a launch 60GB PS3 and few months ago my Blu-ray drive stopped working. I followed up with Sony and got my replacement in less then a week.

I had to pay 190$ (Tax included) since I lost my warranty papers during my move to a new apartment.

I don't see any issues here, it does hurt that blu-ray drive gave up, but there is nothing we can do about it. If I didn't lose my warranty it would not had cost anything.

So all I can suggest to you is to relax. That's how any hardware company's work, it's business politics and how world operates.

No hardware is 100% perfect, things happen in life. ;)

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winner-ps3

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#28 winner-ps3
Member since 2007 • 2364 Posts

that sucks man, ur not at fault for sonys malfunctioning products, since the first psone theres always been issues with their consoles... i got the red ring of death for the 360 over a year later and they didnt have a problem taking it in and fixing it, a month later they send it back with a free 1 month xbox live membership... and as for nintendo well their product never really messes up... so dont listen to these hating sony fanboys and girls, just cuz they didnt dish out money for their consoles its easy for them to say for u to pay the 150 ... give them an arguement, it may work.djezhel619

thanx man ill try

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Xjner

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#29 Xjner
Member since 2008 • 409 Posts
Ok so someone has to spend time on the internet writing things about themselves and writing blogs to have a life? lol
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Xjner

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#30 Xjner
Member since 2008 • 409 Posts

You're trolling. I can tell. I checked your profile... your profile has nothing about you... no blogs what so ever... get a life.Dogswithguns

my post above goes to this quote ^

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TheSonOfUgly

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#31 TheSonOfUgly
Member since 2007 • 1483 Posts

start out kinda mad w/ them (even, no especially if theyre nice) then if they dont bug, raise your voice and talk to them like theyre stupid, Oh also make them give their name (say youll report them) and ask for the manager. if again nothing start yelling and say your gonna switch systems and help M$ or Nin destroy PS.

its a garunteed way to get them to do it for free

(that wasn't a joke, actually do this)

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Jacboy71

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#32 Jacboy71
Member since 2007 • 1421 Posts

You're trolling. I can tell. I checked your profile... your profile has nothing about you... no blogs what so ever... get a life.Dogswithguns

So having no blogs makes him a troll when he has over 1600 posts?

Are you serious?

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winner-ps3

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#33 winner-ps3
Member since 2007 • 2364 Posts

start out kinda mad w/ them (even, no especially if theyre nice) then if they dont bug, raise your voice and talk to them like theyre stupid, Oh also make them give their name (say youll report them) and ask for the manager. if again nothing start yelling and say your gonna switch systems and help M$ or Nin destroy PS.

its a garunteed way to get them to do it for free

(that wasn't a joke, actually do this)

TheSonOfUgly

really? ill consider this lol maybe something similar lol

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TheSonOfUgly

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#34 TheSonOfUgly
Member since 2007 • 1483 Posts
[QUOTE="TheSonOfUgly"]

start out kinda mad w/ them (even, no especially if theyre nice) then if they dont bug, raise your voice and talk to them like theyre stupid, Oh also make them give their name (say youll report them) and ask for the manager. if again nothing start yelling and say your gonna switch systems and help M$ or Nin destroy PS.

its a garunteed way to get them to do it for free

(that wasn't a joke, actually do this)

winner-ps3

really? ill consider this lol maybe something similar lol

Oh ya it really works, my dad does it for alot of stuff, got a new F150 for $12,000 :P(people are trying to screw you anyway)

Something you must do is ask for their name and manager.

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MrPuffa777

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#35 MrPuffa777
Member since 2005 • 200 Posts

You're trolling. I can tell. I checked your profile... your profile has nothing about you... no blogs what so ever... get a life.Dogswithguns

He's not trolling ive been in the same situation as TC for the last 2weeks or so....MGS4 did something to my ps3 and now it doesnt work. Fortunately for me, mine is still in warranty for another 2-3 weeks so i dont have to spend 150 to get it repaired.

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Liquid-Prince

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#36 Liquid-Prince
Member since 2007 • 2277 Posts

so i got my ps3 at launch and its amazing but recently it stopped being able to read MGS4, and eventually the rest of my games! so i called sony and they said we can fix it for a charge of 149 bucks. This is ridiculous! I support ps3 from the begining and pay 599+tax and now have to pay another 149 bc the bluray diode cant read my disks! So thats a total of 650 + 150= 800 bucks for my ps3 that barely a year and a half old! Not to mention if I waited i could get a 40gig for 400! Im not happy! What can i do?

PS im not a troll (look at my name) I love my ps3 but paying 149 to fix my 599 ps3 is extremely unfair especially if its most likely the lense thats messed up! (and ive tried everything u can think of to fix it)

comments? suggestions?

winner-ps3


You should've gotten a warranty from wherever you bought you system from. $149 isn't terrible, although I imagine it must still suck.
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Liquid-Prince

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#37 Liquid-Prince
Member since 2007 • 2277 Posts
[QUOTE="winner-ps3"][QUOTE="TheSonOfUgly"]

start out kinda mad w/ them (even, no especially if theyre nice) then if they dont bug, raise your voice and talk to them like theyre stupid, Oh also make them give their name (say youll report them) and ask for the manager. if again nothing start yelling and say your gonna switch systems and help M$ or Nin destroy PS.

its a garunteed way to get them to do it for free

(that wasn't a joke, actually do this)

TheSonOfUgly

really? ill consider this lol maybe something similar lol

Oh ya it really works, my dad does it for alot of stuff, got a new F150 for $12,000 :P(people are trying to screw you anyway)

Something you must do is ask for their name and manager.



That is the most immature an retarded thing to do. It would work in certain situations, but what makes you think Sony is gonna give a rats ass, about you switching? They have fulfilled their 1 year warranty. You can't expect them to guarentee the system forever.

Anyways, the calling your manager and all that stuff might work in some situations, but this situation it definitely wouldn't.
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meluvulongtime8

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#38 meluvulongtime8
Member since 2007 • 1428 Posts

MGS4 did something to my ps3 and now it doesnt work. Fortunately for me, mine is still in warranty for another 2-3 weeks so i dont have to spend 150 to get it repaired.

MrPuffa777

Microsoft did it out of rage because of having so many issues with 360's RROD and MGS4 being such a success. They placed nanomachines on the bluray disc of MGS4 that ruin blu-ray players. The best part is it only works when you finish the game.

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Symphonycometh

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#39 Symphonycometh
Member since 2006 • 9592 Posts
lol. Trolls don't have 1000+ post counts. :P But...You'll have to suck it up and pay for it. Sorry man.
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FunkyHeadHunter

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#40 FunkyHeadHunter
Member since 2007 • 1758 Posts

The OP just answered my question..lol..I just got RROD on my 2nd 360 and was really thinking about getting a PS3. I just dont know if I trust anyone out there to make a good console now days. Im a gamer through and through, but all this breaking down is just driving me away.

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LuckyLy

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#41 LuckyLy
Member since 2008 • 1987 Posts

The OP just answered my question..lol..I just got RROD on my 2nd 360 and was really thinking about getting a PS3. I just dont know if I trust anyone out there to make a good console now days. Im a gamer through and through, but all this breaking down is just driving me away.

FunkyHeadHunter

If you compare the 360 failure rate to the PS3 then you'll know that the PS3 is much much more reliable than the 360.