something wrong with my xbox.help please

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ArkansasBoy91

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#1 ArkansasBoy91
Member since 2006 • 2430 Posts
Ok, it reads disc sometimes and it will eather freeze while loading, or the game will be playing and it will say "it cannot read disc". or when i put the disc in it says it cant read the disc.. What can i do to fix this? i trued putting in a Disc that cleans The lens and everything..that didnt work. so now what do i do?
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Legendary_Ross

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#2 Legendary_Ross
Member since 2005 • 557 Posts
Call Microsoft and have it repaired or buy a usedXbox for the same amount. It sounds like a bad dvd drive.
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GoldenSurfer

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#3 GoldenSurfer
Member since 2003 • 790 Posts

Ok, it reads disc sometimes and it will eather freeze while loading, or the game will be playing and it will say "it cannot read disc". or when i put the disc in it says it cant read the disc.. What can i do to fix this? i trued putting in a Disc that cleans The lens and everything..that didnt work. so now what do i do?ArkansasBoy91

How long have you had the Xbox for? It might be best to contact MS for help. Are any of the discs appear to have any scratches? You can try using a can of compressed air to clean the lens.

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wiwahib

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#4 wiwahib
Member since 2004 • 404 Posts

[QUOTE="ArkansasBoy91"]Ok, it reads disc sometimes and it will eather freeze while loading, or the game will be playing and it will say "it cannot read disc". or when i put the disc in it says it cant read the disc.. What can i do to fix this? i trued putting in a Disc that cleans The lens and everything..that didnt work. so now what do i do?GoldenSurfer

How long have you had the Xbox for? It might be best to contact MS for help. Are any of the discs appear to have any scratches? You can try using a can of compressed air to clean the lens.

I'd make sure that the disc is clean like Surfer said, I wear glasses and use that spray they give you from the optomitrist to clean the disc if they get finger prints. Don't know if that is the best thing to do, but it usually works. I've seen the cannot read disc, and its always been for me a dirty disc issue.