There are so many factors involved here it's not something you can blame Sony for IMO. Going wireless is slower than wired. I have tested this myself and my speeds are alot faster when my PS3 is wired (going through a router).
First you need to check your NAT type listed on your PS3 under network status (don't really remember exactly what it's labled). Google PS3 NAT type if you want more info.
Second, you need to see how old is your modem, router. This is alot more important than you may realize. Example, Upgraded my Internet service to a 10MB downstream and when I ran a speed test it was registering 5MB due to the fact the modem had a limit of 5MB and no one from my ISP was going to tell me this right off until I called to find out why I wasn't getting 10MB.
Third, buy your own modem don't rent one from your ISP.
Now, I worked for a cable internet provider for some time and will tell you straight up they will overload nodes. Think of it as 1 line (going to use simple numbers to make a point) with a 100MB limit going into a box which seperates the feed to different houses on that node. So, you can have 10 homes feed off that node right? Well lets say there are 1 or 2 more homes wanting internet they are not going to come out and put in a new node, instead they will overload the original node with the reasoning no one will notice because the odds of everyone maxing out their bandwidth at the same time choking the 2 extra homes is unlikely. However you will notice a fluctuation in speeds during different times of the day.
Also download spybot search and destroy for your PC, make sure you check your windows update settings and make sure its set to just notify you of updates and not automatically download updates.
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