Microsoft responds to Watchdog

http://gamesindustry.biz/content_page.php?aid=22776

if anything watchdog showed last night, it was that the stereotype of lemmings as fat hairy men with no relationships is in fact true.Shazenab

Hey! I resemble that remark! Except I'm not fat...or hairy...and I am married.

Okay...nevermind.

if anything watchdog showed last night, it was that the stereotype of lemmings as fat hairy men with no relationships is in fact true.Shazenab

Your supporting the cow sterotype right now...

I don't know what the real numbers are, but 4 of my friends had to return their systems. Microsoft sent each one of them a new system. trust me these guys are grown men with lots of expensive electronic equipment, they know how to take care of their belongings. the systems just went down, I've had mine since launch and they are expecting mine to hit the bricks.

hope mine stays strong, honestly 2 weeks without my 360 is killer, I would actually have to move from my couch, yikes!

I don't know what the real numbers are, but 4 of my friends had to return their systems. Microsoft sent each one of them a new system. trust me these guys are grown men with lots of expensive electronic equipment, they know how to take care of their belongings. the systems just went down, I've had mine since launch and they are expecting mine to hit the bricks.

hope mine stays strong, honestly 2 weeks without my 360 is killer, I would actually have to move from my couch, yikes!

LEGEND_C4A

[QUOTE="LEGEND_C4A"]

I don't know what the real numbers are, but 4 of my friends had to return their systems. Microsoft sent each one of them a new system. trust me these guys are grown men with lots of expensive electronic equipment, they know how to take care of their belongings. the systems just went down, I've had mine since launch and they are expecting mine to hit the bricks.

hope mine stays strong, honestly 2 weeks without my 360 is killer, I would actually have to move from my couch, yikes!

gameofthering

damn! as a gamer, I feel for you! hope it won't make you give up on the system. even if mine dies, I'll still stick with microsoft, I'm absolutely loving this generation and its only gonna get better. microsoft just has to get cracking on fixing the hardware problems.

Heh, i've had mine since launch without any problems. I've got around 100 friends on XBL as well, only 1 of which has had a faulty console.

Keep in mind they only say that they have 248 "complaints" about faulty 360's...think about how many 360's are out there (10 million+). The problematic consoles aren't very prominent in number. Don't know about "Isolated"...but they're don't seem to be as many as people (mainly fanboys) like to think.

[QUOTE="gameofthering"][QUOTE="LEGEND_C4A"]

I don't know what the real numbers are, but 4 of my friends had to return their systems. Microsoft sent each one of them a new system. trust me these guys are grown men with lots of expensive electronic equipment, they know how to take care of their belongings. the systems just went down, I've had mine since launch and they are expecting mine to hit the bricks.

hope mine stays strong, honestly 2 weeks without my 360 is killer, I would actually have to move from my couch, yikes!

LEGEND_C4A

damn! as a gamer, I feel for you! hope it won't make you give up on the system. even if mine dies, I'll still stick with microsoft, I'm absolutely loving this generation and its only gonna get better. microsoft just has to get cracking on fixing the hardware problems.

if anything watchdog showed last night, it was that the stereotype of lemmings as fat hairy men with no relationships is in fact true.Shazenab

Lol I thought that was a woman at first.

Hmmm I have long hair, I weigh less than half what he did though.

Heh, i've had mine since launch without any problems. I've got around 100 friends on XBL as well, only 1 of which has had a faulty console.

Keep in mind they only say that they have 248 "complaints" about faulty 360's...think about how many 360's are out there (10 million+). The problematic consoles aren't very prominent in number. Don't know about "Isolated"...but they're don't seem to be as many as people (mainly fanboys) like to think.

Puckhog04

[QUOTE="Telekill"]A few ... "isolated" reports? Heck...I've heard of so many 360's breaking that it's insaine. Microsoft really needs to to fix those issues, and replace the early adoptor's consoles for free. The launch console's failiure rate is close to 60%. Come on Microsoft... you have the money... now step up and treat your customers right.osusfaith

He is a liar. It's nowhere near 60%...

This really a dumb argument. It's not as if you hear reports of 360's that are working. So some british group (Watchdog) gets 248 complaints of Xbox 360's not working (oddly enough, only a few weeks before the PS3 launches there) and all of a sudden they're all busting. The launch failure rate was about 5%...it's either at the same now or gone down since then. 60% is wishful thinking on his part...he is a known fanboy. Keep in mind, that's 248 complaints out of Millions of users...seriously, what a joke. Watchdog is overreacting.

