The primary cause of the 360's RROD.

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AmyMizuno

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#1 AmyMizuno
Member since 2008 • 2003 Posts

Please refrain from flaming or trolling in this topic. This topic is to explain the design flaws of the 360 that caused the Red Ring of Death. Let's first look at the facts to see what they suggest.

Fact #1: Newer Xbox 360's (including those that are serviced) have a new heatsink + heatpipe for the Xenos GPU. This would strongly suggest that there were overheating problems with the Xenos. It is arguable as to whether this heatsink was truly enough to fix the issue, but many would say it was too little, too late. That could explain why newer Xbox 360's are still (less frequently) seeing RROD.

Fact #2:
The 360's DVD drive rests directly above the Xenos heatsink, and creates an air channel. In independent studies, the Xenos heatsink has been shown to typically run at 70 - 80 Celsius, and peak at over 100 Celsius. The following is a diagram illustrating the airflow of an Xbox 360:



Speculation: Due to extreme and quick changes in temperature, the 360's motherboard begins to warp over time. When the Xenos begins reaching high temperatures, the difference in coefficients of thermal expansion causes the motherboard to warp, which when significant, applies stress to the BGA (Ball grid array). This can cause cracks in the solder balls, leading to failure. The following is a diagram illustrating thermal expansion coefficients, and their effect on the BGA:

What makes me support this theory as the primary cause for 360 RROD?

  • Popping sounds can sometimes be heard before the 360's RROD. This would suggest failure in the BGA.
  • In some cases, exposing the 360 to high temperatures would temporarily alleviate the problem (towel method). This would suggest that as the solder expands, any cracks would temporarily be alleviated.
  • Cases where the 360 RROD's while playing a game are rare. Generally RROD's happen during cooldown, not during playtime which would suggest warping due to quick changes in temperature to be an issue.
  • There are also fairly common issues with 'sound but no video,' for some Xbox 360's. If the 360 did not RROD, the GPU could have instead been damaged in another way.

This is not a manufacturing defect in the 360. It is a design flaw, and could have been prevented.

Let's once again delve into speculation and discuss how Microsoft could have prevented RROD. The heatsink on the Xenos is awfully small, and rests directly underneath the DVD drive. If the 360 did not have the 'inhale,' the motherboard could be slightly lower, and the DVD drive could be slightly higher. A better heatsink could then have been applied, instead of having to resort to heatpipe technology.

I'm done explaining my case. I hope you enjoyed my dissertation.

As a final addendum, it is likely that all RRODs are not caused for the same reason. This does not explain all cases for RROD, only the primary one.

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WilliamRLBaker

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#2 WilliamRLBaker
Member since 2006 • 28915 Posts
oh god...not again. come on..you've all ready been proven wrong amy and your only saying the exact samething as last time.
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Tiefster

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#3 Tiefster
Member since 2005 • 14639 Posts
I think the primary cause of most current RRoD problems is human error. Before playing Halo 3 with some buddies today, my friend's 360 RRoDed when a controller was plugged into the USB port but was fine when it wasn't plugged in. Honestly, weirdest thing I've ever seen.
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Yodas_Boy

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#4 Yodas_Boy
Member since 2007 • 857 Posts
Good post. Yes, it seems the gpu overheating causing the board to warp and connections to be broken is the primary cause for the RROD.
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SpinoRaptor

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#7 SpinoRaptor
Member since 2006 • 2419 Posts

Didn't you make another topic like this before?

But anyways, I think the best way to avoid RROD is to simply keep it cool. I used to keep my 360 under a desk in the corner of the room. It used to heat up like crazy, but this was before I knew about the whole RROD thing. When it finally did get red ring and got it repaired, I kept it out in the open and made sure not to let it heat up to much.

Haven't had a problem since.

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Tiefster

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#8 Tiefster
Member since 2005 • 14639 Posts
[QUOTE="Tiefster"]I think the primary cause of most current RRoD problems is human error. Before playing Halo 3 with some buddies today, my friend's 360 RRoDed when a controller was plugged into the USB port but was fine when it wasn't plugged in. Honestly, weirdest thing I've ever seen.AmyMizuno
That is the craziest thing I have ever heard. I'm not saying that ALL RROD's are caused by this problem; however, most probably are. Have you tried inserting a thumb drive or other USB peripheral into the 360? Have you tried using the USB port in the back? It may be a rare problem with the USB port, although I doubt it...


