Wow... WTF? Cracked Uncharted disc...

So my copy of Uncharted has basically spontaneously cracked... It worked fine in my buddy's PS3, was always handled with care... I put it in my PS3 last night, played through about the first 5 chapters, and quit. I started up my PS3 today and it wouldn't pick up the disc. I thought that I had maybe taken it out, but the thing was in there. I re-inserted it, didn't pick it up. Upon closer examination, I've found a single crack in the center of the disc... I can see that it extends just barely into the readable area of the disc... There was definitely nothing wrong with the game or the disc last night, and I didn't ever remove the thing from my PS3 before it stopped working...

Is there anything I can do here? I've been a gamer most of my life and I have never damaged one of my own discs... This crack was entirely spontaneous and I'm feeling a little angry about it... I've done nothing wrong, yet I could have a dead copy of Uncharted and a $60 hole in my wallet because of this thing... I read in the back of the manual that SCEA will cover defects within 90 days, but I'm having a hard time believing they'll replace the disc...

This was most certainly some sort of defect... I'd hate to think it was my PS3 that caused it, but I didn't touch the disc once between the time it worked and the time it stopped working... The only thing I can think of is something happened in the drive... Pretty upset right now.

So my copy of Uncharted has basically spontaneously cracked... It worked fine in my buddy's PS3, was always handled with care... I put it in my PS3 last night, played through about the first 5 chapters, and quit. I started up my PS3 today and it wouldn't pick up the disc. I thought that I had maybe taken it out, but the thing was in there. I re-inserted it, didn't pick it up. Upon closer examination, I've found a single crack in the center of the disc... I can see that it extends just barely into the readable area of the disc... There was definitely nothing wrong with the game or the disc last night, and I didn't ever remove the thing from my PS3 before it stopped working...

Is there anything I can do here? I've been a gamer most of my life and I have never damaged one of my own discs... This crack was entirely spontaneous and I'm feeling a little angry about it... I've done nothing wrong, yet I could have a dead copy of Uncharted and a $60 hole in my wallet because of this thing... I read in the back of the manual that SCEA will cover defects within 90 days, but I'm having a hard time believing they'll replace the disc...

This was most certainly some sort of defect... I'd hate to think it was my PS3 that caused it, but I didn't touch the disc once between the time it worked and the time it stopped working... The only thing I can think of is something happened in the drive... Pretty upset right now.

sportwarrior

i always take my games out for i quit for the night just incase. only thing i can add to what dholmes19 said was how long ago did u buy it? if u still have the reciept, check and see how many days u have left to see if u can return it and get a new copy. most places r like 7 business days. if there is a defect then u can exchange it for a new one.

Yeah actually I just stumbled onto my receipt in my car, so I've got that. I'll give the return at GS a shot, but I don't think it'll work. My best be is probably with SCEA... Talk about frustrating.

And I sure hope my PS3 isn't going to start eating discs or something. I was shocked to see a crack in the disc when I ejected it.

Well i think I'm officially effed... I called SCEA and they refused to replace the disc. Now the only options I'm left with are either returning it to Gamestop or selling it back to them, neither of which I have any confidence in working.

I've never had anything like this happen... Talk about infuriating. frustrating, upsetting. I just feel so helpless. I didn't do anything wrong... I take complete and total care of my games, and this happens and there's nothing I can do.

Well i think I'm officially effed... I called SCEA and they refused to replace the disc. Now the only options I'm left with are either returning it to Gamestop or selling it back to them, neither of which I have any confidence in working.

I've never had anything like this happen... Talk about infuriating. frustrating, upsetting. I just feel so helpless. I didn't do anything wrong... I take complete and total care of my games, and this happens and there's nothing I can do.

sportwarrior

Selling it back to GS is not a good idea. I'm pretty sure they photo ID you and make you sign a recipt or something, just so that if the game doesn't work, they can contact you and make you lose your store credit + give you your damaged game back.

That's pretty much what I'm left with, I guess. I've never had this happen to me and I'd be lying if I said I weren't feeling distressed about it. I'll call the number tomorrow and hopefully get a nice customer service rep... I can't believe I might be stuck with a $60 coaster...sportwarrior

Walmart is always a safe bet. I've heard stories of them taking back vacuums from the early 70's.emitsu97

That's not a bad suggestion... I could try that, I suppose. I've got nothing to lose, right?

And Ganon, is that for real? I've never heard of that, but if that's the case I guess selling back isn't a good idea.

If you go to Walmart and say your forgot the receipt and you bought it there a week ago, they will exchane it for the exact same product (new in wrapper)

dead serious, I did this for 2 games (SSBM and F-Zero GX) and they exchanged it for new ones, funny thing is that I did this when I bought bot games omre than a year ago at a different store

u in sandiego?stereointegrity

I am

My advice, don't ever leave something in your PS3 overnight, or whenever. Always take the games/movies/storage devices out when you're not using it. Why? Well i think of it as a safety reason. rpgfreak15

I suppose... It just doesn't make much sense to me. Nothing should happen to a disc that is just sitting in a PS3 like that. There's no reason for it to get damaged when the system is off. I honestly think it may have happened the night before when I was playing it... it cracked somehow and that crack expanded over night or something.

I'll try the Walmart route... say it was a gift or something.

I am utterly shocked that SCEA will not replace the disc for you. Did they say its because its too old, or they just dont do that? they should replace the disc so long as you send the old one.OneWingedAngeI

They said they'd never heard of a case where the disc cracked like that, which is complete bs considering the cases I've read online since this happened to me. PLUS there's a first time for a lot of things, and if they haven't heard of a case before they certainly have now. I may try calling again and hope I get a better customer service rep... This b*tch kept telling me all I could do was buy a new game, and I kept telling her how ridiculous that was. If I don't get a better rep I'll ask for a supervisor.

If you go to Walmart and say your forgot the receipt and you bought it there a week ago, they will exchane it for the exact same product (new in wrapper)

dead serious, I did this for 2 games (SSBM and F-Zero GX) and they exchanged it for new ones, funny thing is that I did this when I bought bot games omre than a year ago at a different store

EpsilonZX

this sounds like a good plan...

I wonder if they'll let you return it if you say that the game came like that out of the case ;)

Zombie!! Arghh! Kill it! :?