Just a clarification as some seem confused, the specific issue is the prestige mode of the high end activities is sold as part of the base game "the prestige" trophy/achievement exists as part of the original game and therefore the modes to complete this achievement must be included in the base game, The latest patch takes the prestige mode for the base game raid and puts it behind the paywall, same with nightfalls thus removing content from the base game. D1 didn't do this they left the base game at it's base power level, then later in HOW DLC owners could boost base game items up to the current DLC power level, TTK then acted as a kind of soft reset and ROI acted like a redux pack, but if you still have Vanilla D1 you could log on right now and load up any of the base game modes that were sold with the game and play them.
Refunds have been given as the locking of that content deviates from the product as described at point of sale, consumer legislation entitles you to either a repair, replacement or refund in such a circumstance, a replacement will clearly not fix the issue so repair or refund, when it started refunds were given as that looked to be the cheaper option, word got around quick and refund requests mounted so the digital platforms have now paused refunds and a fix has been acknowledged to be forthcoming from Bungie.
Fix or refund is basically a win win from the consumer so there's that.
Those refunds were given so quickly in the beginning because not only was this behavior unethical it actually contravened consumer rights legislation, eg. the consumer rights act 2015 (UK), So if nothing else you now know exactly what type of company you are dealing with.
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