xbox360 1005 failure rate

10 million Consoles sold

5% defective Console ratio.

10,000,000 / .05 = 500,000

You've essentially got a 1 out of 20 chance of having a defective console when you buy a 360.

PS2 had it's problems as well...that doesn't change the fact that it's a great console with great games.

I've got a launch Xbox 360 btw and haven't had a single problem. :)

Its much higher than 5%. More like 4 out of 20 360s break imo.massAttack2k

5% was stated as the national average by a company that specifically does this. Your opinion really doesn't compare to actual statistics.

Not to be judgemental, but perhaps some user error?  4 consoles breaking is a very unlucky number?  Perhaps all the delusional lies you tell or the people you killed is coming back to haunt you?  Karma sucks :)

If your really a honest, kind, and generous person then your just incredibly unlucky.  MS and Sony consoles have always had their problems.  So it will happen.  Why do you own 4 360s?
kryloc

I'd be willing to bet that around 35-40% of the broken Consoles across all platforms are due to some type of user negligence. User error is the case alot of the time. It's incredible though, i'm still on my first Xbox 360 and i've had mine since launch without a single problem. I've got 40-60 or so friends on XBL that haven't had a problem either...it makes me think user error is the case alot more than 40% of the time.

I'm on number 5. No user error here. My most recent does not run hot or make any wierd noises, like the previous 4. One was DOA. There are alot of defective 360s. they are getting better with it but I've never had so many problems with a single console, even the NES.

Still love it. Games and features are great. Bastards have me hooked.

I wish you people would stop & think before replying or insulting others.  Do you really believe that MS would refund the repair payments of $140 to all the people who had to get their launch consoles reapired if there wasn't an alarmingly high defect rate???  Do you really think MS would extend the warranty from 90 days to a full year unless there was an alarmingly high defect rate? 

Sorry, but MS isn't so great that they're just going to do all that for no good reason or to be great to it's customers.  Anyone with a little common sense knows exactly why MS did these things & that is because the 360 defect rate, (especially on consoles manufactured in 2005), is really bad. 

My 3rd 360 just crapped out on me & I am completely anal about taking care of my systems, so there is an issue & anyone who refuses to believe that the defect rate is above 5% is just delusional.  If the defect rate truly was below 5%, then MS wouldn't have had to take the measures that it did.

I wish you people would stop & think before replying or insulting others.  Do you really believe that MS would refund the repair payments of $140 to all the people who had to get their launch consoles reapired if there wasn't an alarmingly high defect rate???  Do you really think MS would extend the warranty from 90 days to a full year unless there was an alarmingly high defect rate? 

Sorry, but MS isn't so great that they're just going to do all that for no good reason or to be great to it's customers.  Anyone with a little common sense knows exactly why MS did these things & that is because the 360 defect rate, (especially on consoles manufactured in 2005), is really bad. 

My 3rd 360 just crapped out on me & I am completely anal about taking care of my systems, so there is an issue & anyone who refuses to believe that the defect rate is above 5% is just delusional.  If the defect rate truly was below 5%, then MS wouldn't have had to take the measures that it did.

ColoradoKindBud

I'm still on my first 360. It's a launch system and haven't had a problem yet. Guess i'm just a lucky person (as are the numerous people on my XBL friends list that haven't had a problem, around 50 or so of them)...

5% was the number that was stated by people who specifically look at these types of figures. Anything else is just speculation...like what you stated here.

If you really think about it...with 10 million out there and a 5% defective ratio, that means that around 500,000 Consoles are potentially busted. 5% isn't out of the question in the least.

[QUOTE="ColoradoKindBud"]

I wish you people would stop & think before replying or insulting others.  Do you really believe that MS would refund the repair payments of $140 to all the people who had to get their launch consoles reapired if there wasn't an alarmingly high defect rate???  Do you really think MS would extend the warranty from 90 days to a full year unless there was an alarmingly high defect rate? 

Sorry, but MS isn't so great that they're just going to do all that for no good reason or to be great to it's customers.  Anyone with a little common sense knows exactly why MS did these things & that is because the 360 defect rate, (especially on consoles manufactured in 2005), is really bad. 