I don't know what my buddy does with it as far as media usage goes and I don't think the back USB port was ever used. It was honestly the oddest thing I ever saw as far as consoles go.
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wiistation360

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#9 wiistation360
Member since 2006 • 4209 Posts
just have a seperate outlet to plug your 360 only,n u'll be good
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WilliamRLBaker

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#12 WilliamRLBaker
Member since 2006 • 28915 Posts
lol *laughs hard* mother board warping? i guess then the tempatures inside the 360 must reach 2730 since most silicia based products *such as semiconductors mother boards...ect* dont melt till that tempature. but keep believeing that amy.

*shakes head*
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user_nat

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#14 user_nat
Member since 2006 • 3130 Posts
They should put a thinner DVD drive in.. give the thing a lil more breathing room.
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opex07

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#15 opex07
Member since 2007 • 2236 Posts

I dont think any of the hardware is being permantly damaged, other wise you wouldnt have many people including myself, that were abe to fix their 360s on their own.

EDIT: Also if its being warped in one direction by heat why would increasing heat some how effect the console to warp back to the original state (towel trick).

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Immortal_Evil

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#16 Immortal_Evil
Member since 2007 • 2004 Posts
So you have said and got proven wrong. Say NO to SW clutter.
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kyacat

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#18 kyacat
Member since 2003 • 4408 Posts
I have had my 360 since christmas 2007 and no problems with it
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XTy

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#19 XTy
Member since 2006 • 2434 Posts

I think this is a very neat thread, and great articulate post.

Ive never seen such a comprehensive post about one of gamings great ailments in SW. This could help some users. Thanks.

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loftus42

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#21 loftus42
Member since 2008 • 1086 Posts
Amy, Microsoft has indeed listed some of these problems in press releases in the past year. From a bar across the back to help stabilize the motherboard, to the extra Stove pipe added to the GPU. This year they went another step further and released the falcon chip set with a smaller CPU to alleviate some of the heat. The CPU went from a 90nm chip to a 65nm chip. In august, they plan on releasing the Jasper chip set, with a smaller GPU, also reduced to 65nm. With the smaller die, the wattage requirement is lowered. Less wattage = less heat. All this is available on the Internet, just google the different "fixes" with xbox 360 behind it , and a number of articles will come up. The majority are stating the same things you are, and most are from good sources. Nice thread, and well written.
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angelkimne

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#23 angelkimne
Member since 2006 • 14037 Posts
Meh, they should of made it liquid nitrogen cooled, or at the very least water. Well tbh if modders could put a Tuniq Tower 120 in it i think it would stop it 100% for about $50
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daveg1

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#24 daveg1
Member since 2005 • 20405 Posts
the heatsinks coming away from the board is the casue of the rrod...you can actualy fix it your self with some thermal paste and bending the clamps back on themselves..
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loftus42

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#25 loftus42
Member since 2008 • 1086 Posts

So you have said and got proven wrong. Say NO to SW clutter.Immortal_Evil
Amy has provided one link, here is another, though not as in depth as hers.

http://gizmodo.com/gadgets/microsoft/microsoft-adding-extra-gpu-cooling-to-retail-xbox-360-elites-284405.php

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Miss_Wacy

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#27 Miss_Wacy
Member since 2007 • 1911 Posts
plenty of breathing space and itl work fine /thread
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loftus42

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#28 loftus42
Member since 2008 • 1086 Posts
Meh, they should of made it liquid nitrogen cooled, or at the very least water. Well tbh if modders could put a Tuniq Tower 120 in it i think it would stop it 100% for about $50angelkimne
Liquid cooling is a lot more expensive then you think, and liquid nitrogen is impractical, due to frosting at the site on the motherboard. We would have had a $1000 console on our hands, with the same performance. There is no way that Microsoft would have overclocked it, even with these expensive mods on board.
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ImSwordMan

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#29 ImSwordMan
Member since 2004 • 2273 Posts

Would you happen to know if the infamous towel trick does anything to the console itself? Ive never really understood the towel trick, then again, Ive never had the RROD, ever.

EDIT: I had the 360 since Feb 2006, but it broke due to the disc drive not opening, and I had to exchange it for one in December of 2006.

