First I go through 2 different 360's... **crosses fingers that my third one keeps chugging along** and now, the unthinkable has happened... My PS3 is D. E. A. D. I need some information from ANYONE who has had problems and needed to send theirs in. First, has anyone had my specific problem... It will turn on, fans start up, and you can hear the menu sounds, as well as the soundtracks that play over the demo thumbnails... but NO picture. I have it hooked up with HDMI, so I checked it, and it was fine. I actually went through the trouble of hooking it to two different TV's wtih HDMI, and even the standard cable it came with... all the same results. No picture at all. I don't play it very much, but this is the first problem I have had. Now then... Do you call Sony and get them to send a box like MS does... or is the process much different? How long does it usually take, and will I lose all my HD info since it's not detachable? Are ALL the shipping costs covered, like MS does... or do I have to pay to send it to them? ANY help would be greatly appreciated!!!! I'm looking for early help on here, as I guess I'll call them tomorrow for all the details, but I kinda wanted to know what I was in for. Thanks!
First try turning off your PS3 , then turn it on and hold the 'on' button untill PS3 beeps ...
This might fix your problem ... since your PS3 is acually working but your TV isn't recieving a picture which could be because your PS3 is sending out a HD signal through the standard cables and not your HDMi cable ( and the standard cables can't send the HD signal hence why your TV isn't recieving it) ...
If that fails to work then call up SONY and the process is simaliar to Microsoft's i believe ... i can't help on the shipping it to SONY side though since i have never had to do this ...
I've had one 360 fail (launch console) and my first PS3 failed as well. Luckily my PS3 was DOA so I just exchanged it at the store.
Sorry to hear about your bad luck.
DataDream
I got mine a few months ago at GameStop... so there is NO chance of a store return with those guys. Oh well, like I said, I dont' play it that much, so I shouldn't miss it too bad if it's quick enough. **crosses fingers**
First try turning off your PS3 , then turn it on and hold the 'on' button untill PS3 beeps ...
This might fix your problem ... since your PS3 is acually working but your TV isn't recieving a picture which could be because your PS3 is sending out a HD signal through the standard cables and not your HDMi cable ( and the standard cables can't send the HD signal hence why your TV isn't recieving it) ...
If that fails to work then call up SONY and the process is simaliar to Microsoft's i believe ... i can't help on the shipping it to SONY side though since i have never had to do this ... choasgod
Thanks for the help... I'm sure I've tried all of that. I did the following things, all in an attempt to get it to work: 1.) Cycled the power switch in back. 2.) Turned it on via controller and also via control panel. 3.) Unplugged ALL the cables at both ends and plugged them all back in. 4.) Tried HDMI as well as standard, but never had them hooked up at the same time. 5.) Tried all of this on two different TV's. ...I think that's it... However... I just thought of something... In my settins, I set it up for HDMI of course. So if my HDMI cable is bad (for some strange reason) then will I even get a picture from a standard cable? Meaning, would it "detect" that it was standard, so I could use it in a pinch. I guess what I'm trying to say is, about the only thing I didn't try was a new HDMI cable?
Also are the HDMI inputs on the TV's you're using HDCP compliant? If not you won't get any picture at 1080p.
Just a thought - I realizeyou may not be using 1080p though.
DataDream
My TV is 720p and 1080i only... and I have been using it on that TV since I got it a couple months ago, so I know everything works wtih that TV. I usually use it at 720p becuase 1.) I like progressive scan better, and 2.) 1080i makes some of the fonts too small. (off topic a bit, but thought I'd share)
don't know how you tried on the tellie, but sometimes my hdmi gets wack and i have to pull the power chord to the tv. unplug the hdmi cable and then put the power back in and after that insert the hdmi again to get picture. though i have a quite cheap and dull lcd-tv atm.
don't know how you tried on the tellie, but sometimes my hdmi gets wack and i have to pull the power chord to the tv. unplug the hdmi cable and then put the power back in and after that insert the hdmi again to get picture. though i have a quite cheap and dull lcd-tv atm.
hope you get it to work again.
SWE_Dude
Actually, that's one scenario I haven't tried... as I haven't unplugged the TV at all. I will go try that now, and thanks for sharing, as it appears I didn't think of everything!
have you tried the regular scart cable you get with the ps3? i know one don't want to use that, but it could be worth a shot to get into the system and check the settings?
I actually Googled my problem and I have a "temporary" solution. Here is what I had to do, in case anyone else finds this thread: 1.) Unplug the HDMI cable and Optical Audio cable 2.) Hook up the standard AV cable that came with the PS3 (and tune to the AV channel of course) 3.) HOLD the power button on the panel for about 5-10 seconds until you hear 2 beeps That gave me my picture back in 480i... so I know it's not "completely" fried. However... I disconnected and reconnected the HDMI and when I went to display settings I still get nothing when I select HDMI. I have a medium grade HDMI cable $67.00, but it's snaked through my drywall (TV is wall mounted) and NEVER gets touched... EVER. So what are the chances the HDMI cable just "went bad" after a couple months versus the HDMI connector (or applicable firmware) with the PS3 is screwed up?
