Post your Red-Ring Return Times

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konichiwa21

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#1 konichiwa21
Member since 2005 • 4025 Posts
So i've heard many different times that the 360 can come back to the owner have shipping it off to get repaired . How soon did you get yours back ?
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mutenpika

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#2 mutenpika
Member since 2004 • 2940 Posts
I got it back in under a week and a half, all three times. I was quite satisfied.
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Riki101

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#3 Riki101
Member since 2004 • 2339 Posts
if you live in canada, you get amazing service and it takes a week and a half
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Xbox360Fanboy12

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#4 Xbox360Fanboy12
Member since 2007 • 76 Posts

Got my box in a week.

Another week to send it back to them.

One more week to recieve a new Xbox 360.

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sauska_sun

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#5 sauska_sun
Member since 2006 • 694 Posts

I got it back in under a week and a half, all three times. I was quite satisfied.mutenpika

same here

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Latinoheat47

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#6 Latinoheat47
Member since 2006 • 479 Posts
I live in Canada and my friend's 360 has been gone for 3 weeks now.
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deactivated-5f768591970d3

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#7 deactivated-5f768591970d3
Member since 2004 • 1255 Posts
i hope about a week or so is right, i just called for my box yesterday, first time i popped in halo3 i got the ring
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Slurms_M

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#8 Slurms_M
Member since 2007 • 530 Posts

I got it back in under a week and a half, all three times. I was quite satisfied.mutenpika

Oh god

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madmidnight

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#9 madmidnight
Member since 2004 • 2066 Posts
My launch 360 has RRoD'd 0 times, whoo hooo.
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BZSIN

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#10 BZSIN
Member since 2005 • 7889 Posts

I'm pretty sure they told me 25 days in the email, but I got it back in less than 2 weeks.

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Shrapnel99

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#11 Shrapnel99
Member since 2006 • 7143 Posts
Zero days, because mine is still working fine for a year now :P (Hope I didn't jinks myself ;) )
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konichiwa21

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#12 konichiwa21
Member since 2005 • 4025 Posts
well i sent mine in last monday - it currently says they still have it , and i called and they said it takes 3-4 weeks
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ssj_ken

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#13 ssj_ken
Member since 2004 • 223 Posts
I dont understand why microsoft doesn't address this issue properly. It's been almost 2 years now, this issue has to stop.
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3picuri3

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#14 3picuri3
Member since 2006 • 9618 Posts

I've had 3 RROD, all have been back within 48 hours, one within 24 hours.

I live in Toronto, Canada - the policy here is to ship a new console from the warehouse when your defect is picked up by UPS, so it all depends on when it goes out during the day.

So yeah, RROD is no big issue for me :) it gives my Wii time for loving.

edit - i just noticed how many of you in canada seem to be waiting much longer, i guess i'm just closer to the warehouse :) it's in mississauga, very short drive from TO. portions are actually part of the GTA.

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laughingman42

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#15 laughingman42
Member since 2007 • 8730 Posts
2 weeks to the day.
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3picuri3

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#16 3picuri3
Member since 2006 • 9618 Posts
well kotaku did a piece a while ago about the queue for repairs going up - so maybe it does take longer, mines been good for about 5 months.
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yakk_3

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#17 yakk_3
Member since 2005 • 1442 Posts

So yeah, RROD is no big issue for me :) it gives my Wii time for loving.

3picuri3
tee hee
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darklord888

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#18 darklord888
Member since 2004 • 8382 Posts
I got it back in under a week and a half, all three times. I was quite satisfied.mutenpika


all three timesmutenpika


I was quite satisfiedmutenpika


:|
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laughingman42

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#19 laughingman42
Member since 2007 • 8730 Posts

well kotaku did a piece a while ago about the queue for repairs going up - so maybe it does take longer, mines been good for about 5 months.3picuri3

have you called them? I think they may have lost yours or something because I've never heard of taht before.

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Grive

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#20 Grive
Member since 2006 • 2971 Posts
When it RRoD'd, I got it in about 5 business days, or 7 natural days. Then again, I do live rather close to the repair center, and mine died back when there was a vastly smaller userbase, so I don't think I'm the norm here.
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btaylor2404

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#21 btaylor2404
Member since 2003 • 11353 Posts
Mine went down 3 times, all were back within 5 business days. Never paid. I don't have a problem with that, good customer service as far as I'm concerned.
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kcpp2b

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#22 kcpp2b
Member since 2006 • 12498 Posts

So i've heard many different times that the 360 can come back to the owner have shipping it off to get repaired . How soon did you get yours back ?konichiwa21

If you're serious about this query post it in the 360 forum for better responses and less likely 360 bashing.

