@KungfuKitten said:
Hm I didn't expect so many people to sell them. How do you deal with unsatisfied customers? Or is that a rare occurrence? I mean, after several years of daily use those things become more prone to failure.
I've had a bad experience selling an old GPU on Amazon and 1 good one. I've also had a great experience selling old GPUs on a hardware forum. But this last experience on Amazon has turned me away from selling my old cards. I'll stick with handing them down to my younger brother or using them in space PC for the kids.
On to the Amazon Story:
I had a old GTX 280 in my closet. Before I put her away from using it I cleaned her off really good and she sat in there for about 4 years. About 12 months ago I figured I would sell it since it wasn't going to get any further use from me. My younger brother had my second GTX 280 that has been in use since I bought them at the end of 2009. The card easily had 6+ years of use and was still going strong.
Anyway, I took the one I still had and replaced the TIM on it since the GPU is aged. I then tested the card out and she ran cool and put up numbers when compared to other GTX 280 cards in benchmark tests and I had no issues when using the card in a couple of games.
I put the card for sale on Amazon, posted pics with it of how it works and so on....
Card sells and I ship it out. The customer got the card and contacted me a day after he got it and said the card didn't work. He wanted to return it. I issued a RMA and the customer took nearly 2 weeks to send it back. During the time that the card was still shipping back to me, the customer blasted me on Amazon because I wouldn't pay for shipping the item back and that it was broken and I sold him faulty hardware. Two days later the card was finally delivered to me.
Now, it certainly is possible something happened with the card during shipping and that it could have broken. I took the card out, I checked the serial number on the card to the number I wrote down (to make sure the same card came back if any issues) and they did match. I then installed the card and tested it - it worked just fine. It worked just like the day it did when I last tested it. I even loaded up a couple of games and played them for a while - no issues.
I had to compile a number of pictures and email to Amazon to show them that the customer posted a false negative feedback about the product not working. I then emailed to the customer telling them of everything that I did (testing the card to contacting Amazon about his false negative feedback) and how they were removing it. I also asked the customer if he tried any troubleshooting on the card when he got it. I asked what kind of PSU was he using and asked why he didn't ask for help instead of trying to blast me. I never heard back from him. He was out almost $20 for shipping back the card, I had my card back and I can work on selling it again should I feel the need.
My guess is the guy had a shitty PSU and thought he could run an older card (this is a power hungry card, draws upwards of 250W), but the system wouldn't boot or he was just stupid and couldn't figure out how to use it.
@silversix_ said:
meh, i sold my 570 for something like $165USD back in Fall 2015. If its in good condition, you have the original packaging and you take good pics (so the buyer could actually see wtf he's buying), you can get a decent amount even years after the card launched.
I sold one of my old GTX 570s on Amazon. I think for around $125. Easy sale. No complaint for the person that bought it. I always keep the box and all the packaging my hardware comes in. You'll see better return if you do sell it or at the very least, you have a place to put the hardware back if you want to store it.
I also had an old PC game that had all the original box, artwork, jewel case, discs and extra things that came in box. I sold it for almost $80.
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