My 3rd 360 just crapped out on me & I am completely anal about taking care of my systems, so there is an issue & anyone who refuses to believe that the defect rate is above 5% is just delusional.  If the defect rate truly was below 5%, then MS wouldn't have had to take the measures that it did.

Puckhog04

I'm still on my first 360. It's a launch system and haven't had a problem yet. Guess i'm just a lucky person (as are the numerous people on my XBL friends list that haven't had a problem, around 50 or so of them)...

5% was the number that was stated by people who specifically look at these types of figures. Anything else is just speculation...like what you stated here.

If you really think about it...with 10 million out there and a 5% defective ratio, that means that around 500,000 Consoles are potentially busted. 5% isn't out of the question in the least.

Then feel free to explain to everyone why MS did what they did in regards to broken consoles, (refunding $140 to anyone who had to pay to get their console repaired within the first year) & extending the warranties by a full 9 months. 

[QUOTE="massAttack2k"]Its much higher than 5%. More like 4 out of 20 360s break imo.Puckhog04

5% was stated as the national average by a company that specifically does this. Your opinion really doesn't compare to actual statistics.

[QUOTE="Puckhog04"][QUOTE="ColoradoKindBud"]

I wish you people would stop & think before replying or insulting others.  Do you really believe that MS would refund the repair payments of $140 to all the people who had to get their launch consoles reapired if there wasn't an alarmingly high defect rate???  Do you really think MS would extend the warranty from 90 days to a full year unless there was an alarmingly high defect rate? 

Sorry, but MS isn't so great that they're just going to do all that for no good reason or to be great to it's customers.  Anyone with a little common sense knows exactly why MS did these things & that is because the 360 defect rate, (especially on consoles manufactured in 2005), is really bad. 

My 3rd 360 just crapped out on me & I am completely anal about taking care of my systems, so there is an issue & anyone who refuses to believe that the defect rate is above 5% is just delusional.  If the defect rate truly was below 5%, then MS wouldn't have had to take the measures that it did.

ColoradoKindBud

I'm still on my first 360. It's a launch system and haven't had a problem yet. Guess i'm just a lucky person (as are the numerous people on my XBL friends list that haven't had a problem, around 50 or so of them)...

5% was the number that was stated by people who specifically look at these types of figures. Anything else is just speculation...like what you stated here.

If you really think about it...with 10 million out there and a 5% defective ratio, that means that around 500,000 Consoles are potentially busted. 5% isn't out of the question in the least.

Then feel free to explain to everyone why MS did what they did in regards to broken consoles, (refunding $140 to anyone who had to pay to get their console repaired within the first year) & extending the warranties by a full 9 months. 

You do realize that 5% is still higher than normal, right? Normal is around 3% defective ratio. Why would they lie about a defective rate and still make the number higher than normal?

As for your question. They know that people were having problems with their Console, could it be that possibly they'd like to help those people out by making it easier to get it fixed (concerning warranties)? The ironic thing here is that, if MS hadn't extended the warranty, they'd be getting bashed simply because then they "don't care about their consumers." But since they did extend the warranty to possibly help some peoples situation, they're getting bashed for that now. Heh, whatever. Believe what you want. Everyone has an opinion and i'm not here to change yours. You sound like your set on your opinion and have no chance of budging.

Yes, every Xbox 360 I bought at launch is bricked with the 3 red flashing lights. Microsoft despite the widely reported policy of repairing hosed 360s for free that were manufactured in 2005 refuses to do so. That is pathetic. I have 4 hosed Xbox 360s sitting right here. I would gladly fix them if I could get an Xbox 360 motherboard from Foxconn. Believe me I would. Sorry, Microsoft wants to make even more money by forcing you to only be able to repair with them... Apparently only 4% of Xbox 360s have been faulty. My 100% rate must just be a statistical abberation beyond the mean. I doubt it. I've had statistics, and no other computer component I have ever owned has had that failure rate... This is a manufacturing failure of epic proportions. Perhaps one of the worst in history. This is right up their with the Atari ET game... I would prefer to just be able to buy a replacement board from Foxconn. Anyway, $140 a Xbox, half the cost of a core system to replace it. What a joke.

http://kotaku.com/gaming/xbox-360/xbox-360-100-percent-failure-rate-241794.php
ps3gen

There was only one launch for the Xbox 360, so that means you purchased FOUR Xbox 360s at launch?  You never once sent your Xbox in for repair?  You would rather spent hundreds of more dollars on buying new consoles (which all break for you by the way) then calling MYXBOX and getting it sent in? I smell something, and it's pure smoking Bull**** from the TC.

