someone please please help me

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billyneal

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#1 billyneal
Member since 2010 • 123 Posts
i bought a ps3 from gamestop online and when i got it i turned it on and started making loud clicking noise but still worked it got hot in like 10 min and said system is hot turning off i waited like an hour and it did it again i put it vertically in a well ventilated spot and its still doing it have any ideas
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Ospov

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#2 Ospov
Member since 2007 • 3708 Posts

Did you buy it used?

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billyneal

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#3 billyneal
Member since 2010 • 123 Posts
yeah but it was guaranteed to work can you help and dont say return it
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Ospov

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#4 Ospov
Member since 2007 • 3708 Posts

Well if I'm not allowed to say "return it" then I can't help you ;)

Seriously though, if it's not working just take it in (with the receipt) and tell them it doesn't work right and they'll exchange it for you. If they're hesitant just get in a bad mood and tell them they have to. Point at the receipt a lot too. That'll usually work.

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MethodManFTW

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#5 MethodManFTW
Member since 2009 • 26516 Posts
take it back to gamestop
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billyneal

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#6 billyneal
Member since 2010 • 123 Posts
thats the thing i cant every gamestop around me is sold out of them for lika 2 months so i cant one back because people reserved them i just need a solution to this problem without taking it back
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Ospov

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#7 Ospov
Member since 2007 • 3708 Posts

take it back to gamestopMethodManFTW

Hey don't say that! He'll get mad at you!! :o

thats the thing i cant every gamestop around me is sold out of them for lika 2 months so i cant one back because people reserved them i just need a solution to this problem without taking it backbillyneal

Well there is no fix that I know of other than taking it apart and manually fixing whatever is wrong with it, but nobody here could probably tell you what is making the clicking sound over the internet. If you wait too long the warranty will run out and you won't be able to return it at all (unless you bought the year-long warranty from them too). Then you'll be stuck with a broken PS3 all because you didn't take it back to a store.

Just take it back, say it doesn't work, and see what happens. They might be able to give you in-store credit for it or something.

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billyneal

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#8 billyneal
Member since 2010 • 123 Posts
it is that the fan is not working because ill buy an intercooler
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RavenLoud

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#9 RavenLoud
Member since 2009 • 2874 Posts
it is that the fan is not working because ill buy an intercoolerbillyneal
That's probably the case. If you would take it apart it would null the warranty though. Your best bet is to take it back to GS, like everyone else said, that is unless you want to spend a hundred getting it fixed from Sony.
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Duxsox56

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#10 Duxsox56
Member since 2009 • 1186 Posts

Take the darn thing back and don't buy used systems. If you are willing to buy an inner-cooler shouldn't you be able to just fork out a few extra bucks for a new system instead? It's not like Gamestop gives good deals for used systems.

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SomeGuyInLA

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#11 SomeGuyInLA
Member since 2009 • 522 Posts

You should just take it back and wait for gamestop or another store to get some more.

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DirkXXVI

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#12 DirkXXVI
Member since 2008 • 498 Posts

thats the thing i cant every gamestop around me is sold out of them for lika 2 months so i cant one back because people reserved them i just need a solution to this problem without taking it backbillyneal

Wait what? I find it hard to believe that there isn't a Gamestop around that can't switch out a PS3. I mean it's not like the PS3 just came out. Anyway could you elaborate more on this for me because honestly it doesn't make sense.

Also for the record I think that you should take it back regardless. Being without a PS3 for two months is much better then being with one until you can save up again for another one.

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billyneal

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#13 billyneal
Member since 2010 • 123 Posts
alright if your going to say take it back your not helping so stop will an extra inter cooler you can buy help
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SomeGuyInLA

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#14 SomeGuyInLA
Member since 2009 • 522 Posts

alright if your going to say take it back your not helping so stop will an extra inter cooler you can buy helpbillyneal

No an intercooler will not fix your problems. Intercoolers actually causes your system to produce more heat.

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billyneal

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#15 billyneal
Member since 2010 • 123 Posts
so whats a better way to keep the system really cool
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MethodManFTW

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#16 MethodManFTW
Member since 2009 • 26516 Posts
put it in a freezer. really dude it sounds like your console has serious problems that are going to lead to total system failure, TAKE THE CONSOLE BACK.
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billyneal

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#17 billyneal
Member since 2010 • 123 Posts
how do i do that step by step-
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SomeGuyInLA

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#18 SomeGuyInLA
Member since 2009 • 522 Posts

so whats a better way to keep the system really cool billyneal

Put it on ice lol jk, but seriously if your system is over heating in the first 10 minutes of play the only thing you can do is either take it apart and repair it yourself (probably not a good idea), send it to sony, or the other thing (take it back, get your money and patiently wait for somewhere else to get them in stock).

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redhot_sauce

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#19 redhot_sauce
Member since 2009 • 170 Posts

if the machine is not working properly u have to return it, if u want to have a properly working ps3. an intercooler will not work.

if it is the fan, and u take it apart and install another fan....u void your warranty, and i dont think gamespot will accept a return if it was opened.

wouldnt it suck, if u opened the machine, and replaced the fan....and still get the same problem? it might not be the fan, it could be anything

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billyneal

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#20 billyneal
Member since 2010 • 123 Posts
so i can just go to any gamestop and return it even if i got it online and they will take it back and give me the full amount i paid
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billyneal

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#21 billyneal
Member since 2010 • 123 Posts
please help
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redhot_sauce

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#22 redhot_sauce
Member since 2009 • 170 Posts

people are trying to help you

you do not want to take there advice. there is no magical solution

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billyneal

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#23 billyneal
Member since 2010 • 123 Posts
so i can just go to any gamestop and return it even if i got it online and they will take it back and give me the full amount i paid
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MethodManFTW

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#24 MethodManFTW
Member since 2009 • 26516 Posts
call your local gamestop in the morning and tell them you bought a used ps3 on their website and it overheats every ten minutes or so. they will tell you what to do next.
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billyneal

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#25 billyneal
Member since 2010 • 123 Posts
alright thanks sorry ive been rude but this is like my baby
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Ospov

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#26 Ospov
Member since 2007 • 3708 Posts

Most people would take their baby back to the hospital if it was broken :P

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billyneal

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#27 billyneal
Member since 2010 • 123 Posts
is it easy to take apart and fix fan people told me is def my fan not working so the system gets hot
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SomeGuyInLA

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#28 SomeGuyInLA
Member since 2009 • 522 Posts

is it easy to take apart and fix fan people told me is def my fan not working so the system gets hotbillyneal

If you don't know what you're doing then no its not easy to fix the and there's a good chance you'll screw something up. The best thing to do is to return it and wait till some store has new ones in stock.

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DirkXXVI

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#29 DirkXXVI
Member since 2008 • 498 Posts

[QUOTE="billyneal"]is it easy to take apart and fix fan people told me is def my fan not working so the system gets hotSomeGuyInLA

If you don't know what you're doing then no its not easy to fix the and there's a good chance you'll screw something up. The best thing to do is to return it and wait till some store has new ones in stock.

Yeah not only do you end up breaking your system if you screw up but then you can't take it back so in the end you have nothing. Be rational about this. You obviously don't have money lying around to buy a new PS3 to begin with so taking such a risk ends up being pretty wreckless. And I mean it's not bad to own a used PS3. I own a used PS3 and it's worked perfectly fine for me, save the leap year scare. Just real important to make sure you don't have any problems like the one you're experiencing, especially right from the get go.

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billyneal

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#30 billyneal
Member since 2010 • 123 Posts
i know to return it but i put fan behind it and it still did not work
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Pvt_r3d

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#31 Pvt_r3d
Member since 2006 • 7901 Posts
Why didn't you just go back to that gamestop then? Did you want to hear our suggestions first?
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SomeGuyInLA

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#32 SomeGuyInLA
Member since 2009 • 522 Posts

Did you buy this ps3 yourself or did someone else buy it for you? Because I know if I spent my money on a broken ps3 I wouldn't hesitate to return it.

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psx_warrior

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#33 psx_warrior
Member since 2006 • 1757 Posts

JUST TAKE THE FREAKING THING BACK TO YOUR LOCAL GAMESTOP WITH THE RECEIPT!!!:evil:

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taplok

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#34 taplok
Member since 2005 • 4473 Posts

Send it back ASAP...

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Gue1

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#35 Gue1
Member since 2004 • 12171 Posts

Most of the time when people sell their consoles it's because they are broken...

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ekultus

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#36 ekultus
Member since 2010 • 1013 Posts

take it back to GS asap lil dude. you will be bumped to the front of the line as you already bought your ps3 and it was broke, their not gonna make you go to the back of the line again, trust me. and if they give u crap just get mad, demand to talk with the manager, ask for the coorporate office number, that will get the loly peons working for ya.

also how much does GS sell used ps3's for like 250$, dont ever buy used unless its a car or a hooker. always buy electronics brand new. i mean yea u saved 50$ or so but now u got a busted machine and a huge headache, save the stress for when u get married, 50$ is nothing

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billyneal

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#37 billyneal
Member since 2010 • 123 Posts
i called my local gamestop and they said i cant bring it to them to exchange because they dont have any in stock and if they get one its reserved for someone else i tried multiple gamestops so can someone tell me the number that i need to call and yell at the person who will help me lol :D
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billyneal

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#38 billyneal
Member since 2010 • 123 Posts
number please
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Duxsox56

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#39 Duxsox56
Member since 2009 • 1186 Posts

Just return it to gamestop and GET YOUR MONEY BACK. Don't even bother swapping it out for another used PS3.

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billyneal

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#40 billyneal
Member since 2010 • 123 Posts
no way. im going to listen to other people
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Ospov

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#41 Ospov
Member since 2007 • 3708 Posts

Have you decided to take it back yet?

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ManUtd4life096

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#42 ManUtd4life096
Member since 2009 • 378 Posts

First of all, use proper grammar when you speak. It helps a lot.

Here are your solutions:

1. Return it for money and buy a new PS3

2. Wait the two months and switch it with another PS3

3. Try to fix it yourself and fail miserably

4. Send it to Sony to fix it for a $100

5. Do nothing

6. Sell it on EBAY. You'll get your money back, and your misery will be thrown onto the person who bought it from you. MUAHAHAAH

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psx_warrior

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#43 psx_warrior
Member since 2006 • 1757 Posts

Call (800) 883-8895. That is the customer service number for gamestop.com. Ask them what you can do.

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iamshivy

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#44 iamshivy
Member since 2007 • 3565 Posts

go to gamespotanyways and say you'll wait till the slims come in, just so they have it on record that you ps3 is ****ed up, so it doesnt look like you walk in right when they get the new slims and your like my used ps3 doesnt work give me that new one lol

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Itake

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#45 Itake
Member since 2009 • 195 Posts

take it back where you bought it

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billyneal

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#46 billyneal
Member since 2010 • 123 Posts
so i packaged it and gamestop sent me a paper to print outr and put on the outside of box and i drop it off at ups facility and they send me a new one
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DirkXXVI

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#47 DirkXXVI
Member since 2008 • 498 Posts

so i packaged it and gamestop sent me a paper to print outr and put on the outside of box and i drop it off at ups facility and they send me a new onebillyneal

Life is good. Now when they send you your next PS3 send it back and tell them that this is unacceptable. Now they'll send you a PS3 with a game :twisted:

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billyneal

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#48 billyneal
Member since 2010 • 123 Posts
they do what kind of game
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DirkXXVI

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#49 DirkXXVI
Member since 2008 • 498 Posts

they do what kind of gamebillyneal

Oh no no, that was a joke. I was kidding.

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Eazy1891

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#50 Eazy1891
Member since 2009 • 3089 Posts
why would you buy a used ps3 from gamestop? just take it back along with your gamnes and wait like everyone else is for right now