[QUOTE="Puckhog04"]

Heh, i've had mine since launch without any problems. I've got around 100 friends on XBL as well, only 1 of which has had a faulty console.

Keep in mind they only say that they have 248 "complaints" about faulty 360's...think about how many 360's are out there (10 million+). The problematic consoles aren't very prominent in number. Don't know about "Isolated"...but they're don't seem to be as many as people (mainly fanboys) like to think.

sainraja

And that affects me how? :|

So (hypothetically) 10 people say that their 360's have busted...that's still only 258 (adding to the 248 of Watchdog's) that are busted out of how many, 10 million? Please, these reports are reaching. No console is perfect. You're going to have broken ones here and there.

"Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent."

Thats all you need to know. Thats what I keep saying. People are blowing this way out of proportion. 

Internet, you gotta love it.

"Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent."

Thats all you need to know. Thats what I keep saying. People are blowing this way out of proportion. 

Internet, you gotta love it.

Truth_Hurts_U

/thread

Fanboys blow this way out of proportion. It's wishful thinking on their part.

[QUOTE="osusfaith"][QUOTE="Telekill"]A few ... "isolated" reports? Heck...I've heard of so many 360's breaking that it's insaine. Microsoft really needs to to fix those issues, and replace the early adoptor's consoles for free. The launch console's failiure rate is close to 60%. Come on Microsoft... you have the money... now step up and treat your customers right.Puckhog04

He is a liar. It's nowhere near 60%...

This really a dumb argument. It's not as if you hear reports of 360's that are working. So some british group (Watchdog) gets 248 complaints of Xbox 360's not working (oddly enough, only a few weeks before the PS3 launches there) and all of a sudden they're all busting. The launch failure rate was about 5%...it's either at the same now or gone down since then. 60% is wishful thinking on his part...he is a known fanboy. Keep in mind, that's 248 complaints out of Millions of users...seriously, what a joke. Watchdog is overreacting.

"Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent."

Thats all you need to know. Thats what I keep saying. People are blowing this way out of proportion.

Internet, you gotta love it.

Truth_Hurts_U

[QUOTE="Puckhog04"]

[QUOTE="osusfaith"][QUOTE="Telekill"]A few ... "isolated" reports? Heck...I've heard of so many 360's breaking that it's insaine. Microsoft really needs to to fix those issues, and replace the early adoptor's consoles for free. The launch console's failiure rate is close to 60%. Come on Microsoft... you have the money... now step up and treat your customers right.GeneralZ0d

He is a liar. It's nowhere near 60%...

This really a dumb argument. It's not as if you hear reports of 360's that are working. So some british group (Watchdog) gets 248 complaints of Xbox 360's not working (oddly enough, only a few weeks before the PS3 launches there) and all of a sudden they're all busting. The launch failure rate was about 5%...it's either at the same now or gone down since then. 60% is wishful thinking on his part...he is a known fanboy. Keep in mind, that's 248 complaints out of Millions of users...seriously, what a joke. Watchdog is overreacting.

So 4 people makes up the entire 10+ million of Xbox 360 users now? Wow, that's news to me. Ok, so i have 100 people on my XBL friends list (yes, it's full) and only one has had a faulty Console...i have you beat!! This is all speculation and neither really holds any water. The only thing that matters is what's reported.

[QUOTE="Truth_Hurts_U"]

"Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent."

Thats all you need to know. Thats what I keep saying. People are blowing this way out of proportion. 

Internet, you gotta love it.

Puckhog04

/thread

Fanboys blow this way out of proportion. It's wishful thinking on their part.

so me and two friends going through 5 360's is in that margin? the only people i know who bought them except me. and we all have problems. Thats just a coincidence is it?

[QUOTE="Puckhog04"][QUOTE="Truth_Hurts_U"]

"Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent."

Thats all you need to know. Thats what I keep saying. People are blowing this way out of proportion. 

Internet, you gotta love it.

AzelKosMos

/thread

Fanboys blow this way out of proportion. It's wishful thinking on their part.

so me and two friends going through 5 360's is in that margin? the only people i know who bought them except me. and we all have problems. Thats just a coincidence is it?

