Sony offers a better system at a lower price. Everyone knows that the multiplats run better on PS4. Even the casuals at my work know it which leads be to believe everyone knows. The general consensus is that Microsoft, particularly the Xbox division, is synonymous with scum. Don Mattrick dropped the bomb with the online only infrastructure paired with strict DRM, saying, "if you don't like it, buy an Xbox 360". Look, I know Sony and Nintendo are the same in that they're major corporations who want nothing but your money, but at least they give off the impression that they care about their customers. Microsoft doesn't even try, they just don't give a shit and that really doesn't resonate well with people. I would probably own an Xbox One right now if Microsoft wasn't such a bunch of assholes. I don't want to give them a +1 for their monthly sales, they don't deserve my money. That's saying a lot because I burn a lot of cash pretty frivolously on video games. It takes a lot for me to write off a company completely, so it's indicative of just how badly they have fucked up.
Then you have the games situation. Everyone who bought a 360 last gen felt like they got burned because the PS3 had better games. Everyone knows that when this generation comes to a close, PS4 and Wii U will have all the best games and Xbox One will be trailing far behind just like they have every generation. With the immense popularity of social media, Microsoft can't get by anymore on lies and deceit like they used to. Now whenever they talk big but can't back it up, they're called out on social media and laughed at by the entire world. They can't brush their failures under the rug anymore and they're under a microscope which is something they're not used to. Nintendo and Sony have always gotten by with delivering great things for gamers and Microsoft has always gotten by through deception and lies. Not anymore, consumers are too smart and well informed thanks to social media.
Then you have the Kinect which is a complete joke, always has been, always will be. They swallowed their pride and released a SKU without it even when they said they would never do such thing. Flip Flop number 200. People also see the constant flip flopping and waffle house that Microsoft lives in and realize it's indicative of the company as a whole and the Xbox Brand. They have no sense of direction, know nothing about gaming, don't give a shit about gamers and lie about everything. They would sell empty Xbox One boxes if they could get away with it.
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