PS3 having issues

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slateman_basic

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#1 slateman_basic
Member since 2002 • 4142 Posts

Came home from a business trip a few weeks ago and my wife left me note saying that the PS3 no longer plays BluRays. I call, ask what's up, and she explains she put in a movie and it wouldn't read. She could hear it spinning but it wouldn't show up in the menu.

Games work, DVDs work, internet connection is strong. Just no BluRay discs.

Well I tried the other day and I got a BR movie playing. Then I tried to put in a game and it won't load. I can hear the disc spinning, but no icon comes up in the game menu. I could swear I hear it making that sound it makes right after the disc goes in.

Any ideas? Where do you take a PS3 to get fixed now days?

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MonkeySpot

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#2 MonkeySpot
Member since 2010 • 6070 Posts

Support, and Repair:

https://eservice.sony.com/webrma/web/index.do

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Razor5188

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#3 Razor5188
Member since 2012 • 25 Posts
The eye might be dirty. I've had to take mine apart to clean the eye, because it was doing the same thing. Youtube can show you how to take it apart and put it back together. Use alcohol never water to clean the eye itself. Water will leave spots you cant see . It would be like you never cleaned it. Also use a q-tip, but pull the cotton on the end up a little so its not to hard on the eye. It's worked for me on a couple occasions.
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jimm895

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#4 jimm895
Member since 2007 • 7703 Posts
You could try cleaning the lens on the disc reader first. Or even look into getting a good lens cleaner disc. If this doesn't work then it might be a sign of the disc reader eye getting ready to die.
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Niner0

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#5 Niner0
Member since 2005 • 1630 Posts

Well that's strange, seeing as the games are on Blu-ray discs as well o.O