It was sony's choice to release a year behind 360. In that time they could have looked how great 360's dashboard is and improved upon it. Instead they went the cheap route and made things free. Being free means they would always be a step behind. Most people see that and bought 360's instead. They didnt get achievements for a long time so games felt incomplete compared to 360 games. Releasing one year afterisnt a reason for sony to be behind 360. It was sony's fault for not learning why people pay for xbox live.
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