SONY is abusing ME!!!

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GCmaniac

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#1 GCmaniac
Member since 2006 • 52 Posts

My Ps3 broke....ok fine nobodys fault.... I call for service and it takes 2 weeks for the ups package to come so i can send my ps3 to come.... I send it ...3 weeks pass by and i get it back. They told me i was getting an "exchanged" ps3 but IT TURNS OUT IT WAS THE SAME BROKEN ONE!!!! Now i have to send all over again !!!! Im so PISSD!!!

Also the problem with my ps3 no one else has. Its an 80 GB and everything seems normal when u turn it on and stuff. when a disc is put in its fine the game goes to the loading screen and when I press start it eithr freezes or blacks out. Rock Band needs an update so when I try that it blacks out... All Dvd's and Blurays just black out. The only game that actualy passd the loading screen was Madden but it didnt last very long because when I went to start a game ...guess what...it froze and never loaded again...

Has this Problem happend to any1 bsides me? Does Sony abuse and lie to you guys to? And do u know anyone out there that has the same type of problem my ps3 has?

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emitsu97

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#2 emitsu97
Member since 2003 • 10720 Posts

My Ps3 broke....ok fine nobodys fault.... I call for service and it takes 2 weeks for the ups package to come so i can send my ps3 to come.... I send it ...3 weeks pass by and i get it back. They told me i was getting an "exchanged" ps3 but IT TURNS OUT IT WAS THE SAME BROKEN ONE!!!! Now i have to send all over again !!!! Im so PISSD!!!

Also the problem with my ps3 no one else has. Its an 80 GB and everything seems normal when u turn it on and stuff. when a disc is put in its fine the game goes to the loading screen and when I press start it eithr freezes or blacks out. Rock Band needs an update so when I try that it blacks out... All Dvd's and Blurays just black out. The only game that actualy passd the loading screen was Madden but it didnt last very long because when I went to start a game ...guess what...it froze and never loaded again...

Has this Problem happend to any1 bsides me? Does Sony abuse and lie to you guys to? And do u know anyone out there that has the same type of problem my ps3 has?

GCmaniac

Have you contacted the service department to let them know or did you come straight here to complain? Nobody here can help you resolve the issue.

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pirategunner

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#3 pirategunner
Member since 2007 • 819 Posts
Hey man, you gotta break some eggs to make an omlet!
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#4 pirategunner
Member since 2007 • 819 Posts
[QUOTE="GCmaniac"]

My Ps3 broke....ok fine nobodys fault.... I call for service and it takes 2 weeks for the ups package to come so i can send my ps3 to come.... I send it ...3 weeks pass by and i get it back. They told me i was getting an "exchanged" ps3 but IT TURNS OUT IT WAS THE SAME BROKEN ONE!!!! Now i have to send all over again !!!! Im so PISSD!!!

Also the problem with my ps3 no one else has. Its an 80 GB and everything seems normal when u turn it on and stuff. when a disc is put in its fine the game goes to the loading screen and when I press start it eithr freezes or blacks out. Rock Band needs an update so when I try that it blacks out... All Dvd's and Blurays just black out. The only game that actualy passd the loading screen was Madden but it didnt last very long because when I went to start a game ...guess what...it froze and never loaded again...

Has this Problem happend to any1 bsides me? Does Sony abuse and lie to you guys to? And do u know anyone out there that has the same type of problem my ps3 has?

emitsu97

Have you contacted the service department to let them know or did you come straight here to complain? Nobody here can help you resolve the issue.

I think this dude Is just trying to get a rize out of us, he's on a TROLLING Trip!!
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#5 GCmaniac
Member since 2006 • 52 Posts
[

Have you contacted the service department to let them know or did you come straight here to complain? Nobody here can help you resolve the issue.

I already contacted them and they told me that we would go through the same retarded process... in wich they are probably going to send me my same ps3 still broken again

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#6 GCmaniac
Member since 2006 • 52 Posts
[QUOTE="emitsu97"][QUOTE="GCmaniac"]

My Ps3 broke....ok fine nobodys fault.... I call for service and it takes 2 weeks for the ups package to come so i can send my ps3 to come.... I send it ...3 weeks pass by and i get it back. They told me i was getting an "exchanged" ps3 but IT TURNS OUT IT WAS THE SAME BROKEN ONE!!!! Now i have to send all over again !!!! Im so PISSD!!!

Also the problem with my ps3 no one else has. Its an 80 GB and everything seems normal when u turn it on and stuff. when a disc is put in its fine the game goes to the loading screen and when I press start it eithr freezes or blacks out. Rock Band needs an update so when I try that it blacks out... All Dvd's and Blurays just black out. The only game that actualy passd the loading screen was Madden but it didnt last very long because when I went to start a game ...guess what...it froze and never loaded again...

