Gamestop Class Action Lawsuit

Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy.

Well I have gone to Gamestop for many years and they do this to so many people and rip them off, when they should sell it as a used game.

People we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience, why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I, they are taking advantage of us.

Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy Well I have gone to Gamestop for many years and they do this to so many people and rip em off when they should sell it as a used game people we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I are getting taking advantage of.KILLERJAK702KA

Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy Well I have gone to Gamestop for many years and they do this to so many people and rip em off when they should sell it as a used game people we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I are getting taking advantage of.KILLERJAK702KA

Wow.. You must be pregnant cause you missed about 5 periods right there.

[QUOTE="KILLERJAK702KA"]Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy Well I have gone to Gamestop for many years and they do this to so many people and rip em off when they should sell it as a used game people we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I are getting taking advantage of.Comduter

[QUOTE="KILLERJAK702KA"]Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy Well I have gone to Gamestop for many years and they do this to so many people and rip em off when they should sell it as a used game people we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I are getting taking advantage of.RexXin

Wow.. You must be pregnant cause you missed about 5 periods right there.

[QUOTE="Comduter"][QUOTE="KILLERJAK702KA"]Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy Well I have gone to Gamestop for many years and they do this to so many people and rip em off when they should sell it as a used game people we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I are getting taking advantage of.KILLERJAK702KA

. Learn to use it.

[QUOTE="KILLERJAK702KA"]Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy Well I have gone to Gamestop for many years and they do this to so many people and rip em off when they should sell it as a used game people we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I are getting taking advantage of.RexXin

Wow.. You must be pregnant cause you missed about 5 periods right there.

Well if you want us to do that then well have to sue also GameCrazy for they do the exact same thing.

I bought a game that was open as brand new and didnt complain because its only been used once to show the game and it was the only one in stock. if your system takes the game then you shouldnt be able to complain.

I dont know how it works in the US, but here in the UK if you tried that you would be laughed out of court. Just because something isn't factory sealed does not make it used. Sometimes a store will have a shipment of games in, but be given no display cases for them.Now they can't very well put it out live because loss-prevention would rip them a new one. So all they do is price the box and remove the contents, storing them elsewhere. Sometimes, yes. these games can suffer minor scratches as a result if the employee isnt careful, but you still have the same guarantee as you would with it being factory sealed.nicenator

The way my friend explained it to me is that employees are allowed to check out the games that were in the display cases. So sometimes the games they sell you as new actually have been used.

How about not letting them do that? Everytime they tried that crap on me I made them get me a seal copy. When they protested, I simply explained to the clerk that an opened box is not new and they will lose the sale if the conversation continued any further.

Done.

How about not letting them do that? Everytime they tried that crap on me I made them get me a seal copy. When they protested, I simply explained to the clerk that an opened box is not new and they will lose the sale if the conversation continued any further.

Done.

heretrix

[QUOTE="heretrix"]

How about not letting them do that? Everytime they tried that crap on me I made them get me a seal copy. When they protested, I simply explained to the clerk that an opened box is not new and they will lose the sale if the conversation continued any further.

Done.

PBSnipes

Then they don't get my business. It's as simple as that. I'm not paying full price for a used game..EVER.

Usually, they only put one game on display and the stock is in the cabinet or the drawers behind the register. It really doesn't matter, though. If people didn't fall for that crap they wouldn't do it. As far as I'm concerned, if they don't have it sealed, it's out of stock and I'll go to another store. Now, I live in NYC, so there are tons of options and I understand that people living in smaller places don't have much choice. But there's always Best Buy.

[QUOTE="nicenator"]I dont know how it works in the US, but here in the UK if you tried that you would be laughed out of court. Just because something isn't factory sealed does not make it used. Sometimes a store will have a shipment of games in, but be given no display cases for them.Now they can't very well put it out live because loss-prevention would rip them a new one. So all they do is price the box and remove the contents, storing them elsewhere. Sometimes, yes. these games can suffer minor scratches as a result if the employee isnt careful, but you still have the same guarantee as you would with it being factory sealed.laughingman42

The way my friend explained it to me is that employees are allowed to check out the games that were in the display cases. So sometimes the games they sell you as new actually have been used.

I disagree with most of Gamestops practices.

And that is why I do not shop there anymore.

I suggest you all do the same.

