So, you give $55 to gamestop, and you have free games forever?

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YankeesNYC4life

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#1 YankeesNYC4life
Member since 2010 • 235 Posts

I think they have a 7 day return policy on used games at gamestop, this is the managers exact words to me "most people buy used games because if you dont like the game you can return it" so therefore i guess you can just buy one used game, play it and beat it in 6 days and return it and get another game and keep doing this,ofcoarse this is better for single player games like metal gear, alan wake.... games like that. does anyone know if im right about this,

sorry if this is offtopic, i guess this goes under the category of "game store wars" cause this sounds like a pretty smart thing to do on behalf of the gamer and i dont think any other store has this policy

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creaturemagic27

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#2 creaturemagic27
Member since 2010 • 86 Posts

Eb games in australia does this but they are owned by gamestop so yeah.

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OfficerLeach_

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#3 OfficerLeach_
Member since 2010 • 419 Posts

idk why they would do that but ive heard of way better loopholes such as that

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deactivated-61cf0c4baf12e

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#4 deactivated-61cf0c4baf12e
Member since 2006 • 6013 Posts

Try to return your games 3 or 4 times in a row, they won't let you.

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Twin-Blade

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#5 Twin-Blade
Member since 2005 • 6806 Posts

As said earlier, EB games in Australia, which is owned by Gamestop, does the same thing. I don't really understand how it works though. I buy a new game, take it back & get another new game... The developer for the second game I get still gets cash right? While the game I traded back gets sold for less. Perhaps retailers make more on used games because none of the profit goes to developers, which would encourage them to try & get used copies. Unethical, but would make the game easier to sell because it's cheaper, while they also make more off its sale.

Why don't developers have a 'not for resale' policy? Or if the distribute it to retailers, is there some law that allows retailers to do so? This is why there is a part of me that supports digital distribution, as much as I love physical copies.

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YankeesNYC4life

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#6 YankeesNYC4life
Member since 2010 • 235 Posts

Try to return your games 3 or 4 times in a row, they won't let you.

_TheJoker_

how do you know?

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spookykid143

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#7 spookykid143
Member since 2009 • 10393 Posts

Here in Australia after the third game you are stuck with that game.

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amaneuvering

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#8 amaneuvering
Member since 2009 • 4815 Posts

I think they have a 7 day return policy on used games at gamestop, this is the managers exact words to me "most people buy used games because if you dont like the game you can return it" so therefore i guess you can just buy one used game, play it and beat it in 6 days and return it and get another game and keep doing this,ofcoarse this is better for single player games like metal gear, alan wake.... games like that. does anyone know if im right about this,

sorry if this is offtopic, i guess this goes under the category of "game store wars" cause this sounds like a pretty smart thing to do on behalf of the gamer and i dont think any other store has this policy

YankeesNYC4life
You can't do it forever. I tried and eventually they told me I was abusing the system and that I wasn't allowed to return games any more and that they would be watching me :o
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Twin-Blade

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#9 Twin-Blade
Member since 2005 • 6806 Posts

Here in Australia after the third game you are stuck with that game.

spookykid143

What store is that policy at? I've returned games more than three times before. The dude at the store usually encourages me to return any new game I buy in before 7 days.

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OfficerLeach_

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#10 OfficerLeach_
Member since 2010 • 419 Posts

[QUOTE="spookykid143"]

Here in Australia after the third game you are stuck with that game.

Twin-Blade

What store is that policy at? I've returned games more than three times before. The dude at the store usually encourages me to return any new game I buy in before 7 days.

most likely because they get a higher sale margin even if its a tradeso they dont care if you do it...i bet if the big wigs at that company knew he was encouraging you to do so he might not be around no more...where i live if its out the wrapper you can only exchange it for the same game...but then you can just take the "same game" thats now in the wrapper back lmao

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erglesmergle

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#11 erglesmergle
Member since 2009 • 1769 Posts

I probably would exploit the system this way if I didnt have a thing for keeping the games I like. I like having a game collection. I do use the 7 day return policy to try out games Im unsure of. If I like the game, then Ill keep it. if I dont, Ill milk it for what its worth and return it by the 7th day.

