Just got a check from MS.

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-Ninja_Dog-

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#1 -Ninja_Dog-
Member since 2005 • 4197 Posts

Yup. I had a small problem and and my warranty just ran out. I paid to get it fixed. And thats it.

But low and behold , today I got a check from MS for 140 bucks !

MS sure takes care of their customers.

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EPaul

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#2 EPaul
Member since 2006 • 9917 Posts
Good for you
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HermitCommando

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#3 HermitCommando
Member since 2007 • 178 Posts
By selling you a piece of trash with a 33% fail rate?
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DarthaPerkinjan

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#4 DarthaPerkinjan
Member since 2005 • 1326 Posts

Great

Now they're games division is -5,000,000,140 thanks to you

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Kestastrophe

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#5 Kestastrophe
Member since 2005 • 4354 Posts

But low and behold , today I got a check from MS for 140 bucks !

-Ninja_Dog-

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DeadMan1290

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#6 DeadMan1290
Member since 2005 • 15754 Posts

Great

Now they're games division is -5,000,000,140 thanks to you

DarthaPerkinjan

:lol::lol:.....But shouldn't this be in his Blog???

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Heil68

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#7 Heil68
Member since 2004 • 60812 Posts
Cool...You dont get to be one of the biggest corporations in the world by forgetting about your customers.
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-Ninja_Dog-

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#8 -Ninja_Dog-
Member since 2005 • 4197 Posts

By selling you a piece of trash with a 33% fail rate?HermitCommando

You really don't believe that do you.

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gamenux

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#9 gamenux
Member since 2006 • 5308 Posts

Yup. I had a small problem and and my warranty just ran out. I paid to get it fixed. And thats it.

But low and behold , today I got a check from MS for 140 bucks !

MS sure takes care of their customers.

-Ninja_Dog-

What was the "small problem" with your 360 that you had to get it fixed?

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-Ninja_Dog-

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#10 -Ninja_Dog-
Member since 2005 • 4197 Posts

Cool...You dont get to be one of the biggest corporations in the world by forgetting about your customers.Heil68

Yup.

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stereointegrity

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#11 stereointegrity
Member since 2007 • 12151 Posts

[QUOTE="HermitCommando"]By selling you a piece of trash with a 33% fail rate?-Ninja_Dog-

You really don't believe that do you.

i think ur the only one that doesnt
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-Ninja_Dog-

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#12 -Ninja_Dog-
Member since 2005 • 4197 Posts
[QUOTE="-Ninja_Dog-"]

Yup. I had a small problem and and my warranty just ran out. I paid to get it fixed. And thats it.

But low and behold , today I got a check from MS for 140 bucks !

MS sure takes care of their customers.

gamenux

What was the "small problem" with your 360 that you had to get it fixed?

Disk tray was acting erratic.

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-Ninja_Dog-

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#13 -Ninja_Dog-
Member since 2005 • 4197 Posts
[QUOTE="-Ninja_Dog-"]

[QUOTE="HermitCommando"]By selling you a piece of trash with a 33% fail rate?stereointegrity

You really don't believe that do you.

i think ur the only one that doesnt

Please out all the people on my friends list , no one has had a problem. Not a one.

But its cool continue to miss out on the X-perience

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Cypher_187

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#14 Cypher_187
Member since 2004 • 852 Posts

It's cheque. Not check. But that is good for you now isn't it?

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xboxrox11

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#15 xboxrox11
Member since 2004 • 1143 Posts

[QUOTE="HermitCommando"]By selling you a piece of trash with a 33% fail rate?-Ninja_Dog-

You really don't believe that do you.

if you dont believe it, youre being the ignorant one. i know far too many people with this problem where i live, more than HALF of the people who bought 360s.but im willing to give it the benefit of the doubt and say its 33% and not higher.

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-Ninja_Dog-

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#16 -Ninja_Dog-
Member since 2005 • 4197 Posts

It's cheque. Not check. But that is good for you now isn't it?

Cypher_187

Not in the states mate.

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-Ninja_Dog-

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#17 -Ninja_Dog-
Member since 2005 • 4197 Posts

xboxrox11

[QUOTE="HermitCommando"]By selling you a piece of trash with a 33% fail rate?-Ninja_Dog-

You really don't believe that do you.

if you dont believe it, youre being the ignorant one. i know far too many people with this problem where i live, more than HALF of the people who bought 360s.but im willing to give it the benefit of the doubt and say its 33% and not higher.

