Your Views On Sony Charging for PS3 Repair's

My mate's PS3 Broke the other day and they told him what they told me give us 125 Punds We shall happily Fix it I PAID £425 For this Thing And you want me to bump that to well over 600 in total for my console alone so you can replace what probably One 30 pound chip or something Whats your views on sony's Revamp Charge ?

I think repairs should be free if the system just stopped working from normal use, I mean if someone poured water on it, or crushed it with a rock yes you should have to pay for it to be repaired, but if you buy a system and it breaks in under 5 years, you shouldn't have to pay for repairs.

I was very dissapointed with the ps3's repair policy. They are also very anal about having the receipt and all that. Say what you want about MS, but my repair with them was painless. Sony, not so much.

I think both companies are handling the situation well when compared to the situation. Sony has its one year warranty..after that its a standard fee of $150 if your system failes. Its not that much of a deal since the system is pretty reliable.

The Wii also offers the same warranty. (in terms of period)

MS on the other hand "Have" to offer that free 3 year warranty since the RROD is so prominent. With numbers that high, you either offer the free service or end up facing a lawsuit you can't win. alternatively, you can always get extended warranties

i dont mind it, sure it sucks that your console breaks, but its like any other electronic manufacture. The 1 year warranty is the usual when it comes to electronics. Unless you pay more then you may be able to get a 3 year warranty (apple,hp,dell). Only reason M$ has a 3 year warranty is because they did not want to have a lawsuit on their hands.

I had my ps3 break about 3 months after i bought it. I had no problems with Sony they sent the box in about a day, a week later i had my ps3 back.

My xbox also red ringed once, then e74. It took microsoft two weeks to get it back to me (for the red ring). Not to mention i couldn't understand a word that the guy was saying.

150 or 175 what ever they charge after your 3 month warranty is up is terrible especially since its firmware updates that screw them up sometimes

i recomend everybody get the store warranty when you buy the ps3

I agree there Totaly Still a complete rip off for them to charge when it is the software update that make them throw a wobbly half the time

My 60GB broke a few months back and I had to pay $200 to get it fixed. Its honestly a joke.

EDIT: BTW my HDD was cleared also whenI go it back.

What store offers the longest warranty?

150 or 175 what ever they charge after your 3 month warranty is up is terrible especially since its firmware updates that screw them up sometimes

i recomend everybody get the store warranty when you buy the ps3

johnnyblazed88

Buy extened warranty when you make the initial purchse silly gooses.

If it's not under warranty it's like anything else. What else did you expect? The reason Microsoft is so generous with their repairs is because they have an unbelievably failure rate with the 360.

If the trade off is free repairs but an unreliable system, I will pay for the repairs.

My 60gb broke about 6 months ago, got a referb for free of Sony so i can't complain especially since it was out of warrrantyhoosier7

How did you manage that?

[QUOTE="hoosier7"]My 60gb broke about 6 months ago, got a referb for free of Sony so i can't complain especially since it was out of warrrantyGxgear

How did you manage that?

the ps2 actually lost a class action lawsuit where they had to fix/replace a majority of the models for free, and they still continue to charge ps2 owners for repairs. I've never really trusted sony any farther than I can throw em.

[QUOTE="Gxgear"]

[QUOTE="hoosier7"]My 60gb broke about 6 months ago, got a referb for free of Sony so i can't complain especially since it was out of warrrantyhoosier7

How did you manage that?

Did you pay for shipping?

For that price I would just buy a slim for 100-120GBP more. The 1 year warranty is the standard although Sony replaced mine for free when it broke after a year, no complaints here.

[QUOTE="hoosier7"][QUOTE="Gxgear"]

How did you manage that?

Did you pay for shipping?

My 60gb broke about 6 months ago, got a referb for free of Sony so i can't complain especially since it was out of warrrantyhoosier7

How did you manage that?

Only one of the 6 PS3's i've bought has broke (Only 4 are in use, 2 are waiting to be unwrapped at christmas) and SONY charged me to fix that.

Iwasn't happy, but ehh, i'll live with it. It was the 60GB model, and i'd rather have got it repaired then purchase a new £400 gimped PS3.

Unlike MS, SONY don't feel the need to fix it for free, as the PS3 isn't junk like the 360

[QUOTE="hoosier7"][QUOTE="Gxgear"]

How did you manage that?

Cait__Sith

[QUOTE="Cait__Sith"][QUOTE="hoosier7"] I rang them up and they asked for all the recipt details then asked whether i had bought it between two months, nov - dec i think and they said they could offer a free replacement referb, it's a little louder but still works fine for now.hoosier7

See the only thing is I payed $700 CAD for the console back then (a BD player was $1200 CAD so it was kinda worth it at the time), and now a PS3 is $300...Now I understand that the price has dropped and all and being an early adapter is usually going to end with some losses, but the fact Sony didn't do me any favours by charging $200 is what pisses me off.

[QUOTE="hoosier7"]

[QUOTE="Cait__Sith"] FML, I gave them details of my week 2 purchase, and they just told me to send it in and charged me $200...those mother*****s!...Cait__Sith

See the only thing is I payed $700 CAD for the console back then (a BD player was $1200 CAD so it was kinda worth it at the time), and now a PS3 is $300...Now I understand that the price has dropped and all and being an early adapter is usually going to end with some losses, but the fact Sony didn't do me any favours by charging $200 is what pisses me off.

Can't help but feel like this belongs more in the PS3 boards, but probably wouldn't get as much traffic like TC wanted. :P

And the cows laugh about the rumored 54% failure rate on 360's :roll: at least MS does it for free and without a hassel

And the cows laugh about the rumored 54% failure rate on 360's :roll: at least MS does it for free and without a hassel

DoomZaW

Years later after countless lawsuits and complaints, yup no hassle at all. :roll:

[QUOTE="DoomZaW"]

And the cows laugh about the rumored 54% failure rate on 360's :roll: at least MS does it for free and without a hassel

Gxgear

Years later after countless lawsuits and complaints, yup no hassle at all. :roll:

We are talking about the Xbox 360 here, not the Playstation 2.

[QUOTE="Cait__Sith"]

[QUOTE="hoosier7"] Yeh i think they sent out a dodgy batch in those two months and tried to cover themselves, the dates they gave were very select it was like the 26th to the 22nd or something, anyhoo i think some places have 5 year warrantys now, probably expensive places though, game tend to do good warranty deals.

See the only thing is I payed $700 CAD for the console back then (a BD player was $1200 CAD so it was kinda worth it at the time), and now a PS3 is $300...Now I understand that the price has dropped and all and being an early adapter is usually going to end with some losses, but the fact Sony didn't do me any favours by charging $200 is what pisses me off.

It's nothing new, that's why people also get extended warranties with their console purchases.

If your PS3 break send it here rather than Sony. It's about half the price and they won't wipe your HDD