:roll:

If it's true, which i don't believe for a second, then you would be. But you assume that everyone has these problems...keep in mind that Xbox 360's that work aren't reported, and they shouldn't be. Just because you have had some problems doesn't mean everyone has. Think about math for a second...what's 5% of 10 million? You could very well be in that category...especially considering Watchdog only had 248 complaints of faulty consoles.

Oh, btw, i have 100 friends on XBL and only 1 has had a faulty Consoles. My example > yours.

http://gamesindustry.biz/content_page.php?aid=22776

REAL35

Haha.  What a laugh.  More MS lies and spin that lemmings will ignore.  Some lemmings will even attribute this to Sony and use it as an excuse to blame SOny for even more lies.  True story.

[QUOTE="Shazenab"]if anything watchdog showed last night, it was that the stereotype of lemmings as fat hairy men with no relationships is in fact true.HarryCrackage

Hey! I resemble that remark! Except I'm not fat...or hairy...and I am married.

Okay...nevermind.

well I am fat and I bet I have the hairy back end of anyone on here....But I am married...Lucky for me I did not get hairy untill after the wedding

[QUOTE="AzelKosMos"][QUOTE="Puckhog04"][QUOTE="Truth_Hurts_U"]

"Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent."

Thats all you need to know. Thats what I keep saying. People are blowing this way out of proportion. 

Internet, you gotta love it.

Puckhog04

/thread

Fanboys blow this way out of proportion. It's wishful thinking on their part.

so me and two friends going through 5 360's is in that margin? the only people i know who bought them except me. and we all have problems. Thats just a coincidence is it?

:roll:

If it's true, which i don't believe for a second, then you would be. But you assume that everyone has these problems...keep in mind that Xbox 360's that work aren't reported, and they shouldn't be. Just because you have had some problems doesn't mean everyone has. Think about math for a second...what's 5% of 10 million? You could very well be in that category...especially considering Watchdog only had 248 complaints of faulty consoles.

Oh, btw, i have 100 friends on XBL and only 1 has had a faulty Consoles. My example > yours.

I never had any problems with my launch-day PS2 not working.  I guess, using your logic, that means there never were any problems and my example > the truth.

Fact lemmings, especially whomever re-raised the 3-5% thing.  That 3-5 per cent thing was proven false the day people were grumbling about a lawsuit and MS offered free lifetime warranties.

I don't believe this (or the PS2 problem for that matter) is as bad as it's being hyped, but to immediately assume then that MS is the bastion of truth is just as ridiculous and fanboyish.  Chances are it is somewhere in the middle.  There are clearly problems which anyboyd on the net can easily find out.  Chances are there is more than 5%.  However, I doubt they are higher than 10%.

Finally, just like when people were complaining about the PS2...I will say the same about people who have broken 360s.  I strongly believe the vast majority of casual gamers are mostly stupid.  I honestly believe their consoles break mainly due to their own negligence.  Hell, just like the people who were breaking their nintendo wrist straps, and their TVs as a result.  Come on.  

I have owned consoles since the beging of console TIME.  I have never had any issues with ANY of them that wasn't my own fault or that a simple cleaning didn't fix.  Then again, most people don't realize there is a list of DON'Ts in every console manual either.

Mines still in PERFECT condition... I've had it since 22/12/05.The-0ne

[QUOTE="The-0ne"]Mines still in PERFECT condition... I've had it since 22/12/05.Zhengi

Mines still perfect condition and I purchased mine on launch.

If you actually clicked on the link the failure rate of the 360 is lower than the industry average of between 3% to 5%. A forum full of fakeboys is not the best place to judge the reliability of a console. A statistical database of failure rates is.

[QUOTE="Puckhog04"][QUOTE="AzelKosMos"][QUOTE="Puckhog04"][QUOTE="Truth_Hurts_U"]

"Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent."

Thats all you need to know. Thats what I keep saying. People are blowing this way out of proportion. 

Internet, you gotta love it.

Rosencrantz

/thread

Fanboys blow this way out of proportion. It's wishful thinking on their part.

so me and two friends going through 5 360's is in that margin? the only people i know who bought them except me. and we all have problems. Thats just a coincidence is it?

:roll:

If it's true, which i don't believe for a second, then you would be. But you assume that everyone has these problems...keep in mind that Xbox 360's that work aren't reported, and they shouldn't be. Just because you have had some problems doesn't mean everyone has. Think about math for a second...what's 5% of 10 million? You could very well be in that category...especially considering Watchdog only had 248 complaints of faulty consoles.

Oh, btw, i have 100 friends on XBL and only 1 has had a faulty Consoles. My example > yours.

I never had any problems with my launch-day PS2 not working.  I guess, using your logic, that means there never were any problems and my example > the truth.

Fact lemmings, especially whomever re-raised the 3-5% thing.  That 3-5 per cent thing was proven false the day people were grumbling about a lawsuit and MS offered free lifetime warranties.

I don't believe this (or the PS2 problem for that matter) is as bad as it's being hyped, but to immediately assume then that MS is the bastion of truth is just as ridiculous and fanboyish.  Chances are it is somewhere in the middle.  There are clearly problems which anyboyd on the net can easily find out.  Chances are there is more than 5%.  However, I doubt they are higher than 10%.

Finally, just like when people were complaining about the PS2...I will say the same about people who have broken 360s.  I strongly believe the vast majority of casual gamers are mostly stupid.  I honestly believe their consoles break mainly due to their own negligence.  Hell, just like the people who were breaking their nintendo wrist straps, and their TVs as a result.  Come on.  

I have owned consoles since the beging of console TIME.  I have never had any issues with ANY of them that wasn't my own fault or that a simple cleaning didn't fix.  Then again, most people don't realize there is a list of DON'Ts in every console manual either.

I agree with the highlighted. As for the 3-5% claim by MS...i think that holds about as much water as anything else. It being false hasn't really been proven. Perhaps it's twisted in their favor a bit but every company does this. Possibly more like 6% would be accurate. But that's a guess...and in fact, i'd bet it's between 5-6% (and has been since lauch). But that's still not bad considering how many 360's are out there. Of course consoles are going to break but the second a report of one busting comes in fanboys make the claim that all of them are just "blowing up" when in fact it could be due to negligence (like you stated). Not to mention some of the reports of "broken 360's" could be false with the intention of making it look bad.

As for the Lawsuit and lifetime warranty, Sony was sued for the same thing with the PS2 (faulty hardware). Capcom head actually went as far as to accuse Sony of making their consoles bust after the one year mark. Doing the math though, 6% (at it's highest) of 10 million Xbox 360 consoles isn't very much...and in fact, it's very little when considering that half of these were probably busted because the individual had no idea what they were doing. In any case, the report only stated that there were 248 claims of having a busted 360. Some guy earlier in this thread that probably around 50000 360 users actually pay attention to Watchdog...which would say that the number is very low considering the amount that watch. I don't know how all of this pans out in the end, but i do think that the issue is being blown way out of proportion (as it was with the PS2).

Wow 360 can't even last one year... and lemmings say cows are getting milked..InfamousC

[QUOTE="AzelKosMos"][QUOTE="Puckhog04"][QUOTE="Truth_Hurts_U"]

"Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent."

Thats all you need to know. Thats what I keep saying. People are blowing this way out of proportion. 

Internet, you gotta love it.

Puckhog04

/thread

Fanboys blow this way out of proportion. It's wishful thinking on their part.

so me and two friends going through 5 360's is in that margin? the only people i know who bought them except me. and we all have problems. Thats just a coincidence is it?

:roll:

If it's true, which i don't believe for a second, then you would be. But you assume that everyone has these problems...keep in mind that Xbox 360's that work aren't reported, and they shouldn't be. Just because you have had some problems doesn't mean everyone has. Think about math for a second...what's 5% of 10 million? You could very well be in that category...especially considering Watchdog only had 248 complaints of faulty consoles.

Oh, btw, i have 100 friends on XBL and only 1 has had a faulty Consoles. My example > yours.

Yep, doubt it all you want, but i have never bought such a shoddy console before ever, and thats all the proof i need. Perhaps if my friends hadn't already replaced their 360's for new ones under the warrenty from Game and Dixons only for their second 360 to start with problems I would be more reasonable. But thats just ridiculous.

Quite frankly I'm fed up of this blind "3-5%" bollocks.

Watchdog only had 248 complaints yep. But i live in the uk with a screwed up 360, and until this article came up i wouldn't have thought of complaining to them. So my point? 248 people aren't the only ones with problems, they are just the ones who actually thought to phone watchdog. Most people would phone Microsoft.

[QUOTE="Zhengi"][QUOTE="The-0ne"]Mines still in PERFECT condition... I've had it since 22/12/05.CPM_basic

Mines still perfect condition and I purchased mine on launch.

If you actually clicked on the link the failure rate of the 360 is lower than the industry average of between 3% to 5%. A forum full of fakeboys is not the best place to judge the reliability of a console. A statistical database of failure rates is.

Very true.

[QUOTE="Puckhog04"][QUOTE="AzelKosMos"][QUOTE="Puckhog04"][QUOTE="Truth_Hurts_U"]

"Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent."

Thats all you need to know. Thats what I keep saying. People are blowing this way out of proportion. 

Internet, you gotta love it.

AzelKosMos

/thread

Fanboys blow this way out of proportion. It's wishful thinking on their part.

so me and two friends going through 5 360's is in that margin? the only people i know who bought them except me. and we all have problems. Thats just a coincidence is it?

:roll:

If it's true, which i don't believe for a second, then you would be. But you assume that everyone has these problems...keep in mind that Xbox 360's that work aren't reported, and they shouldn't be. Just because you have had some problems doesn't mean everyone has. Think about math for a second...what's 5% of 10 million? You could very well be in that category...especially considering Watchdog only had 248 complaints of faulty consoles.

Oh, btw, i have 100 friends on XBL and only 1 has had a faulty Consoles. My example > yours.

Yep, doubt it all you want, but i have never bought such a shoddy console before ever, and thats all the proof i need. Perhaps if my friends hadn't already replaced their 360's for new ones under the warrenty from Game and Dixons only for their second 360 to start with problems I would be more reasonable. But thats just ridiculous.

Quite frankly I'm fed up of this blind "3-5%" bollocks.

Watchdog only had 248 complaints yep. But i live in the uk with a screwed up 360, and until this article came up i wouldn't have thought of complaining to them. So my point? 248 people aren't the only ones with problems, they are just the ones who actually thought to phone watchdog. Most people would phone Microsoft.

That's cool, i do doubt you because you are lying. Claim all you want, the end is still the same.

[QUOTE="Zhengi"][QUOTE="The-0ne"]Mines still in PERFECT condition... I've had it since 22/12/05.CPM_basic

Mines still perfect condition and I purchased mine on launch.

If you actually clicked on the link the failure rate of the 360 is lower than the industry average of between 3% to 5%. A forum full of fakeboys is not the best place to judge the reliability of a console. A statistical database of failure rates is.

[QUOTE="AzelKosMos"][QUOTE="Puckhog04"][QUOTE="AzelKosMos"][QUOTE="Puckhog04"][QUOTE="Truth_Hurts_U"]

"Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent."

Thats all you need to know. Thats what I keep saying. People are blowing this way out of proportion. 

Internet, you gotta love it.

Puckhog04

/thread

Fanboys blow this way out of proportion. It's wishful thinking on their part.

so me and two friends going through 5 360's is in that margin? the only people i know who bought them except me. and we all have problems. Thats just a coincidence is it?

:roll:

If it's true, which i don't believe for a second, then you would be. But you assume that everyone has these problems...keep in mind that Xbox 360's that work aren't reported, and they shouldn't be. Just because you have had some problems doesn't mean everyone has. Think about math for a second...what's 5% of 10 million? You could very well be in that category...especially considering Watchdog only had 248 complaints of faulty consoles.

Oh, btw, i have 100 friends on XBL and only 1 has had a faulty Consoles. My example > yours.

Yep, doubt it all you want, but i have never bought such a shoddy console before ever, and thats all the proof i need. Perhaps if my friends hadn't already replaced their 360's for new ones under the warrenty from Game and Dixons only for their second 360 to start with problems I would be more reasonable. But thats just ridiculous.

Quite frankly I'm fed up of this blind "3-5%" bollocks.

Watchdog only had 248 complaints yep. But i live in the uk with a screwed up 360, and until this article came up i wouldn't have thought of complaining to them. So my point? 248 people aren't the only ones with problems, they are just the ones who actually thought to phone watchdog. Most people would phone Microsoft.

That's cool, i do doubt you because you are lying. Claim all you want, the end is still the same.

ok, fine. Yep you got me. I'm lying.

no.

Just because you don't want to believe me doesn't mean I'm lying. I guess anyone who dissagrees with you is a liar huh? :roll:

But hey, if you thats the way you think then trying to persuade you otherwise would be like headbutting a wall. Iv'e said my piece, and i'll leave it at that.

Wow 360 can't even last one year... and lemmings say cows are getting milked..InfamousC