Yup its a bunch of bs people don't think its a big deal but it is, so what If It's a busniess well we are the consumers we can change that policy , alot of people think ok I am one person I can't do anything but your wrong we are the consumers we have so much say.KILLERJAK702KA

I'm sure part of why they do it is because most customers out there who "set the policies" are people that would bankrupt businesses without the blink of an eye if it meant they could get a better deal. When they sell a new game they make almost no money, so when people make ridiculous returns they get hit hard and have to do something about it.

I don't like that place that much anyways, if you don't like it don't shop there, I couldn't care less as long as the game works and everything is perfectly in tact.

Yeah there is a lot of legal trouble if you could get this practice on video tape you would be able to definatly apply for a class action suite. Also you would have the game companies on your side, since a used sale is not profitable for a game company, and if Game stop is selling used as new they are not getting their cut, plus it's deciptive marketing to sell a used game as new. To be a new game the game must be factory sealed, in a box, NEVER OPENED, and definatly never sold to another customer...

[QUOTE="laughingman42"]

[QUOTE="nicenator"]I dont know how it works in the US, but here in the UK if you tried that you would be laughed out of court. Just because something isn't factory sealed does not make it used. Sometimes a store will have a shipment of games in, but be given no display cases for them.Now they can't very well put it out live because loss-prevention would rip them a new one. So all they do is price the box and remove the contents, storing them elsewhere. Sometimes, yes. these games can suffer minor scratches as a result if the employee isnt careful, but you still have the same guarantee as you would with it being factory sealed.JLAudio7

The way my friend explained it to me is that employees are allowed to check out the games that were in the display cases. So sometimes the games they sell you as new actually have been used.

Yeah but you only have to do that to one game, keep the rest in a safe place... That is how the GS does it here in Arizona.

Thats just poor employees, next time they do that if it really bothers you speak to the manager.TerroRizing

From what I've heard here, it seems to be common practice.

[QUOTE="TerroRizing"]Thats just poor employees, next time they do that if it really bothers you speak to the manager.Video_Game_King

From what I've heard here, it seems to be common practice.

Im sure it is, ever buy a cell phone from a dealer?

[QUOTE="RexXin"]

[QUOTE="KILLERJAK702KA"]Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy Well I have gone to Gamestop for many years and they do this to so many people and rip em off when they should sell it as a used game people we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I are getting taking advantage of.TheJustin

Wow.. You must be pregnant cause you missed about 5 periods right there.

You serious? Thats the third time I've read that online this week. Its still funny though.

Yeah there is a lot of legal trouble if you could get this practice on video tape you would be able to definatly apply for a class action suite. Also you would have the game companies on your side, since a used sale is not profitable for a game company, and if Game stop is selling used as new they are not getting their cut, plus it's deciptive marketing to sell a used game as new. To be a new game the game must be factory sealed, in a box, NEVER OPENED, and definatly never sold to another customer...

XYZVector

Car Dealerships sell NEW cars, but they have been test driven numerous times before you get the car. Rarely do you get a car exactly on 0 Miles.

Gamestop sucks but whining about gutted games is so lame

[QUOTE="KILLERJAK702KA"]Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy Well I have gone to Gamestop for many years and they do this to so many people and rip em off when they should sell it as a used game people we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I are getting taking advantage of.Comduter

It's because when they buy the consoles from Nintendo, or Sony, or Microsoft. They are paying almost the exact same price you are. When they buy a system from a person it is at a much lower price point roughly 100 to 200 dollars less. Which they then sell for 30 to 50 dollars less than a new console, there's nothing wrong with that, thats how most buisinesses work;however, if they really do pass off used games as new then that could get ugly.

[QUOTE="JLAudio7"][QUOTE="laughingman42"]

[QUOTE="nicenator"]I dont know how it works in the US, but here in the UK if you tried that you would be laughed out of court. Just because something isn't factory sealed does not make it used. Sometimes a store will have a shipment of games in, but be given no display cases for them.Now they can't very well put it out live because loss-prevention would rip them a new one. So all they do is price the box and remove the contents, storing them elsewhere. Sometimes, yes. these games can suffer minor scratches as a result if the employee isnt careful, but you still have the same guarantee as you would with it being factory sealed.XYZVector

The way my friend explained it to me is that employees are allowed to check out the games that were in the display cases. So sometimes the games they sell you as new actually have been used.

Yeah but you only have to do that to one game, keep the rest in a safe place... That is how the GS does it here in Arizona.

I thought they stopped doing that a long time ago like way before the Gamestop Eb Games merger.