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beinss

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#30 beinss
Member since 2004 • 1838 Posts
Yeah its because the heat is warping the board. It was many reasons but theyve fixed some things and improved upon it. But the warping motherboard is still an issue.
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StryderK

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#32 StryderK
Member since 2006 • 3189 Posts

Would you happen to know if the infamous towel trick does anything to the console itself? Ive never really understood the towel trick, then again, Ive never had the RROD, ever.ImSwordMan

The towel trick is basically some RRoDs are caused by the warping of Mobo, causing the graphic chip to unseat from its housing. Wrapping the towel around the X360 and prevent it's cooling will cause it to heat, rewarping the MoBo back to its original setting, causing the chip to reseat into its housing. This is only a temporary solution and as you imagine, only work if your chip is unseated and won't work for other cause of RRoD. Sooner or later, you still have to send the machine in to get a permanant fix.

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rappid_rabbit

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#33 rappid_rabbit
Member since 2007 • 900 Posts
Wasnt the last topic locked? Why start again?
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WilliamRLBaker

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#35 WilliamRLBaker
Member since 2006 • 28915 Posts
how can heat warp the board? you guys do know that the board is made from silica right? you do know that silica melts at
2300+ degrees it would need much more heat then the 360 is capable of to warp the board.
in reality the board in the is all ready warped how its seated in the case, the soder is what softens thus losening stuff from the board.
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StryderK

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#36 StryderK
Member since 2006 • 3189 Posts
[QUOTE="StryderK"]

[QUOTE="ImSwordMan"]Would you happen to know if the infamous towel trick does anything to the console itself? Ive never really understood the towel trick, then again, Ive never had the RROD, ever.AmyMizuno

The towel trick is basically some RRoDs are caused by the warping of Mobo, causing the graphic chip to unseat from its housing. Wrapping the towel around the X360 and prevent it's cooling will cause it to heat, rewarping the MoBo back to its original setting, causing the chip to reseat into its housing. This is only a temporary solution and as you imagine, only work if your chip is unseated and won't work for other cause of RRoD. Sooner or later, you still have to send the machine in to get a permanant fix.

I don't think it rewarps the motherboard. Maybe I should make that a little clearer in the original post. I think it only expands the soldier to alleviate any cracks in the BGA.

I'm not a tech guy so I really don't know how it works but that's what I heard from a fellow co-workers. One of the big reason for the RRoD is overheating (Undercooling of the graphic chip as pointed out from your diagram), which causes stress on the GC, warping its housing at the least. this causes the chip to eventually not seat properly. Overheating will cause the housing to expand again and cause the chip to reseat on the housing. At least, this is how I understood it.

But no matter what, I agree with you that the towel method is not recommended especially if your warranty is not up yet. It's simply too dangerous to overheat the console to that kind of magatude. You may just fix one issue and broke another!

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StryderK

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#38 StryderK
Member since 2006 • 3189 Posts

how can heat warp the board? you guys do know that the board is made from silica right? you do know that silica melts at
2300+ degrees it would need much more heat then the 360 is capable of to warp the board.
in reality the board in the is all ready warped how its seated in the case, the soder is what softens thus losening stuff from the board.WilliamRLBaker

I'm not a tech guy and even I know this!

Heat causes stuff to expand, whether silica, steel, iron, alumimum or whatever! Any metallic stuff, even expose to heat in the summer, will expand, even if it's only 1 or 2 millimeters!

Now the mobo on the X360 may not melt and may not even expand that much. But over time, due to constant stress of, "Expand several mm due to heat, the cool down too quickly and have to contract again", it will eventually not be able to contract to it's correct shape to seat the chip properly and cause a RRoD. It doesn't take too much, all it take is only 100 degrees or so and 1-2 years of constant streaching and contracting. Imagine if some one pull your arm, not even at great strength. Doing it once or twice may not do much, but constantly for say a day or two, eventually your arm will just fall off due to the constant stress! This is what's happening here!

Just a neat fact, before the concorde was retired, did you know it streches as much as 6inches while in flight? Yep! Due to the heat, it's titanium skin streches that much while in flight. It doesn't melt, but that much will do that to you. SR-71 is even worse! It actually LEAK fuel while on the ground because of all the specially cut cracks in it! These cracks will be filled in flight when it's titianum skin streches into place due to the heat. This is also why old railroad tracks has all these cracks in the rails after a certain distance. This is so in the summer heat, when the steel expand due to the heat, it will have a place to go or else the expansion will cause the tracks to warp and bend out of shape!