[QUOTE="remaGloohcSdlO"]I'm never that lucky... the unplug TV then HDMI then back in didn't work either... but thanks anyway.sm66612
YOUR PS3 is NOT broken.
Put your PS3 in standby by flipping the switch on in the back of the PS3.
Press and Hold the power button in the PS3, NOT THE BUTTON IN THE CONTROLLER, until you hear a beep.
Make sure that you are using your preferred cable, HDMI, when you are doing this.
TIP: READ the F-N MANUAL!
Thanks... I think... but this only works for standard cable, as that will "reset" everything to standard video mode. While it did work to get my picture back, that never should have left, it still doesn't work with HDMI. I didn't see the part in the manual that said "In case your PS3 decides to suddenly STOP working via HDMI, try this".
I've had an Xbox 360 die on me once, and my PS3 was DOA.. the fans wouldn't kick in at all. I took it back to the store & got it replaced. Luckily both are working flawlessly now.
[QUOTE="remaGloohcSdlO"]First I go through 2 different 360's... **crosses fingers that my third one keeps chugging along** and now, the unthinkable has happened... My PS3 is D. E. A. D. I need some information from ANYONE who has had problems and needed to send theirs in. First, has anyone had my specific problem... It will turn on, fans start up, and you can hear the menu sounds, as well as the soundtracks that play over the demo thumbnails... but NO picture. I have it hooked up with HDMI, so I checked it, and it was fine. I actually went through the trouble of hooking it to two different TV's wtih HDMI, and even the standard cable it came with... all the same results. No picture at all. I don't play it very much, but this is the first problem I have had. Now then... Do you call Sony and get them to send a box like MS does... or is the process much different? How long does it usually take, and will I lose all my HD info since it's not detachable? Are ALL the shipping costs covered, like MS does... or do I have to pay to send it to them? ANY help would be greatly appreciated!!!! I'm looking for early help on here, as I guess I'll call them tomorrow for all the details, but I kinda wanted to know what I was in for. Thanks! Reset your settings. Turn off the PS3, then hold the power button for approx. 8 seconds. That sounds like a problem I had, which was a problem with the console settings not working with the TV. Edit: Looks like someone else already pointed out the obvious solution as well. Make sure you are not trying to go too high, i.e. 1080 if your TV only supports 720. Your HDMI cable could be bad as well. Call tech support, your PS3 is not broken, by these numbers it should never die. They will help you fix it if you cannot.
[QUOTE="choasgod"]First try turning off your PS3 , then turn it on and hold the 'on' button untill PS3 beeps ...
This might fix your problem ... since your PS3 is acually working but your TV isn't recieving a picture which could be because your PS3 is sending out a HD signal through the standard cables and not your HDMi cable ( and the standard cables can't send the HD signal hence why your TV isn't recieving it) ...
If that fails to work then call up SONY and the process is simaliar to Microsoft's i believe ... i can't help on the shipping it to SONY side though since i have never had to do this ... remaGloohcSdlO
Thanks for the help... I'm sure I've tried all of that. I did the following things, all in an attempt to get it to work: 1.) Cycled the power switch in back. 2.) Turned it on via controller and also via control panel. 3.) Unplugged ALL the cables at both ends and plugged them all back in. 4.) Tried HDMI as well as standard, but never had them hooked up at the same time. 5.) Tried all of this on two different TV's. ...I think that's it... However... I just thought of something... In my settins, I set it up for HDMI of course. So if my HDMI cable is bad (for some strange reason) then will I even get a picture from a standard cable? Meaning, would it "detect" that it was standard, so I could use it in a pinch. I guess what I'm trying to say is, about the only thing I didn't try was a new HDMI cable? Did you try calling playstation support number for this problem? If all you've got is a lack of picture problem, then you can call them and they will help you with it. I know i had some problems with hdmi and picture, i called the support line and they were able to help. Give it a try because i really don't think it's dead if that's it's only problem. If you do have to send it in, i hear that they just send someone to your house to pick it up and they give you a new ps3 on the spot or something like that, but try the support line.
i had thwe same prob 1 time, what i did was put my old red white yellow cables back in the ps3 and then turn it on, and see if you get a picture , if not, turn the system on by holding the button in till it beeps again to do a reset turn on, if you get picture then, then plug in hdmi also and change settings to hdmi. cuzz if your getting sound and stuff then your ps3 is still working.