The game is still new and unplayed. Just becuase it is not in the shrink wrap does not mean it is used. Just don't buy those copies if you don't want to. It is 100% your choice, they are not doing anything wrong.

As far as the other point in the OP about reselling used games...it is once again 100% your choice if you sell them your games. It does not matter what price they give you or what price they resell the game at, they are in no way forcing you to sell your used games or buy games that are not shrink wrapped. If you want to get more use Ebay or something else similar.

I only buy from Game Crazy anyways honestly. The employees are cooler, the prices are lower, and I get more for my used stuff.Innovazero2000

Same here. I used to shop at gamestop, butI was always getting ripped off. I remember one time I would get like $70 for trading in a practically new psp . Game crazy offered me $120. Guess which one I chose. My games are always sealed too.

They don't understand what a new game is and what a used game is. They open up sealed games and remove the disc and put it in a frigging sleeve. Then you ask to buy a new copy of a game, and they break out the case, but of course it doesn't have the plastic wrap or seal on it, and then they put the disc in it. They consider this new. Its not new. You remove the plastic wrap and the seal, the game IS USED. I don't give a **** if its never been played. Try selling opened games on ebay as new and you'll get a ton of negative comments.

I went there a little while ago to buy an old PS2 game, that amazingly they had "new" copies of. When I got home, I took a closer look at the packaging. It was shrink-wrapped, it didn't have the original plastic wrap. And it did not have the seal, either. I pealed off one of the price tags and it had a damn EB GAMES sticker under it (which don't exist around here anymore, they are all GS now). Not surprisingly, the disc inside had some scratches and the manual had some creases and stuff as well.

I call them up and tell them they sold me a used copy of a game as new, they say no problem, bring it in, we'll give you a new copy. I had my doubts, since the game was a few years old...

I go to the store, the mofo takes the scratched disc, puts it aside. Then he takes out a sleeve with another copy of the game in it, and thinks I am going to accept it because he shows me that it has no scratches. I'm like "THATS NOT A NEW GAME, QUIT TRYING TO SELL ME A USED GAME AS NEW."

Normally, I wouldn't give a crap if the box wasn't sealed as long as it was in great condition, along with the instructions and the game disc, but I was just pissed that they would try that crap.

Dont worry Gamestop is not ripping you off... you are buying a new game even if its not in its case they take out alot of the discs so they can display the boxes and prevent theift.... the ppl at my gamestop are all really friendly and really nice and dont seem like the types that would rip you off....Guitartod

AN OPENED GAME IS NOT NEW.

[QUOTE="KILLERJAK702KA"]Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy Well I have gone to Gamestop for many years and they do this to so many people and rip em off when they should sell it as a used game people we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I are getting taking advantage of.RexXin

Wow.. You must be pregnant cause you missed about 5 periods right there.

HAHAHAHAHAHA

[QUOTE="Guitartod"]Dont worry Gamestop is not ripping you off... you are buying a new game even if its not in its case they take out alot of the discs so they can display the boxes and prevent theift.... the ppl at my gamestop are all really friendly and really nice and dont seem like the types that would rip you off....NavigatorsGhost

AN OPENED GAME IS NOT NEW.

Don't buy it, Go somewhere else.

I have seen their process. THey get 50 copies of a game, and "Gut" one of those to display it so Customers like us can see they have it. THEY DO NOT GUT ALL OF THEM. The person who buys the last copy, get's that GUTTED copy. It isn't a perfect system, but if that last copy is gutted, don't buy it.

It's no big deal.

On top of that, they will refund or change out your cop if there are any problems, and if they have SEALED copies, they always sell those first.

Gamestop has HUGE displays of 360,Wii, PS2, DS sections because they do this. DO YOU WANT THEM TO BE SMALLER like Target and Walmart does?

The HUGE stores have a much, much smaller library, and I don't want to shop smaller libraries. This thread is TERRIBLE.

I WOULD HATE TO HAVE TO SHOP at Circuit City, Best Buy, Walmart, Target etc because GS was gone or changed. Terrible idea.

[QUOTE="KILLERJAK702KA"]Is It right for Gamestop to sell us new games as opened used games which have several minor scratchs and they use the New Game box as display cause there lazy Well I have gone to Gamestop for many years and they do this to so many people and rip em off when they should sell it as a used game people we are getting jipped and they are taking advantage of there customers they have done this to me once and I don't like that im hearing so many others with the same experience why are people allowing it and also they buy our games or we trade them in they only give us 20$ at the most and then they sell it almost at new sale price about 5$ less then the new one, that is a bunch of BS I say we start a Petition and go to the courts you and I are getting taking advantage of.RexXin

Wow.. You must be pregnant cause you missed about 5 periods right there.

