NEED HELP - PS3 online Games not playing

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inderveers2001

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#1 inderveers2001
Member since 2016 • 7 Posts

Hi All Gamespot users

Need a help - I got a PS3 super slim 12 GB and installed a HDD (500 GB - WD blue) now in the system settings it shows 460 GB and I am able to even do game saves for my games played via direct Disc; however I tried to take on Playstation Plus membership on 14 days trial via store and I am even getting all the options stating that i am a playstation plus customer i.e. I see the plus symbol on my login name etc. But when I goto any of the games to download - It takes ages for the game to download which i can understand as i am in India on slow networks and these are like 6GB+ games but then while i have selected the "download at background option" I leave the system on and it keeps showing under downloading section that the game is downloading and once it is downloaded (which happens when I am not around) then it shows up under games section of XMB - here is when my problem starts as I always get an error that install has failed when i try to click on this game - I tried to download the games 3 times now (different games also) and this includes GRID (which is free download for plus customers) but it only shows as a 1 KB file under games and prompts the installation error when I try to play.

Any advise that will enable me to play these online downloaded games or see if the download actually was successful or was interrupted and stopped while i was away leaving the game download to happen at the backend.

Would appreciate any support here from anyone.

Regards

Inderveer

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raugutcon

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#2 raugutcon
Member since 2014 • 5576 Posts

Contact PS customer service.

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British02081979

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#3  Edited By British02081979
Member since 2015 • 57 Posts

I think the console takes some GBs for software for Sony's fimware for their consoles.The rest of the GBs are all yours