Dude thats fine.

But I played it for 16 hours staight on Sept 2. and it it still purrs like a kitten.

My reality is that the 360 is fine and great.

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AnFangs_Endes

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#18 AnFangs_Endes
Member since 2007 • 3785 Posts
[QUOTE="stereointegrity"][QUOTE="-Ninja_Dog-"]

[QUOTE="HermitCommando"]By selling you a piece of trash with a 33% fail rate?-Ninja_Dog-

You really don't believe that do you.

i think ur the only one that doesnt

Please out all the people on my friends list , no one has had a problem. Not a one.

But its cool continue to miss out on the X-perience

:lol: Now I'm worried that that'll turn into MS's next tag-line after "Jump-In"

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GundamGuy0

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#19 GundamGuy0
Member since 2003 • 10970 Posts

So they take care of you by selling you something that breaks... and then figuring out that that's bad and then extending the warrenty after you pay...

You lost out... that 140 isn't worth as much now as when you payed them.. (inflation)

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xboxrox11

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#20 xboxrox11
Member since 2004 • 1143 Posts
[QUOTE="xboxrox11"]

-Ninja_Dog-

[QUOTE="HermitCommando"]By selling you a piece of trash with a 33% fail rate?-Ninja_Dog-

You really don't believe that do you.

if you dont believe it, youre being the ignorant one. i know far too many people with this problem where i live, more than HALF of the people who bought 360s.but im willing to give it the benefit of the doubt and say its 33% and not higher.

Dude thats fine.

But I played it for 16 hours staight on Sept 2. and it it still purrs like a kitten.

My reality is that the 360 is fine and great.

thats cool, but my best friends 360 just broke yesterday, and he wont get his back in time for halo. he said its gonna take the 5 days to ship him a box, and four weeks for him to get it back. now im pissed because i have to look elsewhere for my halo fix.

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-Ninja_Dog-

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#21 -Ninja_Dog-
Member since 2005 • 4197 Posts
[QUOTE="-Ninja_Dog-"][QUOTE="xboxrox11"]

xboxrox11

[QUOTE="HermitCommando"]By selling you a piece of trash with a 33% fail rate?-Ninja_Dog-

You really don't believe that do you.

if you dont believe it, youre being the ignorant one. i know far too many people with this problem where i live, more than HALF of the people who bought 360s.but im willing to give it the benefit of the doubt and say its 33% and not higher.

Dude thats fine.

But I played it for 16 hours staight on Sept 2. and it it still purrs like a kitten.

My reality is that the 360 is fine and great.

thats cool, but my best friends 360 just broke yesterday, and he wont get his back in time for halo. he said its gonna take the 5 days to ship him a box, and four weeks for him to get it back. now im pissed because i have to look elsewhere for my halo fix.

I won't and can't deny there are some problems, but not as much as some fanboys make it to be.

Sucks for your friend though.

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Runningflame570

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#22 Runningflame570
Member since 2005 • 10388 Posts

[QUOTE="Heil68"]Cool...You dont get to be one of the biggest corporations in the world by forgetting about your customers.-Ninja_Dog-

Yup.

Actually they kind of did...they were just "good enough" and predatory enough.

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-Ninja_Dog-

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#23 -Ninja_Dog-
Member since 2005 • 4197 Posts

So they take care of you by selling you something that breaks... and then figuring out that that's bad and then extending the warrenty after you pay...

You lost out... that 140 isn't worth as much now as when you payed them.. (inflation)

GundamGuy0

What?

All I know is it will help me pay for my Halo 3 pre order.

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GundamGuy0

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#24 GundamGuy0
Member since 2003 • 10970 Posts
[QUOTE="GundamGuy0"]

So they take care of you by selling you something that breaks... and then figuring out that that's bad and then extending the warrenty after you pay...

You lost out... that 140 isn't worth as much now as when you payed them.. (inflation)

-Ninja_Dog-

What?

All I know is it will help me pay for my Halo 3 pre order.