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ImSwordMan

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#39 ImSwordMan
Member since 2004 • 2273 Posts

Speaking of the towel trick...

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ImSwordMan

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#40 ImSwordMan
Member since 2004 • 2273 Posts
[QUOTE="StryderK"]

[QUOTE="ImSwordMan"]Would you happen to know if the infamous towel trick does anything to the console itself? Ive never really understood the towel trick, then again, Ive never had the RROD, ever.AmyMizuno

The towel trick is basically some RRoDs are caused by the warping of Mobo, causing the graphic chip to unseat from its housing. Wrapping the towel around the X360 and prevent it's cooling will cause it to heat, rewarping the MoBo back to its original setting, causing the chip to reseat into its housing. This is only a temporary solution and as you imagine, only work if your chip is unseated and won't work for other cause of RRoD. Sooner or later, you still have to send the machine in to get a permanant fix.

I don't think it rewarps the motherboard. Maybe I should make that a little clearer in the original post. I think it only expands the soldier to alleviate any cracks in the BGA.

Please do so, its confusing me now :?

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StryderK

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#42 StryderK
Member since 2006 • 3189 Posts
[QUOTE="StryderK"]

I'm not a tech guy so I really don't know how it works but that's what I heard from a fellow co-workers. One of the big reason for the RRoD is overheating (Undercooling of the graphic chip as pointed out from your diagram), which causes stress on the GC, warping its housing at the least. this causes the chip to eventually not seat properly. Overheating will cause the housing to expand again and cause the chip to reseat on the housing. At least, this is how I understood it.

But no matter what, I agree with you that the towel method is not recommended especially if your warranty is not up yet. It's simply too dangerous to overheat the console to that kind of magatude. You may just fix one issue and broke another!

AmyMizuno

I agree. I'm surprised someone hasn't made an 'oven method' video on Youtube yet.

How to fix RROD: (This is a joke, please do not attempt under any circumstance)

Preheat your oven to 350F
Place 360 in oven and let it bake for 15 minutes
Take it out, problem solved!

You may think I'm joking, but this would have the same effect as the towel method. In normal operating procedures the 360 can reach 100C. I wouldn't want to imagine how hot it is inside of a towel...

Actually around 250 degrees. Some one actually did measure it whiel using the towel trick and posted on the web.

Again, NOT recommended, especially if you forget and remove the towel too quickly and cause the X360 to cool down too fast....That's the fastest ticket to break the machine even more since the "expansion then fast retraction" is what's breaking the machine too fast!

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NinjaMunkey01

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#44 NinjaMunkey01
Member since 2007 • 7485 Posts

[QUOTE="WilliamRLBaker"]lol *laughs hard* mother board warping? i guess then the tempatures inside the 360 must reach 2730 since most silicia based products *such as semiconductors mother boards...ect* dont melt till that tempature. but keep believeing that amy.

*shakes head*AmyMizuno

I never said the motherboard melted. I said the motherboard warps because of heat coefficents (see diagram above).

Your argument is similar to the 9/11 conspiracy theorists who say the temperature wasn't enough to cause the world trade center to collapse. Your argument, as is theirs, is false.

yeah it does not have to get that hot to warp. Its to do with the particles in the metal expanding due to heat, which therefore changes the motherboards shape.

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ImSwordMan

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#45 ImSwordMan
Member since 2004 • 2273 Posts
[QUOTE="ImSwordMan"][QUOTE="AmyMizuno"][QUOTE="StryderK"]

The towel trick is basically some RRoDs are caused by the warping of Mobo, causing the graphic chip to unseat from its housing. Wrapping the towel around the X360 and prevent it's cooling will cause it to heat, rewarping the MoBo back to its original setting, causing the chip to reseat into its housing. This is only a temporary solution and as you imagine, only work if your chip is unseated and won't work for other cause of RRoD. Sooner or later, you still have to send the machine in to get a permanant fix.

AmyMizuno

I don't think it rewarps the motherboard. Maybe I should make that a little clearer in the original post. I think it only expands the soldier to alleviate any cracks in the BGA.

Please do so, its confusing me now :?

I already did. If you're still having trouble, look at the second diagram. Do you see the cracks in the solder ball? Imagine those cracks becoming smaller as heat begins to expand the solder ball. They will still be there, but the cracks will not be as large.