Has this Problem happend to any1 bsides me? Does Sony abuse and lie to you guys to? And do u know anyone out there that has the same type of problem my ps3 has?

pirategunner

Have you contacted the service department to let them know or did you come straight here to complain? Nobody here can help you resolve the issue.

I think this dude Is just trying to get a rize out of us, he's on a TROLLING Trip!!

I admit part of the post was to let out some steam... but i did ask a question didnt I? i was asking if anyone had similar ps3 problems

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GARRYTH

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#7 GARRYTH
Member since 2005 • 6870 Posts

My Ps3 broke....ok fine nobodys fault.... I call for service and it takes 2 weeks for the ups package to come so i can send my ps3 to come.... I send it ...3 weeks pass by and i get it back. They told me i was getting an "exchanged" ps3 but IT TURNS OUT IT WAS THE SAME BROKEN ONE!!!! Now i have to send all over again !!!! Im so PISSD!!!

Also the problem with my ps3 no one else has. Its an 80 GB and everything seems normal when u turn it on and stuff. when a disc is put in its fine the game goes to the loading screen and when I press start it eithr freezes or blacks out. Rock Band needs an update so when I try that it blacks out... All Dvd's and Blurays just black out. The only game that actualy passd the loading screen was Madden but it didnt last very long because when I went to start a game ...guess what...it froze and never loaded again...

Has this Problem happend to any1 bsides me? Does Sony abuse and lie to you guys to? And do u know anyone out there that has the same type of problem my ps3 has?

GCmaniac

i love how you guys blame sony as a whole instead of the guy making the mistake and sending you the same ps 3.

you guys act like it goes to every person at sony before it is sent back to you. it is the person fault that is supposed to be in charge of the defective consoles. blame him not sony.

that like blaming the person that owns mac donalds because of the 15 year old in drive thru giving you the wrong hamburger. when i put it that way does it sound stupid.

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mutill

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#8 mutill
Member since 2005 • 458 Posts
You gotta sound mad at them bro... you can't just sit down and wait 5 weeks u know.
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emitsu97

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#9 emitsu97
Member since 2003 • 10720 Posts

I already contacted them and they told me that we would go through the same retarded process... in wich they are probably going to send me my same ps3 still broken againGCmaniac

What justifies that assumption?

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#10 emitsu97
Member since 2003 • 10720 Posts

I think this dude Is just trying to get a rize out of us, he's on a TROLLING Trip!!pirategunner

There's quite a few out today.

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#11 GCmaniac
Member since 2006 • 52 Posts
[QUOTE="GCmaniac"]

My Ps3 broke....ok fine nobodys fault.... I call for service and it takes 2 weeks for the ups package to come so i can send my ps3 to come.... I send it ...3 weeks pass by and i get it back. They told me i was getting an "exchanged" ps3 but IT TURNS OUT IT WAS THE SAME BROKEN ONE!!!! Now i have to send all over again !!!! Im so PISSD!!!

Also the problem with my ps3 no one else has. Its an 80 GB and everything seems normal when u turn it on and stuff. when a disc is put in its fine the game goes to the loading screen and when I press start it eithr freezes or blacks out. Rock Band needs an update so when I try that it blacks out... All Dvd's and Blurays just black out. The only game that actualy passd the loading screen was Madden but it didnt last very long because when I went to start a game ...guess what...it froze and never loaded again...

Has this Problem happend to any1 bsides me? Does Sony abuse and lie to you guys to? And do u know anyone out there that has the same type of problem my ps3 has?

GARRYTH

i love how you guys blame sony as a whole instead of the guy making the mistake and sending you the same ps 3.

you guys act like it goes to every person at sony before it is sent back to you. it is the person fault that is supposed to be in charge of the defective consoles. blame him not sony.

that like blaming the person that owns mac donalds because of the 15 year old in drive thru giving you the wrong hamburger. when i put it that way does it sound stupid.

Believe me if you were in my position u would think otherwise

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mutill

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#12 mutill
Member since 2005 • 458 Posts
[QUOTE="GCmaniac"]

My Ps3 broke....ok fine nobodys fault.... I call for service and it takes 2 weeks for the ups package to come so i can send my ps3 to come.... I send it ...3 weeks pass by and i get it back. They told me i was getting an "exchanged" ps3 but IT TURNS OUT IT WAS THE SAME BROKEN ONE!!!! Now i have to send all over again !!!! Im so PISSD!!!