The more time they had the money the more actualy purchasing power it's lost... it's still 140$ but now you can't get as much for it... (This is called inflation) So really you got less back from them then when you payed.

this is how all of those mail in rebates work... They take the money and put it in a high intrest account... let it accure for awhile... then pay you out the exact amount you payed in... which has less value due to inflation... while they take the intrest...

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Tamarind_Face

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#25 Tamarind_Face
Member since 2007 • 2270 Posts

Yup. I had a small problem and and my warranty just ran out. I paid to get it fixed. And thats it.

But low and behold , today I got a check from MS for 140 bucks !

MS sure takes care of their customers.

-Ninja_Dog-

yap by selling a horribly made console that is so unreliable that in 9 months my 360 died 3 times. Thats 1 hardware failure in 3 moths.

If they trully care for their customers my 360 shouldve been delivered by now. Its been 1 month since my 360 died and its still in their service center.

And by the Way that 140 dollar check, thats your money. Stop loving corporate scum.

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-Ninja_Dog-

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#26 -Ninja_Dog-
Member since 2005 • 4197 Posts
[QUOTE="-Ninja_Dog-"]

Yup. I had a small problem and and my warranty just ran out. I paid to get it fixed. And thats it.

But low and behold , today I got a check from MS for 140 bucks !

MS sure takes care of their customers.

Tamarind_Face

yap by selling a horribly made console that is so unreliable that in 9 months my 360 died 3 times. Thats 1 hardware failure in 3 moths.

If they trully care for their customers my 360 shouldve been delivered by now. Its been 1 month since my 360 died and its still in their service center.

And by the Way that 140 dollar check, thats your money. Stop loving corporate scum.

:lol:...you may work or be one of these corporate scums one day.

Anyway it boils down to me getting my money back and in the end thats a good thing.

You can't spin it any other way.

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TrailorParkBoy

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#27 TrailorParkBoy
Member since 2006 • 2922 Posts
I am just going to go with a simple no, I am on my 5th 360 and all my friends have had to return theres to so I wouldn't be praising Microsoft right now.
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-Ninja_Dog-

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#28 -Ninja_Dog-
Member since 2005 • 4197 Posts

I am just going to go with a simple no, I am on my 5th 360 and all my friends have had to return theres to so I wouldn't be praising Microsoft right now.TrailorParkBoy

At what point is this user error or maybe your just abusing the warranty system.

5 360?, if i was on 5 of anything, hell If I was on my 3rd of anything there would be no 4th or 5th.

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Apathetic-Irony

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#29 Apathetic-Irony
Member since 2006 • 1391 Posts

I am just going to go with a simple no, I am on my 5th 360 and all my friends have had to return theres to so I wouldn't be praising Microsoft right now.TrailorParkBoy

I went through 7 PS2s, and every person I know who owned a PS2 had to replace it at least once (due to not reading certain discs). I don't see why problems with the early-launching system is considered so revolutionary.

That's why you buy the store-warrenty for your systems. It breaks? Trade it in, and you get a free controller and/or harddrive out of the deal.

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H3OXTC

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#30 H3OXTC
Member since 2007 • 187 Posts

By selling you a piece of trash with a 33% fail rate?HermitCommando

There is no proof that it's that high. Just because biased PS3 websites say that (sony defence force lmao) doesn't mean it's true. Stop getting numbers out of your ass. Btw at least microsoft admitted there was a problem and are fixing it unlike sony with PS2 drive problems.

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Xeratule

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#31 Xeratule
Member since 2003 • 4472 Posts
Maybe $600 for a PS3 is worth it afterall; At least it's reliable.
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TrailorParkBoy

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#32 TrailorParkBoy
Member since 2006 • 2922 Posts

[QUOTE="TrailorParkBoy"]I am just going to go with a simple no, I am on my 5th 360 and all my friends have had to return theres to so I wouldn't be praising Microsoft right now.-Ninja_Dog-

At what point is this user error or maybe your just abusing the warranty system.

5 360?, if i was on 5 of anything, hell If I was on my 3rd of anything there would be no 4th or 5th.