Gamestop just copies an already proven model: the college bookstore. Here you can buy a book brand new for $120. Fact 1: they will run out of used books by the first day of class. Knowing this, they only will buy back a certain amount of books for a "premium" price. What is this "premium" price.. well, thats $40. Thats right, they will buy back a $120 book for $40. Once they've boughten back the random number that they've decided to buy back, they will offer you $10 and a free 1lb bag of starburst or some other candy (assuming that since most college kids are indeed still kids, the candy and $10 will appeal to them more than not getting ripped off). Now, you may be wondering, "wow, they must sell a used $120 book for like $50 then." NOPE, that used book is going to go for $100.

That is pure rape. However, at the end of the semester you see hour long lines of kids selling books back and walking away with a fraction of what they paid and 2 bags of candy with a smile on their face like they just made the deal of the century. I laugh and I always tell people, "You could buy this book used on amazon for $80, then sell it at the end of the semester for about $70-80. I've never not been able to do it so its fairly guarenteed." However, few people listen. The option of getting $40 or $10 today and a bag of candy outweighs getting $70-80 in a few weeks.

There is a sucker born every minute. Thats how GS gets away with this crap. They are a horrible company for this and many other reasons. I mean, that aspect of what they do should be expected. They are the middleman and the middleman (especially a retail middle man) will always take as big a cut as he can get. What really irks me is when they sell you a game that won't even load up or a system thats broken. I've purchased things on 3 occassions from them, everytie they've sold me something that was clearly defective (they gave two broken original xboxes that wouldn'teven turn on... which means they didn't even turn the system on to see if it works before they took or sold it). They sold me a gamecube with a broken video cable... meaning that they didn't even hook the stuff up to see if it worked. They sold me a broken 360 game that wouldn't even get past the first logo.

GS is a horrible store for gamers to goto. They hate the gamer and love to jerk him every chance they get. The best buy sales rep may not know the release date for MGS4 off the top of his head and he might not be able to get into a flame ware over consoles with you, but at least he doesn't sell you defective product on a regular basis. Really, thats what matters the most for me. Its why I've decided to never step foot into a Gamestop and I try to convince anyone that I come across not to either.

--

Also,m I have a friend who worked at a GS. I was always amazed at how many brand new games he'd get. One day I was like, "Its good that you work there cuz if not you'd really be giving them all of your money." He was like, "nah, thats why I keep all the tags on and I never cut that "do not remove" tag off. We get free rentals of games. As long as we don't break that seal, we can still sell it as a new game." Thats low. Thats really low.

I've only had great experiences with Gamestop, Previously EB Games, Funcoland, and Babbage's. I have never gotten a defective game yet, but I know I'm one of the lucky ones. I do know if I did they would replace it or refund my money though, so it's no biggie.

Another great thing, GS will give you a 10% discount off a new game if they had to break the seal to "Gut" the game. So that new Copy of Halo 3 you were going to buy For $60 becomes $53.99 because you mentioned it was opened.

Like I said, you don't have to shop there, but another good thing about them, is when you decide to buy USED games, you can bring it back within 7 days for a different game or refund, since it was already used.

The only bad thing about that is I had a buddy do that like 4 times with the same $50 bucks, and they cut him off the last time. YOu can't abuse the system, they said, because they don't get money for "Rentals" like Blockbuster said.

That's pretty faiir, and he understood. He was deliberately doing that to play as many games as he could for that $50.

Either way, You don't get many of these deals at Circuit City, Best Buy, Walmart, Target etc. As hardcore as people want to hate on GS, THere are plenty of more EVIL corporate stories about WALMART, CIRCUIT CITY, etc.

We all wish GS gave us more for TRADES, but they still need to make money, and they can't guarantee what we are selling them will sell. For instance, I traded a copy of Command and Conquer 360 and got $36.00 in trade (W/Discount Card bonus, I bought the game for $50). That very same copy is still at that store, but now they sell it for $24.99. They have had that game there for over a year. GS lost on that deal. We all talk about how we want more of everything, but they still need to make money. That's just business. Choose the deals your happy with and shop somewhere else if you don't like it.

Stop whining. In the end, No business is perfect, as they all take our MONEY. Whaaah!