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chansaet

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#23 chansaet
Member since 2003 • 6282 Posts
1st time:Xbox broke RROD1 week laterfor box to arrive (but wrong address UPS fixed it, called microsoft and said they would fix it and send in another box)2nd Week box did not arrive (called microsoft and said 2nd box was never send, send the box I have)3rd week. Arrived at micosoft4th week. Box had same wrong address but luckly UPS fixes it
2nd time:Xbox broke RROD1 week later box arrives2nd week box arrives at center but xbox.com is messued up could not see repair status3rd week Repair status finally updates4th week. My xbox just finished repairing and will arrive thrusday (did not get tracking # yet)
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mushroomscout89

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#24 mushroomscout89
Member since 2004 • 6434 Posts
One can only assume that the hastened return times means Mircosoft is getting good at this.
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Xolver

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#25 Xolver
Member since 2005 • 2052 Posts

My launch 360 has RRoD'd 0 times, whoo hooo.madmidnight

Due to basic logic and math, I hereby declare the 360 of having a 0.1% fail rate!

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QuasidodoJr

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#26 QuasidodoJr
Member since 2004 • 474 Posts
Mine's went down three times. 1st two times was relatively quick. This past time, it took almost 4 weeks, from when I initially called. This means, waiting for the box to come, mailing it in and receiving it back.
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btaylor2404

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#27 btaylor2404
Member since 2003 • 11353 Posts
Also I live in Little Rock, AR. and the return is coming from somewhere in Texas, which may help, that's a 1 day ship time for brown.
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konichiwa21

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#28 konichiwa21
Member since 2005 • 4025 Posts

they told me that it takes 3-4 weeks to "get it back" - so i'm assuming they start counting from the time they get it

btw does anyone know where the place is that they fix them - i live in wisconsin so i'm not sure if that factors into it any

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thenycest1_b_basic

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#29 thenycest1_b_basic
Member since 2002 • 592 Posts

rofls this many RROD's?

thats why i never thought about buying 360, i did consider it but its quality is crap, i cant put down 400 for a system that might break

quality is jus one of the things i buy something for... i didn't buy wii cause i can play couusins and its jus gamecube with a newcontroller... and they price it at 300+?so overpriced. and 360 isrushed system, its breakdown insystems shows that.

gg guys. sony is the true nextgen. quality console and quality games coming

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sdelaney86

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#30 sdelaney86
Member since 2005 • 4190 Posts
One can only assume that the hastened return times means Mircosoft is getting good at this. mushroomscout89
I think they are not even trying to fix them, and just are immediately sending back new ones.
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wiganath

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#31 wiganath
Member since 2004 • 433 Posts
17 days door to door. UK.
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metalsonicgc2k4

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#32 metalsonicgc2k4
Member since 2004 • 5032 Posts
3 weeks, luckily I got it back the day before Halo 3 was released
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TREAL_Since

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#33 TREAL_Since
Member since 2005 • 11946 Posts

I got it back in under a week and a half, all three times. I was quite satisfied.mutenpika

You are luck as hell I guess. Mine still hasn't come back and I shipped it out 2 weeks ago! I'm borrowing my friend's 360 for my Wii until I get it back.

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Tenudin

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#34 Tenudin
Member since 2005 • 439 Posts
I'm shipping mine off today (damn UPS store isn't open on Saturdays) an I should expect it back by the end of next week or beginning of the week after?
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geosautus

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#35 geosautus
Member since 2005 • 36 Posts

2 months. Whoopie (Norway)

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ByFly

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#36 ByFly
Member since 2006 • 1917 Posts

When it RRoD'd, I got it in about 5 business days, or 7 natural days. Then again, I do live rather close to the repair center, and mine died back when there was a vastly smaller userbase, so I don't think I'm the norm here.Grive

yep same here.. I sended it away mondey I got it back same week Friday :D

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ApocalypseXIVV

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#37 ApocalypseXIVV
Member since 2004 • 1988 Posts

I got it back in under a week and a half, all three times. I was quite satisfied.mutenpika

Really? how is that possible? It takes 3 days to get the box, 3 days to send it back, and 3 days to get it again...they fixed ur 360 in 1 day?

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Nagidar

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#38 Nagidar
Member since 2006 • 6231 Posts

Dunno, never sent mine in, I threw it away and bought a new one.

EDIT: Technically, I guess my return time was around 30 minutes. lol

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_Fabrick_

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#39 _Fabrick_
Member since 2007 • 512 Posts
2 weeks, better than expected. I live in the UK.