Also the problem with my ps3 no one else has. Its an 80 GB and everything seems normal when u turn it on and stuff. when a disc is put in its fine the game goes to the loading screen and when I press start it eithr freezes or blacks out. Rock Band needs an update so when I try that it blacks out... All Dvd's and Blurays just black out. The only game that actualy passd the loading screen was Madden but it didnt last very long because when I went to start a game ...guess what...it froze and never loaded again...

Has this Problem happend to any1 bsides me? Does Sony abuse and lie to you guys to? And do u know anyone out there that has the same type of problem my ps3 has?

GARRYTH

i love how you guys blame sony as a whole instead of the guy making the mistake and sending you the same ps 3.

you guys act like it goes to every person at sony before it is sent back to you. it is the person fault that is supposed to be in charge of the defective consoles. blame him not sony.

that like blaming the person that owns mac donalds because of the 15 year old in drive thru giving you the wrong hamburger. when i put it that way does it sound stupid.

Sony is still legally responsible for their personnel and their flaws

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GCmaniac

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#13 GCmaniac
Member since 2006 • 52 Posts

[QUOTE="GCmaniac"]I already contacted them and they told me that we would go through the same retarded process... in wich they are probably going to send me my same ps3 still broken againemitsu97

What justifies that assumption?

Idk im just mad....can u blame me?

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emitsu97

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#14 emitsu97
Member since 2003 • 10720 Posts

Believe me if you were in my position u would think otherwiseGCmaniac

I spent 4 months without my 22" monitor. In those 4 months I had sent it back for repair 3 times. It's not personal, it just happens.

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pirategunner

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#15 pirategunner
Member since 2007 • 819 Posts

[QUOTE="pirategunner"]I think this dude Is just trying to get a rize out of us, he's on a TROLLING Trip!!emitsu97

There's quite a few out today.

yeah everybody is just pissed because little big planet is gonna own ALL.
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GCmaniac

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#16 GCmaniac
Member since 2006 • 52 Posts

[QUOTE="GCmaniac"]Believe me if you were in my position u would think otherwiseemitsu97

I spent 4 months without my 22" monitor. In those 4 months I had sent it back for repair 3 times. It's not personal, it just happens.

wat was wrong was your ps3?

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GARRYTH

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#17 GARRYTH
Member since 2005 • 6870 Posts
[QUOTE="GARRYTH"][QUOTE="GCmaniac"]

My Ps3 broke....ok fine nobodys fault.... I call for service and it takes 2 weeks for the ups package to come so i can send my ps3 to come.... I send it ...3 weeks pass by and i get it back. They told me i was getting an "exchanged" ps3 but IT TURNS OUT IT WAS THE SAME BROKEN ONE!!!! Now i have to send all over again !!!! Im so PISSD!!!

Also the problem with my ps3 no one else has. Its an 80 GB and everything seems normal when u turn it on and stuff. when a disc is put in its fine the game goes to the loading screen and when I press start it eithr freezes or blacks out. Rock Band needs an update so when I try that it blacks out... All Dvd's and Blurays just black out. The only game that actualy passd the loading screen was Madden but it didnt last very long because when I went to start a game ...guess what...it froze and never loaded again...

Has this Problem happend to any1 bsides me? Does Sony abuse and lie to you guys to? And do u know anyone out there that has the same type of problem my ps3 has?

mutill

i love how you guys blame sony as a whole instead of the guy making the mistake and sending you the same ps 3.

you guys act like it goes to every person at sony before it is sent back to you. it is the person fault that is supposed to be in charge of the defective consoles. blame him not sony.

that like blaming the person that owns mac donalds because of the 15 year old in drive thru giving you the wrong hamburger. when i put it that way does it sound stupid.

Sony is still legally responsible for their personnel and their flaws

yes that is why he is getting a new system or a system repair. because it is the law to repair or replace it if it is under warranty. but it is not sony fault this person sent you the wrong console. now it is sony responsibility to make sure he gets the right one next time. if not then sony needs to step in and see what going on in that department.
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emitsu97

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#18 emitsu97
Member since 2003 • 10720 Posts

wat was wrong was your ps3?GCmaniac

Nothing, never had any issues and it's a launch day 60GB.

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#19 emitsu97
Member since 2003 • 10720 Posts

Sony is still legally responsible for their personnel and their flaws mutill

Who said they weren't?

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pirategunner

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#20 pirategunner
Member since 2007 • 819 Posts
[QUOTE="emitsu97"]

[QUOTE="GCmaniac"]Believe me if you were in my position u would think otherwiseGCmaniac

I spent 4 months without my 22" monitor. In those 4 months I had sent it back for repair 3 times. It's not personal, it just happens.

wat was wrong was your ps3?