I found that if the HDMI is not fully seated in the socket on the console or the TV it can cause all kinds of strange problems (even when the TV is mounted to the wall the connection can get lose by something shifting ever so slightly with the mounting or anything else). Also I am always changing my cables around from component to HDMI depending on what I want to use at the time. I have found that by holding the power button down with the correct cable connected and functunal it will auto detect the correct connection automaticly every time. Also if you want to check your cable if you can get the composite cable to give you a picture you can go into settings and select all the inputs that are selectable in the menu and then try to change the settings to the HDMI output option and follow the directions from there because it will at that time test the connection. I had a problem with sound via the HDMI and found that one end of the cable was just lose enough to not allow it to see the sound connection over the HDMI. Once the cable was firmly inserted into the connection the sound worked fine from then on.
First I go through 2 different 360's... **crosses fingers that my third one keeps chugging along** and now, the unthinkable has happened... My PS3 is D. E. A. D. I need some information from ANYONE who has had problems and needed to send theirs in. First, has anyone had my specific problem... It will turn on, fans start up, and you can hear the menu sounds, as well as the soundtracks that play over the demo thumbnails... but NO picture. I have it hooked up with HDMI, so I checked it, and it was fine. I actually went through the trouble of hooking it to two different TV's wtih HDMI, and even the standard cable it came with... all the same results. No picture at all. I don't play it very much, but this is the first problem I have had. Now then... Do you call Sony and get them to send a box like MS does... or is the process much different? How long does it usually take, and will I lose all my HD info since it's not detachable? Are ALL the shipping costs covered, like MS does... or do I have to pay to send it to them? ANY help would be greatly appreciated!!!! I'm looking for early help on here, as I guess I'll call them tomorrow for all the details, but I kinda wanted to know what I was in for. Thanks!remaGloohcSdlO
I literaly brought A PS3 yesterday and I'm sending it in for repairs.(It won't eject the PS2 disc I inserted in it.) I functions normally but it won't eject, (even though I held down the ejectbotton ) So the tech I talked to placed a replacement order on it just Like the 360'.so next week I should be PS3ing.
[QUOTE="remaGloohcSdlO"]First I go through 2 different 360's... **crosses fingers that my third one keeps chugging along** and now, the unthinkable has happened... My PS3 is D. E. A. D. I need some information from ANYONE who has had problems and needed to send theirs in. First, has anyone had my specific problem... It will turn on, fans start up, and you can hear the menu sounds, as well as the soundtracks that play over the demo thumbnails... but NO picture. I have it hooked up with HDMI, so I checked it, and it was fine. I actually went through the trouble of hooking it to two different TV's wtih HDMI, and even the standard cable it came with... all the same results. No picture at all. I don't play it very much, but this is the first problem I have had. Now then... Do you call Sony and get them to send a box like MS does... or is the process much different? How long does it usually take, and will I lose all my HD info since it's not detachable? Are ALL the shipping costs covered, like MS does... or do I have to pay to send it to them? ANY help would be greatly appreciated!!!! I'm looking for early help on here, as I guess I'll call them tomorrow for all the details, but I kinda wanted to know what I was in for. Thanks!thekey
I literaly brought A PS3 yesterday and I'm sending it in for repairs.(It won't eject the PS2 disc I inserted in it.) I functions normally but it won't eject, (even though I held down the ejectbotton ) So the tech I talked to placed a replacement order on it just Like the 360'.so next week I should be PS3ing.
Also in a short time after you get your replacement you will most likely get your disc in the mail after they get it out of the disc drive at the Sony repair center (because they have time to spend in detail when a broken unitcomes in).
Sounds like something about your setting wasnt set up right....... have you tried to set it back to default settings? maybe that's all it is. set to default and start all over just like you first bought your PS3. see if it works?
Plug in the composite cables that come with it (yellow, red/white), set your TV to that input, then turn on your PS3 by holding the power button for a long time. It should beep and reset to basic output. If the video output somehow isn't set to what your TV supports or a different connection then you have to reset it.
It really must be something wrong with your setup because just losing video output doesn't seem possible.
Sounds like something about your setting wasnt set up right....... have you tried to set it back to default settings? maybe that's all it is. set to default and start all over just like you first bought your PS3. see if it works?Dogswithguns
Nope I'm just going to send it back, and get a new replacement. But I'll keep that in mind when I get my new one.
Plug in the composite cables that come with it (yellow, red/white), set your TV to that input, then turn on your PS3 by holding the power button for a long time. It should beep and reset to basic output. If the video output somehow isn't set to what your TV supports or a different connection then you have to reset it.
It really must be something wrong with your setup because just losing video output doesn't seem possible.
Lazy_Boy88
I tried every technique already, but I'm going to send it in. Plus sony tech support has determined that I have a defective PS3.
do you have any rodents where you live? im just wondering if anything could have gotten into your wall and chewed on the cord. i know its dumb but its just an idea
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