If it is. what is the solution? Buying new ps4 and buying new router can fix it?
Sending 5 million to Sony and requesting that they un-ban you
LOL :P
If it is. what is the solution? Buying new ps4 and buying new router can fix it?
Here is some useful info. https://www.playstation.com/en-nz/get-help/help-library/my-account/grief-reporting/banned-and-suspended-consoles-and-accounts/
Contact Sony Costumer Service and try to discuss the issue.
Here are the phone numbers, depending where you're located, select your country: https://www.playstation.com/country-selector/
Good luck ;)
Thanks for answering. I will phone them :)
second thing is : i looked "banned and suspended consoles and accounts " page and i saw only console ban/account bans, there is no information about ip bans so this means sony isnt ip banning?
Well, you IP is connected to your Internet Provider and you connect the PS4 to the same IP (NAT type etc). If you can connect other devices to your Internet and use them without issues (like your cell phone) then my guess is that Sony had put a lock on that IP which is registered to your PS4.
I would call Sony and figure out why you're banned and what can be done.
Sending 5 million to Sony and requesting that they un-ban you
LOL :P
I'm serious, what person asks if they can be IP banned and how to circumvent it?
Absolutely agree, that's why I found it funny :P
if you are not subscribed for a fixed ip on your isp, your ip address will change everytime you restart the modem, so it wouldn't make sense... if sony were to ban the mac address(es) or your cpu id of your ps4, then you wouldn't be able to sign in at all... i reckon sony only bans accounts...
@MondasM: Actually there's CGNAT, it's a problem that I'm facing right now with my ISP (NET Virtua/Brazil), when a ISP start to migrate to IPv6 normally they throw the IPv6 users under a same IPv4 address and SONY PSN being the network with fundamental flaws that it's actually only see IPv4 addresses. So essentially, if it's a large ISP doing it (like NET Virtua) and if they put put lots of users with infected PC with DDoS viruses and even lots of legit PSN users under the same IP, SONY will ban this IP automatically.
When being IP banned even the page account.sonyentertainmentnetwork.com will throw a Access Denied error.
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