Moving from old PS3 to new PS3 problem (PSN login issue)

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vampyren

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#1 vampyren
Member since 2005 • 135 Posts

Hi,

I been googling and searching in the forum but dont seem to find any answer for my problem so you guys are my last hope.

Yesterday i bought a new PS3 slim to replace my old PS3 (fat version). I made a backup from old PS3 to HDD and made a restore on the new PS3. I also deactivated my old PS3 and logged out from PSN.
On the new PSN i made a restore from the HDD and tried to login in to PSN using my existing account of course.

Now the problem is i always get the "The sign-in ID (e-mail address) or password is incorrect."
I check my account with old PS3 and it works but with the new one it refuses. I even tried to reset password (which i know is correct since i can log in using old PS3 but it didnt work, complain about my birth date).

Both system are using 3.66 firmware.So do you guys have any idea what i can or should do?

BR /Reza

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masterds64

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#2 masterds64
Member since 2005 • 3653 Posts
Have you tried asking on the official sony ps3 forums? And...you mentioned you done it again on the old ps3, I hope you deactivated it each time :/
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Aztum

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#3 Aztum
Member since 2011 • 25 Posts
You need to change your password. I read it on their site in the help forums.
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vampyren

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#4 vampyren
Member since 2005 • 135 Posts
Waoo the solution was to simple that i missed it :) Actually it is very strange that it works like this but i got it working. What i did "wrong" was this. On my old PS3 i had made a user called "SHADOW", on my new PS3 i create a user "Shadow" It seems the account is connected to the exact username and its case sensitive. I tried the whole day reading forums and testing and just noticed myself the username was different and thought what the hell it dont hurt to test even crazy ideas and what do you know :) Thanks anyway for the help.