What? he is not even talking about a ps3, yeah it's not personal things happen, be glad your not a 360 fan , you would have shot yourself by now!
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#21 mutill
Member since 2005 • 458 Posts

[QUOTE="mutill"]Sony is still legally responsible for their personnel and their flaws emitsu97

Who said they weren't?

It's not us who hire the defective personnel that ship a broken PS3. The guy on the other post says we should more of likely blame the guy that shipped the wrong PS3. When you own a company, u gotta make sure u hire the right people.

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GARRYTH

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#22 GARRYTH
Member since 2005 • 6870 Posts
[QUOTE="GARRYTH"][QUOTE="GCmaniac"]

My Ps3 broke....ok fine nobodys fault.... I call for service and it takes 2 weeks for the ups package to come so i can send my ps3 to come.... I send it ...3 weeks pass by and i get it back. They told me i was getting an "exchanged" ps3 but IT TURNS OUT IT WAS THE SAME BROKEN ONE!!!! Now i have to send all over again !!!! Im so PISSD!!!

Also the problem with my ps3 no one else has. Its an 80 GB and everything seems normal when u turn it on and stuff. when a disc is put in its fine the game goes to the loading screen and when I press start it eithr freezes or blacks out. Rock Band needs an update so when I try that it blacks out... All Dvd's and Blurays just black out. The only game that actualy passd the loading screen was Madden but it didnt last very long because when I went to start a game ...guess what...it froze and never loaded again...

Has this Problem happend to any1 bsides me? Does Sony abuse and lie to you guys to? And do u know anyone out there that has the same type of problem my ps3 has?

GCmaniac

i love how you guys blame sony as a whole instead of the guy making the mistake and sending you the same ps 3.

you guys act like it goes to every person at sony before it is sent back to you. it is the person fault that is supposed to be in charge of the defective consoles. blame him not sony.

that like blaming the person that owns mac donalds because of the 15 year old in drive thru giving you the wrong hamburger. when i put it that way does it sound stupid.

Believe me if you were in my position u would think otherwise

nope i give them another phone call and yell at them for there stupid mistake and if he said i can't help you then you say fine give me someone that can. give me your supervisior. and if refuses to hang up and try again most likely you will not get the same morron. call them until you get your way.
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#23 GCmaniac
Member since 2006 • 52 Posts
[QUOTE="GCmaniac"][QUOTE="emitsu97"]

[QUOTE="GCmaniac"]Believe me if you were in my position u would think otherwisepirategunner

I spent 4 months without my 22" monitor. In those 4 months I had sent it back for repair 3 times. It's not personal, it just happens.

wat was wrong was your ps3?

What? he is not even talking about a ps3, yeah it's not personal things happen, be glad your not a 360 fan , you would have shot yourself by now!

lmao i meant to say monitor... the main reason I was frustrated is because i just bought rock band a week ago and now my ps3 is still broken and i cant play =(

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GARRYTH

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#24 GARRYTH
Member since 2005 • 6870 Posts

ow and yes i would be pissed just like you i would be a 30 year old crying on the floor until i rage and that is when they get my phone call.

so yes i think you have the right to be pissed just don't sit there blaming sony as a whole. get on the phone.

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GCmaniac

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#25 GCmaniac
Member since 2006 • 52 Posts
[QUOTE="GCmaniac"][QUOTE="GARRYTH"][QUOTE="GCmaniac"]

My Ps3 broke....ok fine nobodys fault.... I call for service and it takes 2 weeks for the ups package to come so i can send my ps3 to come.... I send it ...3 weeks pass by and i get it back. They told me i was getting an "exchanged" ps3 but IT TURNS OUT IT WAS THE SAME BROKEN ONE!!!! Now i have to send all over again !!!! Im so PISSD!!!

Also the problem with my ps3 no one else has. Its an 80 GB and everything seems normal when u turn it on and stuff. when a disc is put in its fine the game goes to the loading screen and when I press start it eithr freezes or blacks out. Rock Band needs an update so when I try that it blacks out... All Dvd's and Blurays just black out. The only game that actualy passd the loading screen was Madden but it didnt last very long because when I went to start a game ...guess what...it froze and never loaded again...

Has this Problem happend to any1 bsides me? Does Sony abuse and lie to you guys to? And do u know anyone out there that has the same type of problem my ps3 has?

GARRYTH

i love how you guys blame sony as a whole instead of the guy making the mistake and sending you the same ps 3.

you guys act like it goes to every person at sony before it is sent back to you. it is the person fault that is supposed to be in charge of the defective consoles. blame him not sony.

that like blaming the person that owns mac donalds because of the 15 year old in drive thru giving you the wrong hamburger. when i put it that way does it sound stupid.