The jackass working at Game Crazy wouldnt let me return Unreal Tournament 3 (reason: no one plays) even though I only had it for less than 12 hours so I just sold it to them for half the original cost. I never went there again and they eventually shut down. I felt so happy. I had a grudge against Game Crazy and that employee. Hope hes unemployed.

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erglesmergle

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#12 erglesmergle
Member since 2009 • 1769 Posts

[QUOTE="YankeesNYC4life"]

I think they have a 7 day return policy on used games at gamestop, this is the managers exact words to me "most people buy used games because if you dont like the game you can return it" so therefore i guess you can just buy one used game, play it and beat it in 6 days and return it and get another game and keep doing this,ofcoarse this is better for single player games like metal gear, alan wake.... games like that. does anyone know if im right about this,

sorry if this is offtopic, i guess this goes under the category of "game store wars" cause this sounds like a pretty smart thing to do on behalf of the gamer and i dont think any other store has this policy

amaneuvering

You can't do it forever. I tried and eventually they told me I was abusing the system and that I wasn't allowed to return games any more and that they would be watching me :o

Does anyone know if its illegal for Gamestop to refuse to accept returns if you abuse the system? I believe the receipt doesnt say anything about "We reserve the right to refuse returns" so theyre obligated to accept returns. But they can refuse to serve you.

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spookykid143

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#13 spookykid143
Member since 2009 • 10393 Posts

[QUOTE="spookykid143"]

Here in Australia after the third game you are stuck with that game.

Twin-Blade

What store is that policy at? I've returned games more than three times before. The dude at the store usually encourages me to return any new game I buy in before 7 days.

GAME

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testfactor888

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#14 testfactor888
Member since 2010 • 7157 Posts

[QUOTE="amaneuvering"][QUOTE="YankeesNYC4life"]

I think they have a 7 day return policy on used games at gamestop, this is the managers exact words to me "most people buy used games because if you dont like the game you can return it" so therefore i guess you can just buy one used game, play it and beat it in 6 days and return it and get another game and keep doing this,ofcoarse this is better for single player games like metal gear, alan wake.... games like that. does anyone know if im right about this,

sorry if this is offtopic, i guess this goes under the category of "game store wars" cause this sounds like a pretty smart thing to do on behalf of the gamer and i dont think any other store has this policy

erglesmergle

You can't do it forever. I tried and eventually they told me I was abusing the system and that I wasn't allowed to return games any more and that they would be watching me :o

Does anyone know if its illegal for Gamestop to refuse to accept returns if you abuse the system? I believe the receipt doesnt say anything about "We reserve the right to refuse returns" so theyre obligated to accept returns. But they can refuse to serve you.

From experience they will gladly accept one return and on occasion will be ok with one more after that. When it happens again after that they tend to refuse but it really depends on the employees.
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LovePotionNo9

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#15 LovePotionNo9
Member since 2010 • 4751 Posts

I wish people didn't abuse this system because I have to return almost every used game from Gamestop simply because it doesn't play, not because I don't like it. It makes those of us with honest intentions seem like we're abusing the system, too.

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testfactor888

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#16 testfactor888
Member since 2010 • 7157 Posts

I wish people didn't abuse this system because I have to return almost every used game from Gamestop simply because it doesn't play, not because I don't like it. It makes those of us with honest intentions seem like we're abusing the system, too.

LovePotionNo9
If it doesn't play they usually have systems there that they can use to prove that it is in fact broken. That is if they gave you hell in the first place :)
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OfficerLeach_

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#17 OfficerLeach_
Member since 2010 • 419 Posts

I wish people didn't abuse this system because I have to return almost every used game from Gamestop simply because it doesn't play, not because I don't like it. It makes those of us with honest intentions seem like we're abusing the system, too.

LovePotionNo9

that shouldnt be a problem if your simply wanting the same game because the other didnt work...otherwise by getting a dif game your doing the same thing...

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erglesmergle

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#19 erglesmergle
Member since 2009 • 1769 Posts

I wish people didn't abuse this system because I have to return almost every used game from Gamestop simply because it doesn't play, not because I don't like it. It makes those of us with honest intentions seem like we're abusing the system, too.

LovePotionNo9

Well its evident he has a 360. :lol:

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DerekLoffin

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#20 DerekLoffin
Member since 2002 • 9095 Posts

[QUOTE="amaneuvering"][QUOTE="YankeesNYC4life"]

I think they have a 7 day return policy on used games at gamestop, this is the managers exact words to me "most people buy used games because if you dont like the game you can return it" so therefore i guess you can just buy one used game, play it and beat it in 6 days and return it and get another game and keep doing this,ofcoarse this is better for single player games like metal gear, alan wake.... games like that. does anyone know if im right about this,

sorry if this is offtopic, i guess this goes under the category of "game store wars" cause this sounds like a pretty smart thing to do on behalf of the gamer and i dont think any other store has this policy

erglesmergle

You can't do it forever. I tried and eventually they told me I was abusing the system and that I wasn't allowed to return games any more and that they would be watching me :o

Does anyone know if its illegal for Gamestop to refuse to accept returns if you abuse the system? I believe the receipt doesnt say anything about "We reserve the right to refuse returns" so theyre obligated to accept returns. But they can refuse to serve you.

Hard to say if it is illegal, but even if it is, if you took them to court to complain, I don't think a judge is going to be too sympathetic once he hears how you've been abusing the return system. Probably best you could hope for would be getting your money back, and enjoying a permanent black listing at that store, and possibly others.
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OfficerLeach_

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#22 OfficerLeach_
Member since 2010 • 419 Posts

yea its really just at whoevers working discretion...they can return 100 xs for you if they want...im sure theres a policy for them 2 follow but usualy retail places just wing it and do their own thing and have their own special set of rules that thier district manager implements...usually if the managers are cool you can get breaks...what applies at one gamestop might be different at another

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YankeesNYC4life

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#23 YankeesNYC4life
Member since 2010 • 235 Posts

i dont think they check how much times you returned a game on the same $ you payed, its none of their business really, and im pretty sure you can return it to ANY gamestop, not the one you bought it from, like macy's and bestbuy

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T-Baggimus

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#24 T-Baggimus
Member since 2009 • 96 Posts

i dont think they check how much times you returned a game on the same $ you payed, its none of their business really, and im pretty sure you can return it to ANY gamestop, not the one you bought it from, like macy's and bestbuy

YankeesNYC4life

All the GameStops I go to ask for ID when you return so they can put you in the system when you return something which ultimately saves your return history. One way to counter this is to just say you don't have ID and make up some bull**** contact info. But that only works if you plan on switching to different GameStops or wait for a new employee each time you do so.

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testfactor888

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#25 testfactor888
Member since 2010 • 7157 Posts

i dont think they check how much times you returned a game on the same $ you payed, its none of their business really, and im pretty sure you can return it to ANY gamestop, not the one you bought it from, like macy's and bestbuy

YankeesNYC4life
Every game is in their computer and they would need a receipt for the return. The receipt would show you already returned a game as they have to have that on there to give you the exchange. That would already tell whatever Gamestop you went to that you returned a game at least once. Not sure if the computer would tell them anything else as I don't know if they can leave notes on transactions or not
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gamesinmotion

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#26 gamesinmotion
Member since 2010 • 83 Posts

[QUOTE="amaneuvering"][QUOTE="YankeesNYC4life"]

I think they have a 7 day return policy on used games at gamestop, this is the managers exact words to me "most people buy used games because if you dont like the game you can return it" so therefore i guess you can just buy one used game, play it and beat it in 6 days and return it and get another game and keep doing this,ofcoarse this is better for single player games like metal gear, alan wake.... games like that. does anyone know if im right about this,

sorry if this is offtopic, i guess this goes under the category of "game store wars" cause this sounds like a pretty smart thing to do on behalf of the gamer and i dont think any other store has this policy

erglesmergle

You can't do it forever. I tried and eventually they told me I was abusing the system and that I wasn't allowed to return games any more and that they would be watching me :o

Does anyone know if its illegal for Gamestop to refuse to accept returns if you abuse the system? I believe the receipt doesnt say anything about "We reserve the right to refuse returns" so theyre obligated to accept returns. But they can refuse to serve you.

It's not worth arguing about. I probably return one out of 3 used games purchased and they never bat an eyelash.
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CajunShooter

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#27 CajunShooter
Member since 2006 • 5276 Posts

The policy is 1 return per purchase for not liking the game. So if you buy a $55 game you are allowed to take it back once for the reason of not liking it and exchanging it for another. This doesn't apply to defective games. Defective games can be exchanged as many times as needed within the 30 day period or 1 year if you buy it for another copy of the same game. If they don't have the same game they will usually offer store credit.

It is store policy that the employees can refuse any transaction or trade at their own discretion. Not sure if it is on the receipt, but it is on a standup that is supposed to be present at their registers with all their policies.

However, Gamestop does allow its employees to be lenient with these policies, so if you are a frequent customer that the employees their like you can usually do whatever you please as many times as you want.

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ianuilliam

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#28 ianuilliam
Member since 2006 • 4955 Posts

As said earlier, EB games in Australia, which is owned by Gamestop, does the same thing. I don't really understand how it works though. I buy a new game, take it back & get another new game... The developer for the second game I get still gets cash right? While the game I traded back gets sold for less. Perhaps retailers make more on used games because none of the profit goes to developers, which would encourage them to try & get used copies. Unethical, but would make the game easier to sell because it's cheaper, while they also make more off its sale.

Why don't developers have a 'not for resale' policy? Or if the distribute it to retailers, is there some law that allows retailers to do so? This is why there is a part of me that supports digital distribution, as much as I love physical copies.

Twin-Blade

No, this isn't about buying a new game and trading it in. This is about their policy to let you buy a used game, and bring it back for any reason within 7 days, and trade it for another of equal value. If you buy a new game, you can only return it if it is defective. You can always bring in any game, whether you bought it new or used, and trade/sell it to GS, but you'll get like $5 for it and they'll turn around and sell it for $55.

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Diviniuz

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#29 Diviniuz
Member since 2009 • 6460 Posts
Issue is: The Manager reserves the right to refuse returns. So if you keep doing it, they will catch on and stop you
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skrat_01

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#30 skrat_01
Member since 2007 • 33767 Posts
They put the game right back on the shelf so they make zero loss. The theoretically is consumers will generally replace it with another title, and eventually hang onto one, or trade it back (which is even better for the retailer).
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Saxsoon

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#31 Saxsoon
Member since 2007 • 1021 Posts
In Texas, they are considered by the state as a pawn shop, so I think they are given some leeway into refusing trade ins. When I lived in Florida for a few months I abused it a little and got Assassin's Creed first, then Halo 2, and then something else. When I got the last one, I noticed how they circled the receipt around it, and I had never seen them do that before. I assumed it probably had to do with how I was trading in several copies. And you guys seriously don't think they keep track of all purchases and returns? Seriously? Why do you think they make you sign so much when you do trade ins and returns as well as require a receipt when you return something? Obviously some of you have never worked in retail or taken an accounting class before.
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3rdbass

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#32 3rdbass
Member since 2009 • 3301 Posts

I do this almost all the times with used games but I guess since I spread my returns at least over a couple weeks they don't care. I haven't tried out a game in a long time though since new game prices have been falling so fast. I have done this probably 20-25 times or so without a hitch. Just have to say you didn't like the game. I also half of the time returned it to a different store than I bought the game.

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bleehum

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#33 bleehum
Member since 2004 • 5321 Posts

[QUOTE="LovePotionNo9"]

I wish people didn't abuse this system because I have to return almost every used game from Gamestop simply because it doesn't play, not because I don't like it. It makes those of us with honest intentions seem like we're abusing the system, too.