That makes is slighly better to understand thanks.

That or im to tired to comprehend this now :P

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StryderK

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#46 StryderK
Member since 2006 • 3189 Posts
[QUOTE="AmyMizuno"]

[QUOTE="WilliamRLBaker"]lol *laughs hard* mother board warping? i guess then the tempatures inside the 360 must reach 2730 since most silicia based products *such as semiconductors mother boards...ect* dont melt till that tempature. but keep believeing that amy.

*shakes head*NinjaMunkey01

I never said the motherboard melted. I said the motherboard warps because of heat coefficents (see diagram above).

Your argument is similar to the 9/11 conspiracy theorists who say the temperature wasn't enough to cause the world trade center to collapse. Your argument, as is theirs, is false.

yeah it does not have to get that hot to warp. Its to do with the particles in the metal expanding due to heat, which therefore changes the motherboards shape.

Yep! As I've said in my post, planes like the Concorde and SR-71 expand all too easily when in flight, Concorde six inches and the SR as much as a foot! However, those planes have taken this in mind and have ways to allow this (SR-71 cracks in the airframe that leak fuel while on the ground for ex.). Same thing with old rail road tracks. There are cracks sliced right into the tracks so in the summer heat, the rail expansion will have places to go.

The problem with the X360 heat problem is that the expansion of the Mobo isn't severe. It's just several mm sometimes but this is more than enough to kill it! Because over time, due to the constant strain of, "Expand, retract quickly, expand, retract quickly", it will eventually warp and bend the mobo out of shape because of the constant stress! It doesn't take 1000 degree heat all at once to do it. All it takes is just 100 degress and at most two years of constant playing to do it!

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StryderK

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#47 StryderK
Member since 2006 • 3189 Posts
[QUOTE="StryderK"][QUOTE="AmyMizuno"][QUOTE="StryderK"]

I'm not a tech guy so I really don't know how it works but that's what I heard from a fellow co-workers. One of the big reason for the RRoD is overheating (Undercooling of the graphic chip as pointed out from your diagram), which causes stress on the GC, warping its housing at the least. this causes the chip to eventually not seat properly. Overheating will cause the housing to expand again and cause the chip to reseat on the housing. At least, this is how I understood it.

But no matter what, I agree with you that the towel method is not recommended especially if your warranty is not up yet. It's simply too dangerous to overheat the console to that kind of magatude. You may just fix one issue and broke another!

AmyMizuno

I agree. I'm surprised someone hasn't made an 'oven method' video on Youtube yet.

How to fix RROD: (This is a joke, please do not attempt under any circumstance)

Preheat your oven to 350F
Place 360 in oven and let it bake for 15 minutes
Take it out, problem solved!

You may think I'm joking, but this would have the same effect as the towel method. In normal operating procedures the 360 can reach 100C. I wouldn't want to imagine how hot it is inside of a towel...

Actually around 250 degrees. Some one actually did measure it whiel using the towel trick and posted on the web.

Again, NOT recommended, especially if you forget and remove the towel too quickly and cause the X360 to cool down too fast....That's the fastest ticket to break the machine even more since the "expansion then fast retraction" is what's breaking the machine too fast!

Wow. I would imagine that is hot enough to damage the lens for the dvd drive. As a matter of fact, the DVD drive rests above the 360 GPU, so it is in a spot very prone to heat.

ACtually, the parts in the X360 can resist even higher heat, for all the obvious reasons....But the thing is, as I've pointed out, isn't high heat, it's the expansion that the heat causes, no matter how small. Over time, due to constant stress, it will break it. Now imagine if some one heated up the X360 with the towel trick to that high, wait about 15 minutes for the chip to set or whatever the solution suppose to be, then turn the machine off and immediatly remove the towel......The rapid cooldown will instantly cause the parts inside to retract very quickly!!!! This is what's gonna break things! Not the heat, but the physical nature of metal reaction, "Heat expand and cold retract!"

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A_zombie

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#49 A_zombie
Member since 2005 • 7385 Posts

I do have a question though. The power supply AKA The Brick. We all know the power suppy is one big ugly mo'fo. When the 360 launched and RRoDs were occurring, the biggest theory to prevent it from overheating was suspending the brick from your cieling while attached to a pair of strings.

Now is it due to the fact that the power supply is poorly designed or is it just a myth entirely?