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When you turn on the PS2, make sure that there is no game or DVD disc in the drive. Do you see the configuration menu then?
Also, the manual is available online, maybe you can figure out what the issue is: http://www.playstation.com/manual/pdf/SCPH-70011CB_70012CB.pdf .
That's strange that the config menu would be grayed out. I searched the web for information on how to reset the console, but found nothing.
I did find a post where someone mentioned that the PS2 auto detects the cable in use, so that it will output in component mode whenever that type of cable is connected: http://boardsus.playstation.com/playstation/board/message?board.id=psx2&thread.id=1383570 .
I also remember that if you want to use progressive scan output (480p), you have to choose that option within each game's menu (for games that support it), it's not a PS2 setting.
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