OfficerLeach_

that shouldnt be a problem if your simply wanting the same game because the other didnt work...otherwise by getting a dif game your doing the same thing...

Uhhh yeahhh, it's definitely not the same thing. If someone decides to get a different used game because the one they bought didn't work, it's not even close to the same thing. I'd like to know how you came to the conclusion it's the same thing as returning a used game each time before the 7 days so you essentially get free games.

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Ghost_702

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#34 Ghost_702
Member since 2006 • 7405 Posts

As said earlier, EB games in Australia, which is owned by Gamestop, does the same thing. I don't really understand how it works though. I buy a new game, take it back & get another new game... The developer for the second game I get still gets cash right? While the game I traded back gets sold for less. Perhaps retailers make more on used games because none of the profit goes to developers, which would encourage them to try & get used copies. Unethical, but would make the game easier to sell because it's cheaper, while they also make more off its sale.

Why don't developers have a 'not for resale' policy? Or if the distribute it to retailers, is there some law that allows retailers to do so? This is why there is a part of me that supports digital distribution, as much as I love physical copies.

Twin-Blade

You're "not for resale" talk made me check my MW2 game case. It actually does have a "not for resale" listed on the back of the case in the lower right-hand corner. However, you can still buy the game "pre-owned" at Gamestop. Maybe it means something I don't understand, but my initial interpretation is that once the game has been officially sold, it cannot be resold to anyone. Yet, gamestop does this. Actually, after looking at the back cover that Gamestop shows on their site (my link), where mine say's "not for resale", their's says "Gamestop". Maybe it's because my copy came with the MW2 console I bought.

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EdenProxy

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#35 EdenProxy
Member since 2010 • 1561 Posts

Thats cheating the system and is wrong

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iBear-

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#36 iBear-
Member since 2010 • 1092 Posts

Tried it, they get angry after awhile. Maybe have a friend walk in do it for you idk

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iBear-

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#37 iBear-
Member since 2010 • 1092 Posts

Thats cheating the system and is wrong

EdenProxy

lol

buy a used copy if it's so wrong

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coasterguy65

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#38 coasterguy65
Member since 2005 • 7133 Posts

They put the game right back on the shelf so they make zero loss. The theoretically is consumers will generally replace it with another title, and eventually hang onto one, or trade it back (which is even better for the retailer).skrat_01

This ^^^. I've never ran into a problem with GS taking used games back when I say I don't like them. I don't do it all the time though, and I do buy new stuff there so maybe that's why.

My feeling though is if they do have a problem with you returning something then they need to advise you of that fact up front. I doubt legally they can refuse to take back a trade if it's in the same shape as you bought it, and accepting used games back is their standard policy. However who is going to sue GS over a $40 game.

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bleehum

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#39 bleehum
Member since 2004 • 5321 Posts

[QUOTE="EdenProxy"]

Thats cheating the system and is wrong

iBear-

lol

buy a used copy if it's so wrong

He's right, it is wrong.
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CajunShooter

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#40 CajunShooter
Member since 2006 • 5276 Posts

[QUOTE="skrat_01"]They put the game right back on the shelf so they make zero loss. The theoretically is consumers will generally replace it with another title, and eventually hang onto one, or trade it back (which is even better for the retailer).coasterguy65

This ^^^. I've never ran into a problem with GS taking used games back when I say I don't like them. I don't do it all the time though, and I do buy new stuff there so maybe that's why.

My feeling though is if they do have a problem with you returning something then they need to advise you of that fact up front. I doubt legally they can refuse to take back a trade if it's in the same shape as you bought it, and accepting used games back is their standard policy. However who is going to sue GS over a $40 game.

It isn't against the law. It is covered on the fine print at the bottom of the receipt. You are allowed 1 exchange within 7 days for not liking a game. But as I said earlier, it is up to the employees on whether they will allow for more. If they see you abusing it they will circle the item on the receipt and put down Defective exchange only.