Believe me if you were in my position u would think otherwise

nope i give them another phone call and yell at them for there stupid mistake and if he said i can't help you then you say fine give me someone that can. give me your supervisior. and if refuses to hang up and try again most likely you will not get the same morron. call them until you get your way.

I wish it was that easy, and even if I get a supervisor on the phone what is he gonna do? Give me a brand new one and a massage? No, he will tell me the same thing the lower ppl told me....and btw i did yell and they hung up....lol

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#26 GARRYTH
Member since 2005 • 6870 Posts

I wish it was that easy, and even if I get a supervisor on the phone what is he gonna do? Give me a brand new one and a massage? No, he will tell me the same thing the lower ppl told me....and btw i did yell and they hung up....lol

so are they sending you a new one or not. i hope so for your sake.

im scared because my warranty is up. i got a 20 gig 2 mouths after launch and my wife would never let me spend another 400 on the same system.

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emitsu97

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#27 emitsu97
Member since 2003 • 10720 Posts

I wish it was that easy, and even if I get a supervisor on the phone what is he gonna do? Give me a brand new one and a massage? No, he will tell me the same thing the lower ppl told me....and btw i did yell and they hung up....lolGCmaniac

There's no point in bucking the system, it's just going to cause you more grief in the long run. You don't want to make a name for yourself with the people who are trying to help you in your time of need.

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#28 GCmaniac
Member since 2006 • 52 Posts

I wish it was that easy, and even if I get a supervisor on the phone what is he gonna do? Give me a brand new one and a massage? No, he will tell me the same thing the lower ppl told me....and btw i did yell and they hung up....lol

GARRYTH

so are they sending you a new one or not. i hope so for your sake.

im scared because my warranty is up. i got a 20 gig 2 mouths after launch and my wife would never let me spend another 400 on the same system.

Like I said before they told me that they would sent it to warranty and "see what they can do"....whether that means giving me a new one or fixing my old one I dont know but i hope they get me a new one Just like the shipping EMAIL TOLD ME THEY WOULD!

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#29 IxDRAILxI
Member since 2008 • 394 Posts

ow and yes i would be pissed just like you i would be a 30 year old crying on the floor until i rage and that is when they get my phone call.

so yes i think you have the right to be pissed just don't sit there blaming sony as a whole. get on the phone.

GARRYTH

damn sony. *whoops, damn that gay who gave me my same ps3.

that sounds kind of corny. but tc i know how you feel i know people that havewent through the same thing. and yes blame sony not the guy who gave you your same ps3

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#30 SollidSnake_
Member since 2008 • 2991 Posts
wow this thread is so interesting! i mean, yeah i actually agree that i prefer purple bunnies instead of rainbow seaguls over my dinning table. oh well.. (Good luck TC ;))
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pirategunner

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#31 pirategunner
Member since 2007 • 819 Posts
wow this thread is so interesting! i mean, yeah i actually agree that i prefer purple bunnies instead of rainbow seaguls over my dinning table. oh well.. (Good luck TC ;))SollidSnake_
Hey! say wat you say about anything just leve Rainbow seaguls ALONE!!!!
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#32 GCmaniac
Member since 2006 • 52 Posts
[QUOTE="GARRYTH"]

ow and yes i would be pissed just like you i would be a 30 year old crying on the floor until i rage and that is when they get my phone call.

so yes i think you have the right to be pissed just don't sit there blaming sony as a whole. get on the phone.

IxDRAILxI

damn sony. *whoops, damn that gay who gave me my same ps3.

that sounds kind of corny. but tc i know how you feel i know people that havewent through the same thing. and yes blame sony not the guy who gave you your same ps3

Well thanks to SOny or the gay guy who works for sony I have to wait another 5 weeks...Ill suck it up this time but if this happens again I will make sure Sony's customer service will have migrains untl I get a new 80GB

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#33 GCmaniac
Member since 2006 • 52 Posts
Whenever your mad listen to the red hot chili peppers... its workin for me now
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SollidSnake_

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#34 SollidSnake_
Member since 2008 • 2991 Posts
[QUOTE="SollidSnake_"]wow this thread is so interesting! i mean, yeah i actually agree that i prefer purple bunnies instead of rainbow seaguls over my dinning table. oh well.. (Good luck TC ;))pirategunner
Hey! say wat you say about anything just leve Rainbow seaguls ALONE!!!!

LOL :P
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Symphonycometh

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#35 Symphonycometh
Member since 2006 • 9592 Posts
It's never a vet poster making these threads! Never! :cry: