Next Gen Ireland cancels Xbox 360 coverage due to RRoD & poor service

A portionof their news page;

PS3 Outselling Xbox 360 in USA?

News and Anaylis reports hitting the web indicate that the Playstation 3 is on course to outsell the Xbox 360 for the first time since launch in the USA. Is it due to increased software or the new price point. More details inside..

PS3 Successful & PS2 outselling Wii

According to Jamie Macdonald, Vice President of Sony Computer Entertainment Worldwide Studios, the PS3 is a great success and the PS2 is in fact outselling the Nintendo Wii, sounds like a war of words is on the cards. More details inside..

Ubisoft comment on PS3 development issues

Ubisofts Ghost Recon Advanced Warfighter 2 team have stepped up and are standing up for the PS3. Its not difficult to develop for, just needs a little getting used to, just as the Wii & Xbox 360 did. More details inside..

Clive Barkers Jericho snags God of War composer

Looks like Jericho just keeps getting better and better. Cris Velasco, composer for God of War I and II has stepped up and is composing the soundtrack for the new horror title due out in October. More details inside..

News Archive

NGI now Playstation only

Find out why we decided to become a Sony Exclusive site.

Heavenly Sword Looks Amazing

One of the greatest visual experiences we have witnessed in a game. Find out more inside.

Japan wants Sony Titles Now

Looks like Sony are making huge waves over in the land of the rising sun. Nintendo better watch their backs.

PS3 Sales Skyrocket Worldwide

New price point, great games are all contributing to Sonys rise in the next gen market.

Time Crisis 4 only on PS3

Looks like the arcade smash hit will be an exclusive to Playstation 3, what more could you want?

Latest Irish Sales Charts

Wii still on top, PS3 rising, 360 faltering, and DS destroying everything in its path.

PS3 Price Cut on the way???

Could we see a price cut for the PS3 shortly. Many internet reports seem to think so.

......You're using the Irish version of SDF for NEWS!? :|

Dude they had them for 2.5 years ... and they didn't have their reciepts.. babiespilotc

[QUOTE="Sidburn19"]This is not good. I'm from Ireland and i have a 360, luckly I haven't got and RRoD yet, but when the day comes it looks like it won't be just as easy as sending my 360 back to microsoft and getting them to fix it.Ninja-Vox

You ring them. Explain you have the RROD, they immediately ask you if you've tried the three troubleshooting steps on the xbox website. If you answer no they walk you through them. If you answer yes, they ask you for your address and ship you a box, or ask if you'd rather have a label emailed to you to stick on a box yourself.

Someone picks it up, or you can drop it off at a UPS collection point. They post it back to you about 10 days later. That's exactly the procedure.

The only time proof of purchase is required is if you demand your money back or compensation in the event of having multiple 360s break down on you. Their policy is that three RRODs gets you a free game or xbox live or something similar; however you must show proof of purchase. This is to counter the eBay guys buying dead xboxs for 20 bucks then demanding compensation from microsoft when they ship them all off.

The guys on this site are saying they paid 1.5k for three xbox 360s in cash, from a retailer which sells them at RRP, with no proof of purchase. They refused to accept temporary replacements while thiers are being repaired, and wont provide any proof that they paid 1.5k for their 360s. They then say that customer service has treated them terribly?

Like i said; this is just embarrassing for them.

Whats embarrassing is having a failure rate thats as high as the 360. It's ridiculous, I don't understand Microsoft and how the hell they could release a console that breaks down that easily. I've gone through 2, so more power to Next Gen Ireland!!

Jesus tap-dancing Christ, the more I look at this website, the more I find it hard to believe that the TC actually goes to it for news and that it took PAGES before someone noticed all this...Verge_6

ever think maybe he had something to do with it? anyone can create an account. and there are obviously people on these boards paid by console companies. how could there not be.

Whats embarrassing is having a failure rate thats as high as the 360. It's ridiculous, I don't understand Microsoft and how the hell they could release a console that breaks down that easily. I've gone through 2, so more power to Next Gen Ireland!!

I_Helios_I

heh - that's probably the site creators brother :P

[QUOTE="pilotc"]Dude they had them for 2.5 years ... and they didn't have their reciepts.. babiesI_Helios_I

[QUOTE="Sidburn19"]This is not good. I'm from Ireland and i have a 360, luckly I haven't got and RRoD yet, but when the day comes it looks like it won't be just as easy as sending my 360 back to microsoft and getting them to fix it.Ninja-Vox

You ring them. Explain you have the RROD, they immediately ask you if you've tried the three troubleshooting steps on the xbox website. If you answer no they walk you through them. If you answer yes, they ask you for your address and ship you a box, or ask if you'd rather have a label emailed to you to stick on a box yourself.

Someone picks it up, or you can drop it off at a UPS collection point. They post it back to you about 10 days later. That's exactly the procedure.

The only time proof of purchase is required is if you demand your money back or compensation in the event of having multiple 360s break down on you. Their policy is that three RRODs gets you a free game or xbox live or something similar; however you must show proof of purchase. This is to counter the eBay guys buying dead xboxs for 20 bucks then demanding compensation from microsoft when they ship them all off.

The guys on this site are saying they paid 1.5k for three xbox 360s in cash, from a retailer which sells them at RRP, with no proof of purchase. They refused to accept temporary replacements while thiers are being repaired, and wont provide any proof that they paid 1.5k for their 360s. They then say that customer service has treated them terribly?

Like i said; this is just embarrassing for them.

Whats embarrassing is having a failure rate thats as high as the 360. It's ridiculous, I don't understand Microsoft and how the hell they could release a console that breaks down that easily. I've gone through 2, so more power to Next Gen Ireland!!

You didn't bother looking at the website before ranting, did you?