Dude don't even for a second think it is my fault. How could it be? Hell I am still part lemming and used to be a full lemming (now part hermit) just over a year ago. I Fricken wipe my 360 down with a swifter to keep the dust off it for Christ sake. And why would I "abusing the warranty system."? My 360 was broke for almost 2 months (hole summer) and all I got was a #$%*en 1 month live card!! #$^%!!!!!!! I don't even pay for live I get it free so $%^&!!!!! (long story but I don't pay for gold, yet still get it)
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TrailorParkBoy

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#33 TrailorParkBoy
Member since 2006 • 2922 Posts
Maybe $600 for a PS3 is worth it afterall; At least it's reliable.Xeratule
ya, maybe if you don't like FPS'es but since I do the only real option for me is a 360 :(
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hoagey

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#34 hoagey
Member since 2003 • 164 Posts

[QUOTE="Xeratule"]Maybe $600 for a PS3 is worth it afterall; At least it's reliable.TrailorParkBoy
ya, maybe if you don't like FPS'es but since I do the only real option for me is a 360 :(

Are you joking? take a look at the top PS3 games, you got mainly shooters!!!! Which is the main reason why the PS3 has a more diverse library is utter bull****

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depresedmichfan

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#35 depresedmichfan
Member since 2005 • 1109 Posts
[QUOTE="-Ninja_Dog-"]

But low and behold , today I got a check from MS for 140 bucks !

Kestastrophe

where do you live? (i'm asking because i live in ann arbor and i saw the ticket in your sig)

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SillyManimal

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#36 SillyManimal
Member since 2007 • 774 Posts

Cool...You dont get to be one of the biggest corporations in the world by forgetting about your customers.Heil68

monopoly

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Runningflame570

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#37 Runningflame570
Member since 2005 • 10388 Posts

[QUOTE="Heil68"]Cool...You dont get to be one of the biggest corporations in the world by forgetting about your customers.SillyManimal

monopoly

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aG3Nt805

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#38 aG3Nt805
Member since 2004 • 142 Posts

I do believe the failure rate might be 33% or even higher. I base this on that I work for a certain major shipping company and I see about 150 shipments a day and at least 3-4 of those shipments are 360's being returned from Microsoft everyday.

Also about half the people I know who have a 360 have had to return theirs to get repaired.

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TrailorParkBoy

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#39 TrailorParkBoy
Member since 2006 • 2922 Posts

[QUOTE="TrailorParkBoy"][QUOTE="Xeratule"]Maybe $600 for a PS3 is worth it afterall; At least it's reliable.hoagey

ya, maybe if you don't like FPS'es but since I do the only real option for me is a 360 :(

Are you joking? take a look at the top PS3 games, you got mainly shooters!!!! Which is the main reason why the PS3 has a more diverse library is utter bull****

I know what you mean but after having so much fun with Halo on live I just couldn't not play Halo 3. There is Resistance, Killzone and I guess Warhawk but I mean thats nothing to Halo, Gears of war and Bioshock at least to me. Though I could understand why you would maybe pick the PS3.
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mamoru

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#40 mamoru
Member since 2005 • 637 Posts

Great

Now they're games division is -5,000,000,140 thanks to you

DarthaPerkinjan

LMAO:lol:HAHAHAHAHAHAH~~!!! thAT super funny~!!

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ff7isnumbaone

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#41 ff7isnumbaone
Member since 2005 • 5352 Posts

Yup. I had a small problem and and my warranty just ran out. I paid to get it fixed. And thats it.

But low and behold , today I got a check from MS for 140 bucks !

MS sure takes care of their customers.

-Ninja_Dog-

my friend just got his recently, too bad his got send his box in again.

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Spartan8907

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#42 Spartan8907
Member since 2006 • 3731 Posts
I'm just glad I bought a system that is reliable enough to not need it's warranty extended twice to an unheard of three years. That is a good move on their part, but thats not doing much for their reputation.
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Dreams-Visions

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#43 Dreams-Visions
Member since 2006 • 26578 Posts
[QUOTE="-Ninja_Dog-"]

Yup. I had a small problem and and my warranty just ran out. I paid to get it fixed. And thats it.

But low and behold , today I got a check from MS for 140 bucks !

MS sure takes care of their customers.

Tamarind_Face

yap by selling a horribly made console that is so unreliable that in 9 months my 360 died 3 times. Thats 1 hardware failure in 3 moths.

