my dualshock keeps losing connection :(

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Havoc19

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#1 Havoc19
Member since 2006 • 210 Posts

my DS3 is brand new, keeps cutting off during gaming or while on menu screen. i turned the bluetooth off my phone to make sure nothing was interfeerring with the controllerconnection but it doesnt seem to be working, any ideas?

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JasonDarksavior

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#2 JasonDarksavior
Member since 2008 • 9323 Posts

If it really is brand new and an official SONY product it should have no problems. Just keep checking your settings and follow the instructions again.

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WorldOfHurt

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#3 WorldOfHurt
Member since 2006 • 5397 Posts
Try playing for a while plugged in to the USB. I found mine was cutting out irregularly and thought it was the battery so I plugged it in while I played for 1/2 hour. Once the battery was full again, I unplugged it and it's worked fine since.
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FluxZero

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#4 FluxZero
Member since 2004 • 286 Posts

my DS3 is brand new, keeps cutting off during gaming or while on menu screen. i turned the bluetooth off my phone to make sure nothing was interfeerring with the controllerconnection but it doesnt seem to be working, any ideas?

Havoc19

Try resetting the controller my pressing the small button on the back of the controller with a pin or a paperclip. Then try to connect the controller. Also ensure that the is sufficent batter remaining.

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RoOodriGowW

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#5 RoOodriGowW
Member since 2008 • 3309 Posts

I was having the same problem , but it happened while I hadn't downloaded the latest update (2.76 I think) , after the the download I had no problems.Now if it isn't your case , I really don't know :?