There's a couple of things I find broken about it. First and foremost is the grading system which is basically just a scale from 8-10.
But the bigger problem is that mainstream sites are just too biased. I don't mean that in a way that they they prefer crappy games and give them too good grades, which they kind of actually do, but the fact that a mainstream site is too dependent on a few things.
First of all, they need ads to make money. Ads that are, logically, gaming related. So if you're going to be too strict to certain games, unlike other sites, you're condemning yourself to losing ads and money. Such was the case where that Gamespot reviewer got fired for giving Kayne & Lynch a bad review right when Gamespot had basically a "buy K&L" skin.
The other problem is that the audience is generally dumb as hell. In other words, they don't want comprehensible, in depth reviews and a critical opinion, they just want their favorite games to score over 9/10 so when you don't do that, you're basically alienating a lot of your audience which leads to less traffic which in turn leads to less ads which in turn leads to less money. Again, same guy who did that K&L review received a lot of flack from fanboys for giving Zelda: Twilight Princess 8.8. Of course he gave good reasons and 8.8 is a really good score, but that wouldn't satisfy the stupid masses who spammed the comments with such great arguments like "GAMESPOT IS CRAP EVERY OTHER SITE GAVE THIS GAME 9.5 IMMA RAGEQUITTIN GAMESPOT FOREVER".
It's a broken and a crappy Oroboros system which makes gaming journalism so immature and untrustworthy it's downright embarrassing.
This is my story.
I used to be a gaming journalist, though I didn't write for any fancy mainstream site. This site I wrote for started as a hobby of us couple enthusiastic teenagers over half a decade ago. Of course we sucked, but as we grew older, our writing became better, and so did our traffic.
The man in charge and also our editor, saw a chance to earn some money so some things took a turn for the worse. Said boss used to tell me I should write articles with a lower reading comprehension level because 13 year olds won't understand everything and thus will feel alienated. We also couldn't give scores that differentiated a lot from Metacritic's average because, I quote, "that's professional". I wanted to give certain very popular mainstream game less than 9/10, which he wasn't happy with, so he edited the score for the sake of "professionalism".
I also wrote an article about a certain popular 2010 game being overrated and why. The editor liked the idea because "controversy" generates traffic, but as he didn't want to alienate his dear 13 year old demographic, he added a footnote at the end of the article saying how this whole article is entirely subjective unlike the objective review which gave the game 95% or something like that.
In other words, he shat on my credibility for the sake of his stupid audience. I understand this from a business perspective and I know he really thinks different, but still, I didn't like the way I was treated. I probably sound butthurt, which I probably am, but whatever.
Worth mentioning, though, is Jim Sterling. While I think he's A BAD reviewer with a (mostly) bad taste in games, I still respect him for writing his own opinion that makes him stand out in the ocean of generic reviews.
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