If they trully care for their customers my 360 shouldve been delivered by now. Its been 1 month since my 360 died and its still in their service center.

And by the Way that 140 dollar check, thats your money. Stop loving corporate scum.

Hey now. I have a lot of good friends that work at Microsoft.

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KungfuKitten

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#44 KungfuKitten
Member since 2006 • 27389 Posts
They pay people so they make threads like this.
On a more serious note, it was the least they should do.
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Runningflame570

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#46 Runningflame570
Member since 2005 • 10388 Posts

Hey now. I have a lot of good friends that work at Microsoft.

Dreams-Visions

Interpret it at corporate slaves then, but Microsoft is still scum even if most of the people who work there aren't necessarily scum as well.

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jliebel

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#47 jliebel
Member since 2005 • 1217 Posts
[QUOTE="DarthaPerkinjan"]

Great

Now they're games division is -5,000,000,140 thanks to you

DeadMan1290

:lol::lol:.....But shouldn't this be in his Blog???

What is up with you and blogs, someone please feed him a blog!

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ZeldaMaster32

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#48 ZeldaMaster32
Member since 2005 • 9263 Posts

Disk tray was acting erratic.

-Ninja_Dog-

That's what my 360 has been doing for awhile now and they fixed it for free?

I'm now contemplating sending in my 360. I'm tired of it opening whenever I'm playing a song in Guitar Hero.:x

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mazdero

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#49 mazdero
Member since 2002 • 1754 Posts

[QUOTE="Spartan8907"]I'm just glad I bought a system that is reliable enough to not need it's warranty extended twice to an unheard of three years. That is a good move on their part, but thats not doing much for their reputation.farrell2k

:lol: Not a good attempt at basing the 360. The longer the warranty, the better.

Some funny scenarios:

"Damn, THE 360 has a 3 year warranty? It must be a piece of crap! I'll go spend $200 extra on a PS3 and get a 1 year warranty!"

"oh, my God. That car has a 5 year bumper to bumper, and a 10 year powertrain warranty? I'm going to buy this one with a 3 year bumper to bumber and a 5 year powertrain, instead!. The fact that a company would need a 10 year warranty really does bad for their reputation."

LMAO. Do you silly fanboys even read before you type? Oh noes! Don't give me a warranty 3x as long as anyone else!!!!!!!!

Cow kids are funny :lol:

I hope you realize, that you should never have to use a warranty. it is there for piece of mind just in case in the rare occasion something does happen, you are covered. When you need to purchase, or extend a warranty because more than likely you will have to use it, that is not a good product. Do you know, the longer the warranty, the less prone to breaking the product is? Companies are not going to offer a lifetime warranty on a product that will constatnly fail and lose them a lot of money. super short warranties are used on products that are more prone to fail,such as those 30 day warranties and such.

Microsofts original warranty was not 3 years. it was extended to 3 years because of all the failures. They would rather lose money on repairs, then have people just plain not buy their system. My 360 has been rock solid so far, but I could have a failure. Its nice to know the warranty is there, but again, I shouldn't have to use it.

The inconvenience of being without your system at a crucial time is another thing. There are examples of that in this very thread. The warranty is nice, but frequent failures are always aggravating. However, I do believe some people have exxagerated on how many times their system has failed. I have seen as much as 10 time failures spoken of. Why in the world would you continue to send it in and not just sell it? I can't see that being true.

on the flip side, PS3's and Wii's have been spectacular in performance. Very seldom do you hear of failures. That is how hardware should be. You are paying top dollar for something, it better last a while. I guess this is the difference between Hardware, and software manufactuers.

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jg4xchamp

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#50 jg4xchamp
Member since 2006 • 64054 Posts
[QUOTE="-Ninja_Dog-"][QUOTE="stereointegrity"][QUOTE="-Ninja_Dog-"]

[QUOTE="HermitCommando"]By selling you a piece of trash with a 33% fail rate?AnFangs_Endes

You really don't believe that do you.

i think ur the only one that doesnt

Please out all the people on my friends list , no one has had a problem. Not a one.

But its cool continue to miss out on the X-perience

:lol: Now I'm worried that that'll turn into MS's next tag-line after "Jump-In"

god i hope not. Ill cry im supporting the company with the worst catch phrase :(