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CwlHeddwyn

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#41 CwlHeddwyn
Member since 2005 • 5314 Posts
[QUOTE="Diviniuz"]Issue is: The Manager reserves the right to refuse returns. So if you keep doing it, they will catch on and stop you

Exactly. Dont know about the US. But in the UK you can ONLY return something by law if it's faulty. Otherwise returning something because you dont want it anymore is basically STORE POLICY.
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savagetwinkie

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#42 savagetwinkie
Member since 2008 • 7981 Posts

Try to return your games 3 or 4 times in a row, they won't let you.

_TheJoker_
thats why you got to live in an area where there is several gamestops, like me :)
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CajunShooter

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#43 CajunShooter
Member since 2006 • 5276 Posts
[QUOTE="_TheJoker_"]

Try to return your games 3 or 4 times in a row, they won't let you.

savagetwinkie
thats why you got to live in an area where there is several gamestops, like me :)

In order to exchange you have to have you receipt. If you look on the receipt there it will show why you exchanged the previous game. If they look on your receipt and already see a return because you didn't like it they will deny you, It doesn't matter which store you go to.
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Cruse34

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#44 Cruse34
Member since 2009 • 4468 Posts

I Canada its against the law to return opened software unless it doesn't work. No explotinghere

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3rdbass

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#45 3rdbass
Member since 2009 • 3301 Posts

I Canada its against the law to return opened software unless it doesn't work. No explotinghere

Cruse34

Is that for software bought as new only or also used games which were already opened when you bought them? I'm sure that policy only applies to new games and not used like the US.

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shutdown_202

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#46 shutdown_202
Member since 2005 • 5649 Posts

I used to do this before i started buying games online.

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deactivated-5d6e91f5c147a

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#47 deactivated-5d6e91f5c147a
Member since 2008 • 26108 Posts

In Canada here, I was told that if I returned the game within 7 days I'd get a full refund, new games included. Opened or not I believe.

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dotWithShoes

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#48 dotWithShoes
Member since 2006 • 5596 Posts

The policy is 1 return per purchase for not liking the game. So if you buy a $55 game you are allowed to take it back once for the reason of not liking it and exchanging it for another. This doesn't apply to defective games. Defective games can be exchanged as many times as needed within the 30 day period or 1 year if you buy it for another copy of the same game. If they don't have the same game they will usually offer store credit.

It is store policy that the employees can refuse any transaction or trade at their own discretion. Not sure if it is on the receipt, but it is on a standup that is supposed to be present at their registers with all their policies.

However, Gamestop does allow its employees to be lenient with these policies, so if you are a frequent customer that the employees their like you can usually do whatever you please as many times as you want.

CajunShooter
That is NOT the policy. You can do, as the OP said, and keep returning games for more. I know people who do it. If a manager or other employee ever told you that you were abusing the system and you can't do it anymore, ask to speak to their manager(Store man. or District) and get that person in trouble(its fun). And no, GameStop doesn't put your info in the computer to save your return history. And yes, its perfectly legal for GameStop to refuse your return, as it clearly states in EVERY store(should) that they reserve the right to refuse ANY return or trade. Thats not just responding to the guy I quoted, but a few of ya'll.
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dotWithShoes

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#49 dotWithShoes
Member since 2006 • 5596 Posts
[QUOTE="savagetwinkie"][QUOTE="_TheJoker_"]

Try to return your games 3 or 4 times in a row, they won't let you.

CajunShooter
thats why you got to live in an area where there is several gamestops, like me :)

In order to exchange you have to have you receipt. If you look on the receipt there it will show why you exchanged the previous game. If they look on your receipt and already see a return because you didn't like it they will deny you, It doesn't matter which store you go to.

Look at my previous post, they deny you they are going against GameStop corporate policy. It was Eb Games(before the merger) that didn't allow you to do it but once.
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J-WOW

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#50 J-WOW
Member since 2010 • 3105 Posts
I think when you return a game for another one, you can only return it for another copy of the same game. I dont think they let you return Madden 11 for Mw2, they just force you into trading the game in.