[QUOTE="Puckhog04"]

[QUOTE="massAttack2k"]Its much higher than 5%. More like 4 out of 20 360s break imo.reilo

5% was stated as the national average by a company that specifically does this. Your opinion really doesn't compare to actual statistics.

3% is the normal defective rate for Consoles. Care to explain to me why they would make themselves look worse by making the number above average when (if your conspiracy theory is correct) they could just lower the number?

[QUOTE="ColoradoKindBud"][QUOTE="Puckhog04"][QUOTE="ColoradoKindBud"]

I wish you people would stop & think before replying or insulting others.  Do you really believe that MS would refund the repair payments of $140 to all the people who had to get their launch consoles reapired if there wasn't an alarmingly high defect rate???  Do you really think MS would extend the warranty from 90 days to a full year unless there was an alarmingly high defect rate? 

Sorry, but MS isn't so great that they're just going to do all that for no good reason or to be great to it's customers.  Anyone with a little common sense knows exactly why MS did these things & that is because the 360 defect rate, (especially on consoles manufactured in 2005), is really bad. 

My 3rd 360 just crapped out on me & I am completely anal about taking care of my systems, so there is an issue & anyone who refuses to believe that the defect rate is above 5% is just delusional.  If the defect rate truly was below 5%, then MS wouldn't have had to take the measures that it did.

Puckhog04

I'm still on my first 360. It's a launch system and haven't had a problem yet. Guess i'm just a lucky person (as are the numerous people on my XBL friends list that haven't had a problem, around 50 or so of them)...

5% was the number that was stated by people who specifically look at these types of figures. Anything else is just speculation...like what you stated here.

If you really think about it...with 10 million out there and a 5% defective ratio, that means that around 500,000 Consoles are potentially busted. 5% isn't out of the question in the least.

Then feel free to explain to everyone why MS did what they did in regards to broken consoles, (refunding $140 to anyone who had to pay to get their console repaired within the first year) & extending the warranties by a full 9 months. 

You do realize that 5% is still higher than normal, right? Normal is around 3% defective ratio. Why would they lie about a defective rate and still make the number higher than normal?

As for your question. They know that people were having problems with their Console, could it be that possibly they'd like to help those people out by making it easier to get it fixed (concerning warranties)? The ironic thing here is that, if MS hadn't extended the warranty, they'd be getting bashed simply because then they "don't care about their consumers." But since they did extend the warranty to possibly help some peoples situation, they're getting bashed for that now. Heh, whatever. Believe what you want. Everyone has an opinion and i'm not here to change yours. You sound like your set on your opinion and have no chance of budging.

Just so you know, I'm not bashing MS at all.  I love the 360, but I'm also realistic about the issues that the console has in regards to reliability.  But the fact is, no company on the planet is going to refund that much $ to people unless they absolutely have to.  And MS absolutely had to, & that's why you should be able to figure out for yourself that the 360 has a really high defect rate, (and not trust some independent research firm about what percentage of consoles were really defective). 

And saying that I'm trying to preach a "conspiracy theory" makes no sense at all.  I'm not claiming a conspiracy, I'm saying use a little commone sense & it's not that hard to figure out.  I love how people just believe everything they hear because it's what they are told & don't question anything for themselves. 

4 broken 360s? pfftt. I have had 14 360s go red-light-of-doom on me. What's worse is one actually blew up as I was loading a disc in the tray. My cat fluffy was nearby :( Thankfully he survived, but he will psychologically never be the same.shsonline

[QUOTE="Puckhog04"][QUOTE="ColoradoKindBud"][QUOTE="Puckhog04"][QUOTE="ColoradoKindBud"]

I wish you people would stop & think before replying or insulting others.  Do you really believe that MS would refund the repair payments of $140 to all the people who had to get their launch consoles reapired if there wasn't an alarmingly high defect rate???  Do you really think MS would extend the warranty from 90 days to a full year unless there was an alarmingly high defect rate? 

Sorry, but MS isn't so great that they're just going to do all that for no good reason or to be great to it's customers.  Anyone with a little common sense knows exactly why MS did these things & that is because the 360 defect rate, (especially on consoles manufactured in 2005), is really bad. 

My 3rd 360 just crapped out on me & I am completely anal about taking care of my systems, so there is an issue & anyone who refuses to believe that the defect rate is above 5% is just delusional.  If the defect rate truly was below 5%, then MS wouldn't have had to take the measures that it did.

ColoradoKindBud

I'm still on my first 360. It's a launch system and haven't had a problem yet. Guess i'm just a lucky person (as are the numerous people on my XBL friends list that haven't had a problem, around 50 or so of them)...

5% was the number that was stated by people who specifically look at these types of figures. Anything else is just speculation...like what you stated here.

If you really think about it...with 10 million out there and a 5% defective ratio, that means that around 500,000 Consoles are potentially busted. 5% isn't out of the question in the least.

Then feel free to explain to everyone why MS did what they did in regards to broken consoles, (refunding $140 to anyone who had to pay to get their console repaired within the first year) & extending the warranties by a full 9 months. 

You do realize that 5% is still higher than normal, right? Normal is around 3% defective ratio. Why would they lie about a defective rate and still make the number higher than normal?

As for your question. They know that people were having problems with their Console, could it be that possibly they'd like to help those people out by making it easier to get it fixed (concerning warranties)? The ironic thing here is that, if MS hadn't extended the warranty, they'd be getting bashed simply because then they "don't care about their consumers." But since they did extend the warranty to possibly help some peoples situation, they're getting bashed for that now. Heh, whatever. Believe what you want. Everyone has an opinion and i'm not here to change yours. You sound like your set on your opinion and have no chance of budging.

Just so you know, I'm not bashing MS at all.  I love the 360, but I'm also realistic about the issues that the console has in regards to reliability.  But the fact is, no company on the planet is going to refund that much $ to people unless they absolutely have to.  And MS absolutely had to, & that's why you should be able to figure out for yourself that the 360 has a really high defect rate, (and not trust some independent research firm about what percentage of consoles were really defective). 

And saying that I'm trying to preach a "conspiracy theory" makes no sense at all.  I'm not claiming a conspiracy, I'm saying use a little commone sense & it's not that hard to figure out.  I love how people just believe everything they hear because it's what they are told & don't question anything for themselves. 

All of your thoughts are pure speculation however. Your opinion is all well and fine, but there are no supports and, for all you know, the 5% defective ratio could be right and you wrong. Don't question anything? What have i got to question? I have had a launch Console since, well, launch and haven't had a single problem with it. I suppose i'm one of the special cases that got a working console since all of them are clearly busting. :roll:

I've got 50+ friends on XBL that haven't had a single problem with theirs. I have nothing to question. My console works and that's that. That site that is reporting Xbox 360's (don't remember the site) stated that they had 243 complaints about their Xbox 360 busting...think about how much that is out of 500,000, get the picture? Like i said, 5% is entirely possible. It makes absolutely no sense that MS would put their average of defective consoles above the average (that is 3%) unless it was the true number. If they were going to skew the number, why not just put it at 3% and make it look normal? And you don't think for one second that MS could actually be trying to help the consumers in these positions (of having a busted console)? Extended warranty helps that. Like i said, believe what you want. You're already got your mind made up.

[QUOTE="reilo"][QUOTE="Puckhog04"]

[QUOTE="massAttack2k"]Its much higher than 5%. More like 4 out of 20 360s break imo.Puckhog04

5% was stated as the national average by a company that specifically does this. Your opinion really doesn't compare to actual statistics.

3% is the normal defective rate for Consoles. Care to explain to me why they would make themselves look worse by making the number above average when (if your conspiracy theory is correct) they could just lower the number?

Just because some of you had had bad luck with 360s doesn't mean everybody or even close to everybody has. Just so happens I went through 3 PS2s last gen. I've had my 360 since March last year with no problems. I'm not saying some of you have had bad luck with 360s (probably alot of it is because you are getting remanufactored 360s as replacements) but don't go and spread propoganda to make it look like a bad product because of your own personal experiences.shsonline